Field support specialist Work, Jobs in Manchester, Eng (with Salaries)

Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
13d
Chocolate Advisor
Lindt & Sprungli (U.K.) Limited —Manchester
- Bar
- Customer service
- Analysis skills
Quick apply
17h
Approvals Specialist
Health Research Authority —Manchester
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Organisational skills
2d
Junior Compliance Auditor (Non Financial)
Waves Consultancy Ltd —Manchester
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Travel
- In-person
Quick apply
Specialist, Reconciliation Representative I
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
E-commerce Listings & Online Sales Specialist
Secure Data Recycling —Macclesfield
- £25,000 a year
- Call to connect
- Organisational skills
- Communication skills
- Free parking
Nightshift Supervisor
Hermes Europe —Bolton
- £12.71 an hour
- Night shift
- Computer literacy
- Computer skills
Product Support Specialist - Tech
Moody's —Manchester
- Computer Science
- Analysis skills
- Bachelor's degree
13d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
Field Support Engineer - ITS
TK Elevator —Wythenshawe
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
Personal Injury Handler (12 Month FTC)
1st Central —Manchester
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
14d
Customer Specialist - 12-Month FTC
HSB —Manchester
- Temporary
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
First Response Restoration Technician
Trinity Claims —Warrington
- From £25,500 a year
- Communication skills
- Annual leave
- Life insurance
Quick apply
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
Associate Driver
Alliance Healthcare —Preston
- Full-time
- Customer service
- Organisational skills
- Time management
- Employee assistance programme
- Employee discount
Young Person to Adult Transition Worker
Change Grow Live —Burnley
- £28,557.79 - £32,802.41 a year
- Training & development
- Time management
- Employee discount
- Referral programme
Field Support Engineer - ITS
TK Elevator UK Ltd —Wythenshawe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Referral programme
Scientific Content Specialist
MDPI UK —Manchester
- Full-time
- Doctoral degree
- English
- Research
- Annual leave
- Employee discount
Procurement Specialist - Direct Materials (m/f/d)
Nexperia Germany GmbH —Manchester
- £44,000 - £53,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Data analysis skills
- Annual leave
- Employee assistance programme
Complex Care Coordinator
Apollo Home Healthcare —Heywood
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Case management
- Recruiting
- Annual leave
- Referral programme
Quick apply

I want to receive the latest job alerts for field support specialist in manchester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field support specialist jobs near manchester, eng

Retentions Support Coordinator

Bioidentical Hormone Therapy Ltd
Stockport

Quick apply

Job details

Full-time
£26,000 a year
13 days ago

Qualifications

Record keeping
Customer service call handling
Customer retention
Customer service
Regulatory reporting
Administrative support experience
Patient service
Administrative experience
Analysis skills
Data management
Continuous improvement
Data entry
Churn prevention
Data analytics
Organisational skills
Management reporting
Outbound calling
Communication skills

Full job description

Overview

The Retention Support Co-ordinator plays a key role in supporting the Retentions function by providing administrative, reporting and coordination support to improve patient retention and reduce revenue leakage.

The role focuses on identifying at-risk patients, monitoring trends, supporting retention initiatives and ensuring accurate tracking of patient activity across the lifecycle.

While primarily a support-based role, there is an element of inbound and outbound patient contact where required, assisting the wider team in re-engaging patients and supporting retention activity.

This is a hybrid role combining data, coordination and patient interaction, contributing to overall retention performance and patient experience.

Who is BioID Health

BioID Health is a developing nationwide remote medical provider of Bioidentical Hormone Therapy. This evolving and innovative new field of medicine treats the symptoms of hormone deficiency by mimicking the effects of natural hormone production. Our clinician-led treatment pathway uses unique and tailor-made bioidentical hormones to treat symptoms of low or imbalanced hormones in both men and women.

BioID aims to provide a safe, effective, and exclusive bespoke service with consultation and prescription of bioidentical hormones by specialist clinicians. We are in a period of growth and development and are looking to recruit the best candidates to deliver our gold standard vision to our patients.

BioID offers full and comprehensive training to its employees, so a pre-existing knowledge of hormone replacement therapy is not mandatory.

Why Join Us

We are a rapidly growing organisation, expanding and introducing new services as we continue to evolve. This is an exciting time to join the business and play a meaningful role in shaping its development and future direction.

Our work supports individuals on their personal health and wellbeing journeys, and being part of a business that delivers positive, life-changing outcomes is genuinely rewarding. The sense of achievement in making a real difference is shared across the entire organisation.

As an expanding company, we offer opportunities for learning, career progression and professional development, alongside a supportive and collaborative working culture that values innovation, commitment and continuous improvement.

Key Responsibilities

Retention Support & Coordination

· Support the Retentions team with day-to-day administrative and coordination tasks

· Assist in the identification of at-risk patients based on defined triggers and behaviours

· Maintain and update tracking systems relating to patient retention activity

· Support the execution of retention campaigns and initiatives

· Ensure accurate record-keeping across all systems

Data Analysis & Reporting

· Monitor patient data to identify trends, drop-off points and retention risks

· Produce regular reports on retention activity, outcomes and performance

· Highlight patterns or concerns to the Retentions team and wider business

· Support continuous improvement by providing data-led insights

Patient Engagement Support

· Conduct outbound contact to patients identified as at risk, where required

· Support inbound queries relating to retention or ongoing patient journeys

· Assist in re-engagement activity to encourage patients to continue treatment

· Ensure all communication is professional, empathetic and aligned with company standards

Operational & Administrative Support

· Assist with managing patient journeys and follow-up actions

· Support coordination between Retentions, Clinical and Patient Support teams

· Ensure tasks and actions are completed in line with internal processes

· Contribute to improving processes to enhance efficiency and patient experience

Skills & Experience

Essential

· Strong administrative and organisational skills

· Good analytical ability with attention to detail

· Confident using systems and managing data

· Strong written and verbal communication skills

· Ability to manage workload and prioritise effectively

Desirable

· Previous experience in a support, coordination or administrative role

· Exposure to customer service, patient support or retention-based environments

· Experience working with reporting or data analysis

· Experience handling inbound/outbound calls

Key Attributes

· Patient-focused and empathetic approach

· Proactive and detail-oriented

· Comfortable working both independently and as part of a team

· Able to identify issues and suggest improvements

· Adaptable within a growing and evolving business

Additional Information

This role may include some inbound and outbound call activity as required by business needs
Commission may be earned based on contribution to retention activity and outcomes (non-contractual)
Full training will be provided

Pay: £26,000.00 per year

Experience:

Administrative: 1 year (required)
Healthcare: 1 year (preferred)
Customer service: 1 year (required)
Outbound calling: 1 year (preferred)
Customer retention: 1 year (preferred)
Regulatory reporting: 1 year (preferred)
Data entry: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Stockport SK1 1HG

Quick apply

Refine Your Search

field support specialist jobs in manchester, eng

Retentions Support Coordinator

Chocolate Advisor

Approvals Specialist

Junior Compliance Auditor (Non Financial)

Specialist, Reconciliation Representative I

E-commerce Listings & Online Sales Specialist

Nightshift Supervisor

Product Support Specialist - Tech

Service Co-ordinator

Field Support Engineer - ITS

Personal Injury Handler (12 Month FTC)

Customer Specialist - 12-Month FTC

First Response Restoration Technician

Customer Solutions Specialist

Associate Driver

Young Person to Adult Transition Worker

Field Support Engineer - ITS

Scientific Content Specialist

Procurement Specialist - Direct Materials (m/f/d)

Complex Care Coordinator

I want to receive the latest job alerts for field support specialist in manchester, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected