It service supervisor Work, Jobs in Manchester, Eng (with Salaries)

Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Night Operations Supervisor
Unite Students —Manchester
- £35,270 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
11d
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Operations Specialist I, Aerospace & Defense (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Supervisor - 32 hour Visual
New Look —Stretford
- Part-time
- Microsoft Word
- Retail management
Office Supervisor
The Manchester Crematorium Ltd —Manchester
- £33,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Annual leave
- Bereavement leave
Quick apply
1d
Stocktaker
nGeneration —Manchester
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Joiner
Places for People —Manchester
- £37,708.84 a year
- Overtime
- IT
- Annual leave
- Sick pay
Operations Specialist III, Aerospace & Defense (UK)
Airspace —Manchester
- £48,000 - £61,000 a year
- Remote
Quick apply
Sales Assistant
Footasylum —Manchester
- £8.00 - £12.71 an hour
- Weekend availability
- Laboratory experience
- Employee discount
Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
1d
Operations Specialist I, High-Tech (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Production Operations Supervisor
Nupharm —Salford
- £32,136 a year
- Monday to Friday
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
11h
Logistics Supervisor
Eastlands Venue Services —Manchester
- Weekend availability
- Microsoft Excel
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Manchester
- Part-time
Vehicle Prepper
BCA —Manchester
- £17.80 an hour
- Monday to Friday
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Further Work Resolution Technician
United Utilities —Manchester
- £46,359 a year
- Customer service
- Engineering
- Maintenance
- Annual leave
- Employee assistance programme
7h
Out of hours Contact Centre Supervisor
Metro Rod —Macclesfield
- £21,887 a year
- Part-time
- Management
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Inflata Nation Team Member
Inflata Nation —Manchester
- £7.55 - £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Manchester Graduate Scheme - 21st September 2026
Express Solicitors —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Employee assistance programme

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Technical Support Supervisor

Itecnologies IT Services Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,200 - £5,000 a month
9 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Canteen
Company events
Private medical insurance

Qualifications

Customer service
Windows
Technical support
Microsoft Office
IT support
IT
Leadership
Communication skills
Active Directory

Full job description

Job Summary

Itecnologies IT Services Ltd is seeking a proactive and experienced Technical Support Supervisor to lead our technical support team while ensuring exceptional service delivery for clients and end users. This role is ideal for an experienced IT support professional with strong leadership skills who can oversee daily support operations, mentor technicians, improve service quality, and ensure timely resolution of technical issues across hardware, software, networks, and cloud-based systems.

What You'll Do

Supervise the day-to-day operations of the technical support team.
Monitor service desk performance and ensure support requests are resolved within agreed service levels (SLAs).
Provide technical guidance and escalation support for complex IT issues.
Coach, mentor, and develop technical support analysts and engineers.
Allocate workloads, manage schedules, and optimise team productivity.
Maintain high standards of customer service and client satisfaction.
Troubleshoot hardware, software, operating system, network, cloud, and user account issues.
Collaborate with infrastructure, cybersecurity, systems, and project teams to resolve technical incidents.
Produce performance reports, support metrics, documentation, and process improvement recommendations.
Identify opportunities to improve support workflows, knowledge bases, automation, and operational efficiency.
Ensure compliance with IT policies, security procedures, and industry best practices.

Requirements

Experience in technical support, IT service desk, help desk, desktop support, systems administration, IT operations, or a related field is preferred.
Previous supervisory, team leader, or senior technical support experience is highly desirable.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, hardware support, and cloud technologies.
Familiarity with ITSM platforms, ticketing systems, remote support tools, and service management frameworks.
Excellent troubleshooting, analytical, communication, and customer service skills.
Ability to prioritise multiple technical issues while leading a fast-paced support team.
Experience using Microsoft Office, IT monitoring tools, reporting platforms, and knowledge management systems.
Relevant IT certifications such as CompTIA, Microsoft, ITIL, Cisco, or equivalent are advantageous.
Applicants with strong technical leadership and IT support experience are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and collaborative working environment.
Career progression into IT management and leadership roles.
Ongoing technical training and professional certification support.
Opportunity to work with diverse technologies and business clients.

Pay: £3,200.00-£5,000.00 per month

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

it service supervisor jobs in manchester, eng

Technical Support Supervisor

Night Operations Supervisor

Technical Support Supervisor

Operations Specialist I, Aerospace & Defense (UK)

Supervisor - 32 hour Visual

Office Supervisor

Stocktaker

Joiner

Operations Specialist III, Aerospace & Defense (UK)

Sales Assistant

Debt adviser and Web chatter

Operations Specialist I, High-Tech (UK)

Production Operations Supervisor

Logistics Supervisor

Sales - Sales Advisor - UK

Vehicle Prepper

Further Work Resolution Technician

Out of hours Contact Centre Supervisor

Inflata Nation Team Member

Manchester Graduate Scheme - 21st September 2026

I want to receive the latest job alerts for it service supervisor in manchester, eng

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