Work, Jobs in Lymm, Eng (with Salaries)

Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
8d
Store Assistant
Aldi —Manchester
- £13.50 - £14.47 an hour
Stock Assistant
Aldi —Manchester
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Retail Assistant
Iceland —Leigh
- £11.60 - £12.71 an hour
- Part-time
6d
Coin Processor
Vaultex UK Ltd —Woolston
- £24,567 a year
- Full-time
- Employee assistance programme
- Employee discount
Administration Receptionist
Northern Care Alliance NHS Foundation Trust —Altrincham
- £25,272 a year
- Part-time
- Annual leave
5d
Clinic Receptionist
UKSKIN —Hale Barns
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Employee discount
- Referral programme
Quick apply
Estate Agent Selling Luxury Homes
Fine & Country —Knutsford
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Transport Planner
WS Transportation —Knutsford
- £35,000 a year
- Full-time
- Management
- Driving
- Organisational skills
Quick apply
7d
Entry Level Sales Assistant
Volata LTD —Manchester
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Receptionist
Greater Manchester Mental Health NHS Foundation Trust —Urmston
- £25,272 a year
- Full-time
- Annual leave
8d
Invoicing Clerk
KC Autos ARC —Winsford
- £28,000 - £35,000 a year
- Full-time
- Computer literacy
- QuickBooks
- Financial services
Quick apply
Housekeeper
Highborn Global —Hale Barns
- £20 an hour
- Part-time
Delivery Driver
SP TRANSPORT GROUP LTD —Westhoughton
- £1,260 a week
- Full-time
- Customer service
- English
- Driving
- Paid training
- Flexitime
Quick apply
Retail Assistant - Online Picker
Iceland —Manchester
- £11.60 - £12.71 an hour
- Part-time
12d
[6895] Control Room Operator
National Highways —Newton-le-Willows
- Up to £37,762.50 a year
- Typing
- Communication skills
12d
Junior Sales Assistant
Hiraya Marketing Limited —Manchester
- £450 - £650 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
9d
Anticoagulation Receptionist and Administrator
North Cheshire and Mersey NHS Foundation Trust —Warrington
- £25,272 a year
- Full-time
9d
Retail Associate
TK Maxx —Wigan
- Part-time
- No experience needed
- Employee discount
18h
General Warehouse Operative
Granning UK Limited —Warrington
- £26,493 a year
- Full-time
- Microsoft Excel
- Forklift
- Warehouse experience
- Health & wellbeing programme
- Gym membership
Quick apply
5d

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Debt adviser and Web chatter

Citizens Advice Lancashire West -
Leyland

Quick apply

Job details

Permanent | Full-time
£25,049.60 - £26,141.40 an hour
8 days ago

Benefits

Free parking
Company pension

Qualifications

Multilingual
Customer service
Numeracy
Analysis skills
Organisational skills
IT
Financial services
Communication skills

Full job description

About the Role

Are you passionate about helping people and using your communication, IT and

customer service skills to make a difference? Do you want to work as part of a

supportive team helping people to manage debt problems and improve their financial

wellbeing?

We are looking for a Debt Adviser to join our National Debt Advice Team. In this role,

you will provide information, advice and support to clients through telephone, email

and web chat channels.

Full training will be provided, giving you the opportunity to develop your skills and

progress within the service. You will also have opportunities to specialise in areas such

as one-off debt advice and web chat advice, allowing you to further develop your career

as a debt adviser.

Key Responsibilities

● Conduct assessments of clients’ financial situations, including income,

expenditure, debts, and assets.

● Provide information and advice to empower clients to take appropriate action on

their own behalf, including signposting to other agencies where necessary.

● Deliver impartial and accurate advice on debt solutions and budgeting

● Develop individual action plans with clients to help them manage and resolve

their debt problems effectively.

● Maintain accurate and confidential records in accordance with organisational

policies and data protection regulations.

● Use IT systems effectively to support case management, communication, and

reporting requirements.

● Keep up to date with relevant legislation, case law, policies, and procedures

relating to money advice, and participate in ongoing training and professional

development.

● Meet performance targets and comply with professional and regulatory

standards set by the organisation and accrediting bodies.

● Collaborate with colleagues, supervisors, and external partners to ensure clients

receive coordinated and comprehensive support.

What We’re Looking For - Essential Skills & Attributes:

● Strong Communication Skills: Ability to communicate effectively, both verbally

and in writing, with a wide range of people and organisations.

● Empathy and Emotional Intelligence: Demonstrates understanding, patience,

and respect when supporting clients in challenging circumstances.

● Analytical Skills: Strong numeracy skills to assess financial information, and

develop appropriate solutions.

● Problem-Solving Ability: Identifies practical and achievable options for resolving

debt and financial challenges.

● Organisational Skills: Prioritising workloads and meet targets.

● Confidentiality and Integrity: Handles sensitive client information with

professionalism and discretion.

● Adaptability: Responds flexibly to changes in legislation, organisational

procedures, and Citizens Advice requirements.

● Teamwork and Independence: Works effectively and collaboratively as part of a

team, while also demonstrating the ability to work independently and follow

agreed procedures.

● Commitment to Equality, Fairness, and Inclusion: Ensures all clients are

treated with dignity, respect, and without discrimination.

● Understanding of Data Protection and GDPR: Applies the principles of the

Data Protection Act and UK GDPR to safeguard client information.

Desirable Experience:

● Previous Experience in Advice or Support Roles: Experience providing debt,

welfare, financial, or general advice to clients.

● Experience Working with Vulnerable Clients: Supporting individuals with

complex needs, including those experiencing mental health challenges, domestic

abuse, or financial hardship.

● Knowledge of Debt Solutions and Financial Services: Familiarity with options

such as Debt Relief Orders, Individual Voluntary Arrangements, bankruptcy, or

budgeting support.

● Multilingual Skills: Ability to communicate effectively in additional languages to

support a diverse client base.

Benefits:

● Full training to become a Debt Adviser, with progression into specialist

qualifications available.

● 21 days holiday plus bank holidays, birthday leave, and paid Christmas closedown.

● 8% employer pension contribution (plus salary sacrifice NI benefit).

● Long service leave after 4 years.

● Free parking and a supportive, development-focused team culture.

To apply please email your CV and covering email to explain how your skillset meets the needs of the role to [email protected]

Interviews will be held on 4,5,6 August at Civic Centre, Leyland.

We reserve the right to withdraw this advert as soon as suitable candidates are found.

Pay: £25,049.60-£26,141.40 per hour

Work Location: In person

Quick apply

Refine Your Search

jobs in lymm, eng

Debt adviser and Web chatter

Store Assistant

Stock Assistant

Retail Assistant

Coin Processor

Administration Receptionist

Clinic Receptionist

Estate Agent Selling Luxury Homes

Transport Planner

Entry Level Sales Assistant

Receptionist

Invoicing Clerk

Housekeeper

Delivery Driver

Retail Assistant - Online Picker

[6895] Control Room Operator

Junior Sales Assistant

Anticoagulation Receptionist and Administrator

Retail Associate

General Warehouse Operative

I want to receive the latest job alerts for jobs in lymm, eng

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