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transport supervisor jobs near luton, eng

Area Supervisor- Luton

Govia Thameslink Railway -
Luton

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Job details

Permanent
£29,232 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Childcare

Qualifications

Communication skills

Full job description

Salary:

£29,232
Location:

Luton
Contract Type:

Permanent
Closing Date:

17 July 2026
Training Salary:

As an Area Supervisor/Platform Supervisor you will be passionate about delivering outstanding customer service each and every time.

You must be a multi-skilled individual with the ability to lead your team and provide them with the support and development they need to enable them to perform their roles effectively. You should demonstrate a ‘can do' attitude, strong customer focus and excellent communication skills, all with the customer at the forefront.

Our vision is to provide our customers with a welcoming, seamless, well-informed, consistent and relaxed travel experience which will encourage additional and repeat business whilst ensuring our customers consistently talk about our service positively.

Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations. You and your team will often be the first point of contact our customers will meet on their journey

There may be occasions where you have to cover the Station Mangers position.

This roles cover 24 hour operation, so due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

Experience / Skills / Requirements

A demonstrable ability to engage, lead and motivate your team
A proactive approach coupled with passion and ability to support and develop your team
Exceptional levels of customer service, each and every time – you will be a role model for others to follow
Demonstrable experience of managing customers effectively in difficult environments.
An effective communicator and must be able to demonstrate this both through your application and or assessments.
Confidence to make decisions in a customer focused manner and carry out instructions effectively.

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transport supervisor jobs in luton, eng

Area Supervisor- Luton

Transport Shift Manager, Nights