Product design lead Work, Jobs in Luton, Eng (with Salaries)

Service Design Lead
TUI —Luton
- Full-time
- English
- Master's degree
- Mentoring
4d
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
4d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
Scrum Master
Leonardo UK Ltd —Luton
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Agile
- Flexible schedule
- Referral programme
Project Engineering Lead
Leonardo UK Ltd —Luton
- £59,000 - £75,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Communication skills
- Flexible schedule
- Referral programme
Lead Mechanical Design Engineer - Research & Development Team
MBDA —Stevenage
- £55,000 a year
- Overtime
- Hybrid work
- CAD
- Communication skills
- Negotiation
- Free parking
Tool Design Team Lead
MBDA —Stevenage
- £57,000 a year
- Overtime
- Hybrid work
- Management
- Organisational skills
- Leadership
- Free parking
Product Mission Lead
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- ERP systems
- IT
- In-person
Quick apply
Platform Lead
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- AWS
- Employee discount
Product Manager, Dialogue
WorkBuzz —Milton Keynes
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
Digital Marketing Manager
GPE Scientific —Leighton Buzzard
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Free parking
- Life insurance
Quick apply
3d
Mechanical Engineer - Product Design
Safran —Pitstone
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
Tech Lead
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- Java
- SQL
- Employee discount
Product Engineer
Scalian —Pitstone
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- CAD
Quick apply
Product Director, Molecule Design Products
GlaxoSmithKline —Stevenage
- Full-time
- Azure
- Doctoral degree
- DevOps
PMO Data Analyst
Leonardo UK Ltd —Luton
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Flexible schedule
- Referral programme
Lead Product Owner (Insurance)
DHL —Milton Keynes
- Master's degree
- Bachelor's degree
- Agile
Head of Product Security
Leonardo UK Ltd —Luton
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Data Product Specialist
Roche —Welwyn
- Computer Science
- Master's degree
- SQL
Project Engineering Manager
Leonardo UK Ltd —Luton
- £75,000 - £82,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Communication skills
- Flexible schedule
- Referral programme

I want to receive the latest job alerts for product design lead in luton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Design Lead

TUI -
Luton

Apply Now

Job details

Permanent | Full-time
4 days ago

Qualifications

English
Master's degree
Mentoring
Leadership

Full job description

Join TUI and shape the future of customer experience. As our Service Design Lead, you'll establish and lead TUI's Service Design practice, driving the development of seamless, end-to-end customer experiences across all channels and touchpoints while transforming how we design and deliver services to millions of customers.

The role will be published until 28th July 2026.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

You'll develop and implement a comprehensive service design strategy for TUI, establishing the vision, principles, and approach for how service design will transform customer experiences and business operations.
Building and leading TUI's service design practice, you'll recruit, develop, and mentor a team of service designers while establishing methodologies, tools, and processes that enable effective service design.
We'll look to you to lead the design of seamless, end-to-end customer experiences across digital and physical touchpoints, addressing complex cross-channel journeys and ensuring consistency throughout the customer lifecycle.
Building strong relationships with senior stakeholders across the organization, you'll influence strategic decisions, secure buy-in for service design initiatives, and advocate for customer-centered approaches at executive level.
Your expertise will address complex ecosystem challenges that span multiple business units, systems, and partners, designing holistic solutions that transform how TUI delivers services to customers.
Working closely with the Director of Product Design, Head of UX Research, Product Design Leads, Technology Domain Owners, and senior executives, you'll lead service design for emerging channels while building service design capabilities across the organization through training programs and workshops.

ABOUT YOU

You have a Master's degree in Service Design, Experience Design, Design Management, or related field
Your minimum 8 years of experience in service design includes 3-5 years in leadership roles with a proven track record of building and leading service design practices in complex organizations.
You bring deep expertise in service design methodologies, tools, and frameworks with experience designing complex, multi-channel customer experiences.
You possess strong understanding of business operations, systems thinking, and organizational design with experience working with senior stakeholders and influencing at executive level.
Your strong portfolio demonstrates impact on business outcomes through service design along with experience leading transformation initiatives that span multiple touchpoints and business units.
You have strong leadership skills with experience developing and mentoring design talent, excellent facilitation skills, and strategic thinking that balances customer needs with business objectives (fluent in English, with additional European languages beneficial).

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-AS1

Apply Now

Refine Your Search

product design lead jobs in luton, eng

Service Design Lead

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

Continuous Improvement Manager

Scrum Master

Project Engineering Lead

Lead Mechanical Design Engineer - Research & Development Team

Tool Design Team Lead

Product Mission Lead

Platform Lead

Product Manager, Dialogue

Digital Marketing Manager

Mechanical Engineer - Product Design

Tech Lead

Product Engineer

Product Director, Molecule Design Products

PMO Data Analyst

Lead Product Owner (Insurance)

Head of Product Security

Data Product Specialist

Project Engineering Manager

I want to receive the latest job alerts for product design lead in luton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected