Housing property Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Advisor
L&Q —Manchester
- From £26,710 a year
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Tenancy Enforcement Officer
Regenda Group —Oldham
- £38,747 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
10d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Dukinfield
- £27,207 - £30,753 a year
- Full-time
- Customer service
- Organisational skills
- Sick pay
5d
Housing Officer
ForHousing —Salford
- £39,791.96 a year
- Communication skills
- Employee assistance programme
- Employee discount
5d
Senior Customer Resolution Officer
Your Housing Group —Warrington
- £34,000 - £36,000 a year
- Full-time
- Remote
- Management
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
11d
Resolution Support Officer
First Choice Homes Oldham —Oldham
- £28,580 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
10d
Anti-Social Behaviour Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
7d
Tenancy Enforcement Officer - July 2026
L&Q —Manchester
- £37,579 - £41,541 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
- Employee assistance programme
4d
Safer Neighbourhood Specialist (ASB Officer)
OnwardHomes —Manchester
- £40,650 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
1d
Project Support Officer
Wythenshawe Community Housing Group —Manchester
- £34,479.30 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
6d
Housing Property Manager
District Homes CIC —Heywood
- £52,000 a year
- Full-time
- Management
- Maintenance
- Analysis skills
- Free parking
- Annual leave
Quick apply
2d
Operations Administrator
Jackson Fire & Security —Manchester
- £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
6d
Living Well Goals coordinator
Wythenshawe Community Housing Group —Manchester
- £36,782.54 a year
- Full-time
- Organisational skills
- Annual leave
- Gym membership
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
8d
Housing Assistant
Your Housing Group —Warrington
- £26,000 a year
- Full-time
- Remote
- Travel
- Organisational skills
- School
- Annual leave
- Employee discount
Quick apply
1d
Customer Service Officer- Customer Experience Hub
Stockport Homes Group —Stockport
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
11d
Property Manager
Host Student Housing Limited —Manchester
- £40,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Employee assistance programme
- Life insurance
7d
Housing & Enforcement Specialist
Great Places Housing Association —Manchester
- £38,555 - £40,584 a year
- Full-time
- Travel
- Communication skills
- Annual leave
10d
Carecall Officer
Stockport Homes Group —Stockport
- £30,518 a year
- Weekend availability
13d
Housing Support Worker
Positive Futures supported housing —Tameside
- From £14.38 an hour
- Full-time
- Cooking
- Driving
- Organisational skills
Quick apply
9h

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housing property jobs near manchester, eng

Customer Service Advisor

L&Q -
Manchester

Apply Now

Job details

Permanent
From £26,710 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills
Time management

Full job description

Customer Service Advisor (Agile to Manchester)

Title: Customer Service Advisor

Contract Type: Permanent

Hours: 35 hours per week between 8am – 6pm, Monday to Friday

Grade: 3

Persona: Agile/hybrid, office based 20-40% of week (Office based 1-2 days a week after training, 100% office based through induction training, minimum 6 weeks)

Reporting Office: Nexus House, 4 Brindley Road, Old Trafford M16 9HQ

Starting Salary: £26,710 per annum (Regional salary)

Application Closing Date: 3rd August 2026

Interviews to be held via MS Teams between 11th to 14th August.

Please click here for the role profile - customer service advisor.docx

Please submit applications as soon as possible. We reserve the right to close this vacancy earlier than stated.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Join our Award-Winning Customer Service Centre at L&Q!

At L&Q, delivering excellent customer service is at the heart of everything we do. As a Customer Service Advisor, you’ll be the first point of contact for our residents, handling a wide range of enquiries and ensuring every interaction is professional, empathetic, and solution-focused. You’ll play a key role in supporting our commitment to customer satisfaction by resolving queries efficiently and contributing to the overall success of the team.

You’ll be working in a fast-paced, high-volume environment. Our North West Customer Service Centre receives up to 800 calls a day, so strong communication skills, resilience, and the ability to manage your time effectively are essential. The predominant contact channel is phone, but we also answer emails. The aim is to resolve queries at first point of contact!

With excellent training and development opportunities, this is a great chance to grow your career in a vibrant and supportive team. If you’re passionate about helping people, thrive under pressure, and are driven to exceed expectations, we’d love to hear from you!

Your Impact in the Role

Be the first point of contact for L&Q residents, delivering exceptional customer service across a wide range of enquiries including repairs, housing management, rent payments, leasehold queries, and more.
Resolve customer queries at first contact wherever possible, taking ownership and following through to ensure a positive experience.
Communicate with customers through multiple channels including phone, email, and internal systems, ensuring accurate and timely responses.
Maintain clear and confidential records of all customer interactions, using appropriate systems and tools.
Collaborate with internal teams to resolve complex issues and contribute to departmental KPIs and service excellence.

Who we are looking for:

We are looking for candidates who are self-motivated and passionate about providing customer service standards that exceed expectations!
To be successful, you'll need to have:
Excellent verbal and written communication skills, with the ability to listen actively and respond empathetically.
Relevant customer service experience, including working in a fast paced targeted environment.
Resilience and professionalism when handling challenging conversations.
Strong time management and organisational skills, with the ability to prioritise in a fast-paced environment.
Basic knowledge of standard office systems, equipment and/or software and administrative processes– technical training will be provided in the role
Confidence in using multiple software systems while engaging with customers.
A team player who can also work independently and take responsibility for personal development.
A proactive, solutions-focused mindset with a commitment to delivering high-quality service.

Mandatory Training

This is an agile role, mixture of office and homeworking. However, there will be a requirement to work from the office during training.

If you require any reasonable adjustments at any stage during this process, including application stage, please email [email protected]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#IND

Customer Service Advisor - 8044

Location: Manchester

Posted: 27/07/2026

Closing date: 03/08/2026

Closing time: 23:00

Apply Now

Refine Your Search

housing property jobs in manchester, eng

Customer Service Advisor

Tenancy Enforcement Officer

Jigsaw Homes Group Limited

Housing Officer

Senior Customer Resolution Officer

Resolution Support Officer

Anti-Social Behaviour Officer

Tenancy Enforcement Officer - July 2026

Safer Neighbourhood Specialist (ASB Officer)

Project Support Officer

Housing Property Manager

Operations Administrator

Living Well Goals coordinator

Customer Experience Manager

Housing Assistant

Customer Service Officer- Customer Experience Hub

Property Manager

Housing & Enforcement Specialist

Carecall Officer

Housing Support Worker

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