Center team leader Work, Jobs in Manchester, Eng (with Salaries)

Quality & Customer Care Advisor
Johnson Controls —Manchester
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
Test Center Administrator (Stockport)
Pearson —Stockport
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
OGC Assistant - Compliance
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Employee discount
- Flexible schedule
Area Manager
Amazon UK Services Ltd. —Manchester
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Warehouse Support (m/f/d)
Fastenal Europe —St Helens
- Full-time
- Customer service
- Driving
- Warehouse experience
Quick apply
14d
Freelance In-Person Event Specialist - Manchester, UK
Visit.org —Manchester
- Temporary
- Customer service
- English
- Travel
Quick apply
HR Business Partner, PXT
Amazon UK Services Ltd. —Manchester
- Full-time
- Management
- English
- Master's degree
Construction EHS Advisor
Salute Inc. —Manchester
- Full-time
- Travel
- Construction experience
- Communication skills
Quick apply
10d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Freelance In-Person Event Specialist - St. Helens, UK
Visit.org —St Helens
- Temporary
- Customer service
- English
- Travel
Quick apply
10d
Store Manager
Starbucks —Town
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Senior Project Manager
Johnson Controls —Manchester
- Full-time
- Project management
- Travel
- Annual leave
- Employee assistance programme
Administrative Assistant
UL Solutions —Warrington
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
10d
HR Data Analyst (People Analytics)
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Human resources
- Employee discount
- Flexible schedule
Deputy Store Manager
Starbucks —Trafford
- £29,000 - £31,000 a year
- Weekend availability
- In-person
- Leadership
- Store discount
- Employee assistance programme
Quick apply
Warehouse Team Leader
Forbo —Bamber Bridge
- Full-time
- Warehouse experience
- Communication skills
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
7d
Test Center Manager (Manchester & Stockport)
Pearson —Manchester
- Customer service
- Windows
- Microsoft Office
Senior Marketplace Manager
Waters Corporation —Wilmslow
- Marketing
- Presentation skills
- Bachelor's degree
8d

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Quality & Customer Care Advisor

Johnson Controls -
Manchester

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

CRM software
Customer service
Salesforce
Data analysis skills
Organisational skills
IT
Communication skills

Full job description

Manchester – Office Based | Full-Time | Onsite

We are looking for a B2B Quality & Customer Care Advisor to support our business customers across services including intruder alarms, fire detection, CCTV, and access control. You’ll deliver high‑quality customer interactions, manage queries, and help drive continual improvement across service delivery.

What we offer

Competitive Salary: Reflecting your skills and experience.
Flexible Leave Entitlement: 25 days of annual leave (pro-rated in hours) plus time off in lieu for any Bank Holidays worked.
Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
Career Development: Extensive opportunities for growth and advancement.

What you’ll do:

Handle customer enquiries via phone and email
Support account management and build strong customer relationships
Monitor quality and identify improvement opportunities
Analyse data and identify trends to enhance the customer journey
Work closely with internal teams to resolve issues and improve processes
Take ownership of customer queries through to resolution

What we’re looking for:

Must-Have:

Strong customer service and communication skills
Ability to manage multiple priorities effectively
Attention to detail and strong organisational skills
IT literacy and experience using CRM systems
Proactive, team-focused mindset with a passion for improvement

Nice-to-Have:

Experience with Salesforce
Background in quality frameworks or data analysis
Experience working cross-functionally

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-MS2
#LI-Onsite

#ADTcustomerservice

Apply Now

Refine Your Search

center team leader jobs in manchester, eng

Quality & Customer Care Advisor

Test Center Administrator (Stockport)

Service Coordinator

OGC Assistant - Compliance

Area Manager

Warehouse Support (m/f/d)

Freelance In-Person Event Specialist - Manchester, UK

HR Business Partner, PXT

Construction EHS Advisor

Assistant General Manager-Experience & Innovation

Freelance In-Person Event Specialist - St. Helens, UK

Store Manager

Senior Project Manager

Administrative Assistant

HR Data Analyst (People Analytics)

Deputy Store Manager

Warehouse Team Leader

Contact Centre Team Leader

Test Center Manager (Manchester & Stockport)

Senior Marketplace Manager

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