& network security engineers & analysts Work, Jobs in Manchester, Eng (with Salaries)

Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
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Mainframe Systems Programmer (IMS)
Barclays —Knutsford
- Continuous improvement
- Scripting
Academy Cloud Security Consultant
Bridewell —Manchester
- Full-time
- Hybrid work
- Azure
- Computer Science
- No experience needed
Quick apply
7d
Cyber Software Engineer
Roke —Manchester
- Full-time
- Windows
- C++
- Agile
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
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IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
AI Enabled Intermediate Power Platform Engineer
Accenture —Manchester
- Full-time
- Azure
- Customer service
- JavaScript
Lead System Engineer - Data Engineer
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Leadership
6d
Senior Cloud Security Engineer (SecOps / GCP)
Beyond —Manchester
- Full-time
- Hybrid work
- Azure
- AWS
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
HR and Workforce Transformation Consultant
PA Consulting —Manchester
- Full-time
- Hybrid work
- Analysis skills
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- AI
- Annual leave
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2d
Mobile Security Engineer
Barclays —Knutsford
- Java
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ServiceNow Developer Lead
Worldpay (UK) Limited —Manchester
- Bachelor's degree
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Head of Software Engineering - Finance Missions Teams
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Employee discount
Lead Game Security Engineer
Rebellion —Runcorn
- Full-time
- C++
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- Free parking
- Relocation assistance
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Head of Software Engineering - Core Finance
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Employee discount
Software Engineer, Full-Stack Applications - Ratings Technology
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Technical Support Supervisor

Itecnologies IT Services Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,200 - £5,000 a month
3 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Canteen
Company events
Private medical insurance

Qualifications

Customer service
Windows
Technical support
Microsoft Office
IT support
IT
Leadership
Communication skills
Active Directory

Full job description

Job Summary

Itecnologies IT Services Ltd is seeking a proactive and experienced Technical Support Supervisor to lead our technical support team while ensuring exceptional service delivery for clients and end users. This role is ideal for an experienced IT support professional with strong leadership skills who can oversee daily support operations, mentor technicians, improve service quality, and ensure timely resolution of technical issues across hardware, software, networks, and cloud-based systems.

What You'll Do

Supervise the day-to-day operations of the technical support team.
Monitor service desk performance and ensure support requests are resolved within agreed service levels (SLAs).
Provide technical guidance and escalation support for complex IT issues.
Coach, mentor, and develop technical support analysts and engineers.
Allocate workloads, manage schedules, and optimise team productivity.
Maintain high standards of customer service and client satisfaction.
Troubleshoot hardware, software, operating system, network, cloud, and user account issues.
Collaborate with infrastructure, cybersecurity, systems, and project teams to resolve technical incidents.
Produce performance reports, support metrics, documentation, and process improvement recommendations.
Identify opportunities to improve support workflows, knowledge bases, automation, and operational efficiency.
Ensure compliance with IT policies, security procedures, and industry best practices.

Requirements

Experience in technical support, IT service desk, help desk, desktop support, systems administration, IT operations, or a related field is preferred.
Previous supervisory, team leader, or senior technical support experience is highly desirable.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, hardware support, and cloud technologies.
Familiarity with ITSM platforms, ticketing systems, remote support tools, and service management frameworks.
Excellent troubleshooting, analytical, communication, and customer service skills.
Ability to prioritise multiple technical issues while leading a fast-paced support team.
Experience using Microsoft Office, IT monitoring tools, reporting platforms, and knowledge management systems.
Relevant IT certifications such as CompTIA, Microsoft, ITIL, Cisco, or equivalent are advantageous.
Applicants with strong technical leadership and IT support experience are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and collaborative working environment.
Career progression into IT management and leadership roles.
Ongoing technical training and professional certification support.
Opportunity to work with diverse technologies and business clients.

Pay: £3,200.00-£5,000.00 per month

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

& network security engineers & analysts jobs in manchester, eng

Technical Support Supervisor

Mainframe Systems Programmer (IMS)

Academy Cloud Security Consultant

Cyber Software Engineer

Senior TechOps Generalist

IT Customer Experience Support Analyst

AI Enabled Intermediate Power Platform Engineer

Lead System Engineer - Data Engineer

Senior Cloud Security Engineer (SecOps / GCP)

HR and Workforce Transformation Consultant

Mobile Security Engineer

ServiceNow Developer Lead

Head of Software Engineering - Finance Missions Teams

Lead Game Security Engineer

Head of Software Engineering - Core Finance

Software Engineer, Full-Stack Applications - Ratings Technology

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