Activation & engagement manager Work, Jobs in Macclesfield, Chs (with Salaries)

Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Management
- Data analysis skills
- Employee assistance programme
- Employee discount
10d
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Manager Internal Communications
Adidas —Stockport
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Work from home
- Employee discount
11d
Affiliate Manager
P.Louise —Stockport
- £40,000 - £50,000 a year
- Full-time
- Presentation skills
- In-person
- Negotiation
Quick apply
5d
Psychological Wellbeing Practitioner
Pure Innovations —Stockport
- £28,982 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Client Services Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick apply
PR & Influencer Manager
Debenhams Group —Manchester
- Social media management
- Leadership
- Marketing
Quick apply
Events Manager
Club L London —Manchester
- Social media management
- Project management
- Organisational skills
- Annual leave
- Employee discount
Quick apply
4d
AI & Video Content Creator
Debenhams Group —Manchester
- Full-time
- Organisational skills
- AI
Account Manager
Bright HR Limited —Manchester
- Up to £26,000 a year
- Management
- Customer service
- Employee assistance programme
- Employee discount
Merchant Business Development Manager - North
TradeKart LTD —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Business development
- Project management
Quick apply
3d
Senior Media Manager
The Fragrance Shop —Manchester
- Sales
- Marketing
- Analysis skills
- Free parking
- Work from home
18h
Community Associate
WeWork —Manchester
- Full-time
- Hospitality
- Bar
- Sales
6d
Environmental Management & Sustainability Compliance Manager
Radius Limited —Crewe
- £55,000 - £60,000 a year
- Full-time
- Maintenance
- Project management
- Organisational skills
- Employee assistance programme
Quick apply
Communications Manager
Footasylum —Rochdale
- Hybrid work
7d
CRM Manager - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Management
- Care plans
- Marketing
Digital Trade Marketing Executive
Aviko —Salford
- Full-time
- Hybrid work
- Organisational skills
Quick apply
Head of Leisure
THG Ingenuity —Hale Barns
- Management
- Customer service
- Hotel
Quick apply
Journey & Lifecycle Marketing Manager
K3 Advisory Group —Manchester
- £60,000 - £70,000 a year
- Hybrid work
- SQL
Quick apply
10d
Growth/ Lifecycle Marketing Manager (Fixed-Term)
ClassPass —Manchester
- Remote
- Microsoft Excel
- SQL
- Marketing
- Health & wellbeing programme
Quick apply

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activation & engagement manager jobs near macclesfield, chs

Activation & Engagement Manager

Bright HR Limited
Manchester

Apply Now

Job details

Up to £35,000 a year
10 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

CRM software
Management
Data analysis skills
Analysis skills
Project management
Team management
Communication skills

Full job description

Salary: Salary up to £35,000 • Location: Manchester

Activation & Engagement Manager

Salary up to £35,000

Location

Manchester

Purpose

As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services.

Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies.

Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients. Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey.

*Reports to *

Head of Service

Hours of work

Monday – Friday – 9am – 5:30pm

Day-to-day responsibilities include but are not limited to the below:

Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey
Develop and guide the Activation Team to deliver minimum 80% activated clients.
Deliver a “best in class” service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion.
Develop and execute comprehensive onboarding strategies to drive customer activation and engagement
Collaborate with cross-functional teams to design and implement onboarding programs
Create engaging content, including email campaigns, tutorials, and guides to support onboarding
Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes
Manage and track key performance indicators (KPIs) to measure onboarding success within your team.
Provide exceptional customer support and address customer concerns in a timely and professional manner
Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve.
Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement.
Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development.
Manage and track client journey and suggest and implement change to support adoption of the product and software.
Be able to look at and report on daily / weekly / monthly KPI’s and look at where improvement can be made team and department wide, In order to support the company yearly objectives.

Required skills and experience

Strong understanding of customer onboarding principles and best practices
Excellent communication, project management, and analytical skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Team management of 2 years
Proficiency in CRM software and data analysis tools

BrightHR Benefits

Enhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service (22 Days for Field Sales)
Private health care cover after 5 years’ service
New business referral scheme
Access to Health Shield
Access to the EAP service
Refer a friend scheme
Paid birthday leave
Pension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ service
Group life insurance
Eye care contribution
Free fruit (office-based staff)
Travel Season Ticket loan scheme
Milestone recognition
Discounted products – Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
Park Inn 20% food and drink discount
New Century 20% food and drink discount
Revolution De Cuba 20% food and drink discount
Cycle 2 Work scheme* after probationary period
On site Gym
Bright Exchange perks

Values & Behaviours

Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
We lead by example and recognise those living our values
We drive the narrative by inspiring and engaging our team
We collaborate with rigor and embrace diversity of thought
We deliver with a united voice
We take ownership by staying close to team performance by Super Coaching and Walking the Walk
We keep our approach simple and stick to the playbook to deliver on promise
We think critically and commercially, assess the situation before jumping to the solution

We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.

We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.

We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.

BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics

Apply Now

Refine Your Search

activation & engagement manager jobs in macclesfield, chs

Activation & Engagement Manager

Learning Activation Specialist

Manager Internal Communications

Affiliate Manager

Psychological Wellbeing Practitioner

Client Services Manager

PR & Influencer Manager

Events Manager

AI & Video Content Creator

Account Manager

Merchant Business Development Manager - North

Senior Media Manager

Community Associate

Environmental Management & Sustainability Compliance Manager

Communications Manager

CRM Manager - 12 Month FTC

Digital Trade Marketing Executive

Head of Leisure

Journey & Lifecycle Marketing Manager

Growth/ Lifecycle Marketing Manager (Fixed-Term)

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