Claims lead Work, Jobs in Maida Vale, Gtl (with Salaries)

Claims Fraud Team Lead
marshmallow —London
- Full-time
- Hybrid work
- Leadership
12d
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Associate Underwriting Officer - Delegated Financial Lines
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Health & wellbeing programme
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Interim People Advisor (12-14m fixed term contract)
Carnall Farrar —London
- Full-time
- Hybrid work
- Bachelor's degree
- Driving
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Financial Lines Major Loss Adjuster (D&O)
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —London
- Administrative experience
- Communication skills
- Negotiation
Quick apply
VP, Global Claims Transformation Initiative Lead
Chubb —London
- PMP
- Engineering
- Analysis skills
Technical Claims Lead - Financial Lines
Claims Recruitment Services —London
- Hybrid work
- Communication skills
- Negotiation
Technical Claims Lead
Markel International Services Ltd —London
- Annual leave
Quick apply
2d
Professional Indemnity Claims Handler
Gallagher Bassett —London
- Remote
- Communication skills
- Negotiation
- Employee stock purchase plan
- Life insurance
Chartered Surveyor - Real Estate Portfolio Manager
Shakib & Co —Hampstead Town
- From £90,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
4d
Insurance Lead
Johnson Matthey —London
- Full-time
- Travel
- Communication skills
- Employee discount
(Senior) Insurance Advisor (m / f / x)
Strabag —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Claims TPA Oversight Lead
Everest Group, Ltd. —London
- Full-time
- No degree
- Communication skills
Claims Handler
Gallagher —London
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Employee stock purchase plan
- Life insurance
Underwriter, North American Binding Authority - SCOR Business Solutions (SBS)
SCOR —London
- Bachelor's degree
- Travel
- Communication skills
Senior Claims Specialist - Reinsurance Liability
MS Amlin —London
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
Business Account Manager - Discounters
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
Claims Operations Lead
The Fidelis Partnership —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
2d
Senior Underwriter International Casualty - SCOR Business Solutions (SBS)
SCOR —London
- Presentation skills
- Travel
- Communication skills

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Claims Fraud Team Lead

marshmallow -
London

Apply Now

Job details

Full-time
12 days ago

Benefits

Private medical insurance

Qualifications

Leadership

Full job description

We’re on a mission to make migration easy.

We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

About the team

We defend Marshmallow against fraudulent activity and help protect the company! Fraudulent claims can result in us losing money, which can drive up the premium prices for all of the other customers. We’re here to stop that, making sure Marshmallow remains affordable and accessible for everyone.

What you'll be doing

Leading, coaching and managing the performance of a team of Claims Fraud Investigators and Intel Analysts, supporting their progression.
Acting as the final escalation point for the most complex, high-value and organised fraud investigations.
Owning the Claims Fraud KPIs, setting and evolving the team’s investigation strategy.
Running quality assurance across the team, using outcomes to drive consistency and improve decision-making.
Owning recruitment, onboarding and development planning for the team.
Representing Claims Fraud as a subject matter expert across the business, building strong relationships with wider teams.
Ensuring the team’s compliance with FCA requirements, Consumer Duty, vulnerable customer handling and GDPR obligations.
Partnering with other teams to increase the detection of potentially fraudulent claims, ensuring the right signals and alerts are being generated and acted on.
Working with Product Owners to drive process and technology improvements that reduce investigation cycle time and improve the customer experience.

We offer a flexible hybrid work model, with the team coming together at our London office once every two weeks.

Your expertise

Experience leading a team, including driving and managing performance.
Motor Claims Fraud experience.
Experience using data, insight and evidence to make confident decisions and set priorities.
Nice to have: experience in Fraud Intelligence.

Who you are

You build capability in others through clear, actionable feedback and lean into difficult conversations.
You look ahead to future risks, opportunities and ways of improving team effectiveness, using data and insight to set priorities and solve problems without needing close guidance.
You propose and drive bold, practical process and strategy changes, trying new ways to solve problems and continually raising standards.
You role model low-ego leadership — giving credit, being open about what you don’t know and grounding choices in insight and context rather than personal bias.
You create momentum with a high sense of urgency, moving work forward quickly in a way that is clear, collaborative and constructive for others.

Perks & benefits

Bonus scheme designed to reward high performance
Private medical insurance with Vitality, mental health support with Oliva
Personal learning budget and 2 dedicated L&D days a year
Monthly flexible benefits budget to spend as you choose
25 days holiday plus bank holidays
4 weeks Work From Anywhere per year

Our process

Initial call with our Talent Acquisition Partner - 30 minutes
Technical interview with two Senior Managers from our Claims Department, with a technical task included - 60 minutes
Culture interview with our Head of Claims and Third Party Operations - 60 minutes

We review every application and will always let you know the outcome, though we're unable to provide individual feedback at application stage.

#LI-PT1

Diversity of thought

We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.

Apply Now

Refine Your Search

claims lead jobs in maida vale, gtl

Claims Fraud Team Lead

Head of UK and MEA Treaty Claims

Associate Underwriting Officer - Delegated Financial Lines

Customer Success Supervisor

Interim People Advisor (12-14m fixed term contract)

Financial Lines Major Loss Adjuster (D&O)

VP, Global Claims Transformation Initiative Lead

Technical Claims Lead - Financial Lines

Technical Claims Lead

Professional Indemnity Claims Handler

Chartered Surveyor - Real Estate Portfolio Manager

Insurance Lead

(Senior) Insurance Advisor (m / f / x)

Claims TPA Oversight Lead

Claims Handler

Underwriter, North American Binding Authority - SCOR Business Solutions (SBS)

Senior Claims Specialist - Reinsurance Liability

Business Account Manager - Discounters

Claims Operations Lead

Senior Underwriter International Casualty - SCOR Business Solutions (SBS)

I want to receive the latest job alerts for claims lead in maida vale, gtl

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