1st line support engineer Work, Jobs in Manchester, Eng (with Salaries)

1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
12d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
Remote Support Engineer – Night Shift
Schneider Electric —Warrington
- Full-time
- Engineering
- English
- Analysis skills
- Annual leave
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Senior Application Engineer - FM Team Support
Octave Intelligence —Manchester
- Hybrid work
- Azure
- Oracle
- SQL
8d
IT Engineer
EMS Healthcare —Macclesfield
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Annual leave
Quick apply
8d
IT Project Engineer
Vital Energi —Blackburn
- Full-time
- Hybrid work
- Up to 50% travel
- Driving
- Travel
Quick apply
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply

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1st Line NOC Engineer

Convergence Group -
Manchester

Quick apply

Job details

Full-time
£28,000 - £36,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

CCNA
LAN
WAN
Solarwinds
ServiceNow
Communication skills

Full job description

1st Line NOC Engineer – Kickstart Your Tech Career!

Are you passionate about technology and looking to build a career in telecoms? Join Convergence Group as a 1st Line NOC Engineer and be at the forefront of the action, solving real-world problems and growing your skills in an industry that keeps the world connected.

What it’s really like here

The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding.

Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.

What you’ll do:

Deliver top-notch customer service by resolving technical issues and keeping customers in the loop
Troubleshoot LAN/WAN connectivity problems, and collaborate with field engineers to fix hardware like routers, switches, and Wi-Fi APs
Use tools such as Solarwinds and Extreme XIQ to track down problems
Manage incidents and request tickets on ServiceNow with precision, escalating to senior engineers when needed
Assist with hardware and vendor management, ensuring swift resolution of faults

What you’ll need to apply:

At least 1 years’ support experience in a busy, customer-focused service desk or NOC environment
Solid understanding of LAN/WAN technologies
A networking qualification like CCNA (or working towards it) is a big plus
Strong communication – clear, calm and customer-focused
Flexibility to work in our Manchester office on shift patterns between 7am and 7pm, mainly Monday to Friday, with occasional weekend shifts on a rota basis
Ability to obtain BPSS, SC, and NPPV3 clearance for this role

Perks of the role:

You'll bag a fantastic base salary of £28,000 - £36,000
33 days holiday (including bank holidays and it gets better!)
Private medical insurance, enhanced pension, income protection & life assurance
Learning and development? Absolutely!

The nitty gritty:

Permanent position
Full time, 37.5 hours per week, Monday - Friday (shifts of 7am-3.30pm, 9am-5.30pm, 10.30am-7pm)
A requirement to work weekends from home on a rota basis but days given off in the week and overtime paid for additional hours
Office-based role

Who Are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Where A Players come to make a difference

If you like solving problems, learning fast and making a real impact - this one’s got your name on it. Apply now and shape the future of connectivity.

Quick apply

Refine Your Search

1st line support engineer jobs in manchester, eng

1st Line NOC Engineer

1st Line Support Engineer

2nd Line Support Engineer

Customer Support Specialist

1st/2nd Line IT Engineer

1st Line IT Service Desk Engineer

3rd Line Support Engineer

Remote Support Engineer – Night Shift

IT Support Engineer

Senior Application Engineer - FM Team Support

IT Engineer

IT Project Engineer

Senior TechOps Generalist

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