Division leader Work, Jobs in Macclesfield, Chs (with Salaries)

Out of hours Contact Centre Supervisor
MetroRod Ltd —Macclesfield
- £29,187 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Contracts Manager - United Utilities Better Rivers (AMP8)
The Casey Group Ltd —Manchester
- £70,000 - £80,000 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
Quick apply
12d
Landlord Support Team Leader FTC 12 Months
National Residential Landlords Association —Manchester
- £37,152.00 - £37,152.10 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Work from home
Quick apply
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Clinical Services Manager
Hale Private Clinic / KP Aesthetics LTD —Altrincham
- £50,000 - £54,000 a year
- Full-time
- Hospital
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
11d
Project Management Officer
Barclays —Knutsford
- Continuous improvement
- Team management
- Agile
8d
Field Sales Consultant - Stoke-On-Trent & Crewe (Wood Industry)
Wurth UK Ltd —Stoke-on-Trent
- £24,000 - £34,896 a year
- Monday to Friday
- Customer service
- Business development
- Communication skills
Quick apply
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Data analysis skills
- Analysis skills
Deputy Head of Site Services
The Christie NHS Foundation Trust —Manchester
- £57,528 - £64,750 a year
- Full-time
- Cleaning
Research and Innovation Administrator
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
4d
Senior Clinical Trials Coordinator
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Training & development
- Leadership
- Communication skills
1d
Product Manager
Waters Corporation —Wilmslow
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Data analysis skills
Hire and Sales Coordinator
GAP Group —Manchester
- Full-time
- Sales
- Organisational skills
- Communication skills
Store Manager
Holland & Barrett —Bakewell
- Up to £31,900 a year
- Weekend availability
- Budgeting
- Training & development
- Retail management
- Store discount
- Employee assistance programme
1d
Divisional Head of HSEQ
Network Plus —Salford
- £80,000 - £90,000 a year
- Continuous improvement
- Communication skills
Quick apply
Human Resources Advisor
APPH LTD —Runcorn
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Human Resources Business Partner
BDA —Manchester
- £83,000 - £90,000 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
- Work from home
Quick apply
Operations Manager
Ecolab Inc. —Manchester
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Life insurance
1d
Assistant Manager
Boots —Manchester
- Weekend availability
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount

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division leader jobs near macclesfield, chs

Out of hours Contact Centre Supervisor

MetroRod Ltd -
Macclesfield

Quick apply

Job details

Permanent | Full-time
£29,187 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Supervising experience
Leadership
Team motivation leadership
Communication skills

Full job description

Out of hours (OOH) Contact Centre Supervisor
Metro Rod LTD
Full time, permanent
40 hours per week
£29,187.00 per year

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance, and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

The role:

We’re looking for a proactive Out of Hours Contact Centre Supervisor to take ownership of operational delivery across our Weekend, Evening and Night teams.

This is a hands-on operational role where you’ll be responsible for keeping jobs moving, protecting service levels and stepping in quickly when issues arise. You’ll monitor live workloads, identify jobs at risk of delay or cancellation and work closely with franchisees, engineers and internal teams to keep service on track.

What you’ll be doing:

Taking ownership of Out of Hours operational performance and service delivery
Monitoring live jobs and SLA performance, intervening before issues become service failures
Identifying jobs at risk of delay or cancellation and driving them through to resolution
Reducing unnecessary customer chases through proactive job management
Managing operational escalations, service failures and high-risk issues
Working closely with franchisees, engineers and internal teams to maintain service continuity
Leading and supporting our Weekend, Evening and Night Contact Centre teams
Monitoring team productivity, quality and performance against KPIs
Coaching and developing team members to improve performance
Supporting the on-call escalation rota and major incidents when required

What we’re looking for:

You’ll already have supervisory or team leadership experience within a contact centre or similarly fast-paced operational environment.

More importantly, you’ll be someone who takes ownership. You’ll be comfortable making decisions under pressure, prioritising competing issues and spotting problems before they escalate.

You’ll need strong communication and people-management skills, a good understanding of KPIs and service levels, and a proactive approach to getting things done.

You’ll be:

Proactive and accountable – taking ownership and seeing issues through
Calm under pressure – able to prioritise and make confident decisions
Organised and adaptable – comfortable managing changing operational demands
A strong communicator and leader – able to motivate your team and work effectively with others
Customer and solutions focused – always looking for the best outcome

What do you get?

25 days annual leave – plus bank holidays
Royal London, Company Pension
Group Life Assurance
Cycle to Work Scheme
Free Eye Tests / Subsidy for Glasses
Free Standard Parking
Employee Assistance Programme
Occupational Health Support
Employee Discounts Platform - Mintago

We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Quick apply

Refine Your Search

division leader jobs in macclesfield, chs

Out of hours Contact Centre Supervisor

Contracts Manager - United Utilities Better Rivers (AMP8)

Landlord Support Team Leader FTC 12 Months

Resident Liaison Officer

Assistant General Manager-Experience & Innovation

Clinical Services Manager

Project Management Officer

Field Sales Consultant - Stoke-On-Trent & Crewe (Wood Industry)

Senior Manager - Real Time Delivery Manager EMEA

Deputy Head of Site Services

Research and Innovation Administrator

Senior Clinical Trials Coordinator

Product Manager

Hire and Sales Coordinator

Store Manager

Divisional Head of HSEQ

Human Resources Advisor

Senior Human Resources Business Partner

Operations Manager

Assistant Manager

I want to receive the latest job alerts for division leader in macclesfield, chs

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