Customer experience agent Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Agent - Commercial
Manchester Airport —Manchester
- Communication skills
- Annual leave
- Employee discount
5d
Customer Service Agent
Menzies Aviation —Manchester Airport
- Part-time
- Customer service
- Cash handling
- Communication skills
6d
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Communication skills
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Manchester
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Development Representative
Street Group —Manchester
- £28,000 - £30,000 a year
- Full-time
- Communication skills
Quick apply
Ramp Agent
PrimeFlight —Manchester
- Overtime
- Communication skills
- Free parking
- Employee discount
6d
Bag Hall Agent
PrimeFlight —Manchester
- Overtime
- Communication skills
- Free parking
- Employee discount
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Lounge Services Team Member Host - FULL TIME - Manchester Airport
Swissport International AG —Manchester
- £13.75 an hour
- Full-time
- Bar
- Communication skills
- Free parking
- Employee assistance programme
9d
Pool Leisure Attendant - Part Time
Urbanbubble —Manchester
- £12.71 - £13.70 an hour
- Part-time
- Microsoft Word
- Databases
Quick apply
Sales Agent
Centurion Outsourcing —Prestwich
- £24,784.56 a year
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
Trainee Estate Agent
LRG —Salford
- £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
Quick apply
Receptionist
LAH Property Marketing —Manchester
- £21,801 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Front desk
- Referral programme
Quick apply
5d
Customer Support Executive
Thirdfort —Manchester
- From £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- AI
- Health & wellbeing programme
- Work from home
Quick apply
5d
Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Patient Care Agent
Oushk Pharmacy —Stockport
- £26,437 - £29,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Cleaning
- Annual leave
- Employee assistance programme
Quick apply
9d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
Viewing Agent
The Philip James Partnership —Manchester
- £25,500 - £29,000 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
Quick apply
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
6d

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Customer Service Agent - Commercial

Manchester Airport -
Manchester

Apply Now

Job details

5 days ago

Benefits

On-site gym
Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Live chat
Complaint handling
Customer interaction
Communication skills

Full job description

Date: 18 Aug 2026

Location: Manchester Airport, GB

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Company: MAG

Summary

Customer Service Agent

Hybrid

Manchester Airport

About CAVU

For airports, for partners, for people. We are CAVU.

At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody. From the smallest ideas to the biggest changes — every day here is about creating better travel experiences.

From our revenue-accelerating single platform technology, Propel, through to our world-class hospitality venues including 1903 and Escape Lounges — our solutions make travel more seamless and enjoyable for passengers, and more profitable for our clients and partners.

We know that to bring your best ideas, you need the space to think, the right support, and the freedom to be your true, authentic self.

Whether you’re working from our offices, from home, in a lounge, or out on the road, we provide the environment to create, innovate, and transform airport travel.

If you’re looking for a career where you can make a real impact, bring new ideas to life, and push boundaries, then CAVU is the place for you.

Together, we can reach new heights. Together, we are CAVU.

The role

As a Customer Service Agent at CAVU, you’ll play a vital role in delivering exceptional service across multiple channels including email, live chat and phone. You’ll support customers with enquiries, manage existing reservations, and create positive experiences at every touchpoint.

This is a fast-paced, customer-focused role where you’ll combine problem-solving with a sales-through-service mindset, identifying opportunities to offer tailored solutions that meet each customer’s needs.

You’ll be part of a collaborative team based at Manchester Airport, working closely with colleagues across the business to ensure a seamless end-to-end customer journey.

Key responsibilities include:
Providing prompt, professional responses to customer queries and complaints across all channels

Supporting customers with existing reservations, including amendments, cancellations and related enquiries

Identifying and converting sales opportunities through service interactions

Accurately managing customer details and bookings across multiple systems

Building strong product knowledge to resolve queries efficiently and confidently

Sharing customer insights, trends and feedback to help improve services

Working collaboratively with internal teams to deliver a joined-up experience

Managing your time effectively and prioritising tasks in a busy environment

About you
We’re looking for someone who is passionate about delivering great service and enjoys helping people.

What will make you successful in the role?

Previous experience in a customer service environment

Experience handling customers across multiple channels (email, live chat and phone)

Excellent verbal and written communication skills

Strong problem-solving and decision-making abilities

Confidence using systems and learning new technology

A customer-first mindset with great attention to detail

Resilience, adaptability and a positive attitude in a fast-paced setting

A collaborative approach, with the ability to work independently when needed

The Perks

25 days holiday, increasing by 1 day per year of service (up to 28)

Option to buy up to 10 additional days’ annual leave, plus 4 flexible bank holidays

10% company pension

Annual bonus scheme

On-site gym

MediCash scheme

Flexible benefits & discounts – including up to 50% off CAVU products (Escape Lounges, Airport Parking, etc.)

Rail and retail discounts

2 paid volunteering days per year

Access to our internal events calendar including regular health, wellbeing and ID&E activities

Development opportunities including mentoring and learning grants

Enhanced parental leave (T&Cs apply)

EDI at CAVU

We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base we serve. We’re proudly part of MAG, and together we’re on a mission to be number one in our industries — and that takes talent in all its forms.

Whether this is your first role or your next big step, we want to hear from you — even if you don’t tick every box. What matters most is what you bring.

We’re proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know.

At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and our CAVU Global ID&E Affinity Groups.

Are you ready to reach new heights?

Apply now via the link below.

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Apply Now

Refine Your Search

customer experience agent jobs in manchester, eng

Customer Service Agent - Commercial

Customer Service Agent

Customer Care Agent

Customer Care Agent

JUNIOR SALES ADVISOR

Sales Development Representative

Ramp Agent

Bag Hall Agent

Airport Driver

Lounge Services Team Member Host - FULL TIME - Manchester Airport

Pool Leisure Attendant - Part Time

Sales Agent

Trainee Estate Agent

Receptionist

Customer Support Executive

Customer Service Agent

Patient Care Agent

Ramp Agent

Viewing Agent

Customer Retention Specialist

I want to receive the latest job alerts for customer experience agent in manchester, eng

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