Member services representative Work, Jobs in Manchester, Eng (with Salaries)

Admin Support - Manchester
Insolvency Service —Manchester
- £26,670 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Sales - Sales Advisor - UK
New Look —Denton
- Part-time
- Customer service
10d
People Services Assistant
KeolisAmey Metrolink —Manchester
- From £31,140 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Recruiting
- Contracts
- Work from home
- Employee assistance programme
2d
Operational Support Officer
HM Courts & Tribunal Service —Stockport
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Food Service Assistant
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Serving
- Inventory control
- Hotel
9d
Nursing Assistant - Community Infant Feeding Team
Manchester University NHS Foundation Trust —Manchester
- £25,272 - £27,476 a year
- Part-time
- University
- Travel
- Communication skills
9d
Customer Service (US Team)
The Pilot Group —Manchester
- £27,828 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Reception & Business Support Officer
GMCA —Manchester
- £30,024 - £33,699 a year
- Research
- Front desk
- Communication skills
Illusion Expert
MOI Manchester —Manchester
- £13 an hour
- Seasonal
- English
- Organisational skills
- Front desk
Quick apply
Door to Door Sales Representative
PlanetBloom Ltd —Manchester
- £26,000 - £44,000 a year
- Customer service
- Salesforce
- In-person
Quick apply
6d
Business Support Officer - Data and Assessments
Star Academies —Rochdale
- £23,663.85 - £24,826.57 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Databases
2d
People And Talent Administrator
Parliamentary and Health Service Ombudsman —Manchester
- £29,433 a year
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Human resources
- Annual leave
- Employee assistance programme
9d
Deputy Manager
Iceland —Manchester
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Operations Assistant
NUS Charity —Stockport
- £27,247 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Hotel
6d
Operational Support Officer
HM Courts and Tribunals Service —Stockport
- £25,582 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
13d
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- CRM software
- Sales
- Computer literacy
- Employee discount
Information Access Officer
Parliamentary and Health Service Ombudsman —Manchester
- £29,443 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
6d
Environmental Services Operative
OnwardHomes —Manchester
- £26,100 a year
- Weekend availability
- Customer service
- Maintenance
- Cleaning
- Annual leave
- Employee discount
5d
A&R Outbound Sales Executive
Liberty Music PR —Manchester
- £3,000 - £5,000 a year
- CRM software
- Project management
- Communication skills
- Flexible schedule
Quick apply
Business Support Officer
GMCA —Manchester
- £30,024 a year
- Research
11d

I want to receive the latest job alerts for member services representative in manchester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member services representative jobs near manchester, eng

Admin Support - Manchester

Insolvency Service -
Manchester

Apply Now

Job details

Permanent | Part-time | Full-time
£26,670 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Childcare

Qualifications

Microsoft Powerpoint
Meeting coordination
Customer service
Stakeholder liaison
Microsoft Office Suite
Presentation skills
Organisational skills
Communication skills

Full job description

Details

Reference number

475269

Salary

£26,670

The AO rates of pay within the Insolvency Service are single rates of pay only, £26,670 per annum for National locations

Candidates are advised to address any questions on rates of pay prior to applying for the post

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Business area

Insolvency - Investigation and Enforcement Services - Enforcement Group

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Manchester

About the job

Job summary

The Insolvency Service is a leading government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

Investigation Services, which sits within the Agency's Enforcement Group, delivers a range of enforcement activities, both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes, and reducing the harm caused to victims of fraudulent activity and to the business community.

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Mens Network Group and Womens Network Group.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, through our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career!

Job description

Part of Enforcement Group Directorate, our Investigation Team (North) have 2 posts located in Manchester. These roles deliver quality administrative support to technical staff dealing with investigations of civil cases. The roles also include contributing to the organisation and management of the team inboxes.

Responsibilities

The list below is not exhaustive and some of these tasks may not apply specifically to the roles offered:

complete initial actions on investigations
create accurate, comprehensive notes to confirm actions undertaken
undertake ad hoc/urgent tasks to be carried out within timescales set by technical staff. For example, provide admin support on visits, analysis, post linking, preparing exhibit bundles, keeping a record of this work
provide first level analysis of data, which may include HMRC ledgers and bank statements using Altia software
ensure prompt action taken on outstanding replies (e.g. issuing reminders) as directed within set deadlines and updating in-house Case Management System notes
draft letters based on templates as directed
follow up responses to outstanding correspondence both by phone and in writing
support the organisation and coordination of face-to-face events for Enforcement Group and across the Agency, including meetings and video conferences with internal and external stake holders
review and manage team mailboxes, and deal with queries, referring these where required for a more detailed response
produce meeting papers and supporting documents to ensure the efficient and professional delivery of meetings and events
attend one to one, team and Directorate meetings as required, maintaining action logs and sharing with the relevant teams in a timely manner
undertaking general administrative duties related to the overall effective working of the directorate and delivery of key priorities. This includes reception duties
some travel will be expected to support technical staff and occasional work in other locations

Person specification

The essential skills required for this role are:

good organisational skills, including ability to work well under pressure and deliver to timescale
good interpersonal and influencing skills
flexibility and the ability to adapt in a fast-paced environment with frequently changing/conflicting priorities
the ability to see the wider impact
being able to build and maintain great working relationships with key stakeholders at all levels of the organisation
the ability to work collaboratively to achieve shared outcomes
good written and verbal communication skills
excellent customer service skills and delivery focus
good working knowledge of Microsoft Office software packages, including Word, Excel, PowerPoint and Adobe
the ability to learn to use in house IT systems including the document management system
the ability to work in a busy and pressured environment, often to tight or conflicting deadlines
an awareness and interest in insolvency and associated legislation
a commitment to build continuous improvement practical knowledge as well as a general commitment to Continuous Professional Development

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Communicating and Influencing
Delivering at Pace

We only ask for evidence of these behaviours on your application form:

Making Effective Decisions

Benefits

Alongside your salary of £26,670, Insolvency Service contributes £7,726 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:

flexible working arrangements and flexi-time
full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years service
in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
competitive maternity, paternity and parental leave
5 days paid leave for learning and development
5 days paid for volunteering
a Cycle to work scheme
staff have access to an employee assistance programme, Workplace Wellness, for confidential, independent support and advice during difficult times in either their professional or personal life

Your pension is a valuable part of your total reward package where the employer makes a significant contribution to the cost of your pension. Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit www.civilservicepensionscheme.org.uk

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Ability and Experience.

As part of the sift process, you will be asked to complete:

Online Tests
Personal Statement
Behaviours
- Behaviour 1 Making Effective Decisions

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be conducted using the Personal Statement, assessing candidates against the essential criteria. Only those who meet the essential criteria at this stage will proceed to a full assessment of their application. If a candidate does not meet the minimum requirements during the initial sift, the remainder of their application will not be reviewed. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

Where high volumes of strong applications are expected or received, we may raise the benchmark minimum score required at the sift stage. If a high volume of candidates meet the benchmark score, we may further raise the score required for interview selection. Scores will be applied fairly and consistently. Applicants eligible under a recruitment scheme may, where appropriate, continue to be considered against the agreed benchmark score, to support the purpose of the scheme.

After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 24th August 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

Online Test Maintenance

Our online test supplier will be performing scheduled maintenance between 4pm to 7pm on 23rd August 2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

You will be directed to the Talogy - True Talent Scheduled Maintenance Window Webpage for online tests during an outage.

Your personal statement should be no more than 500 words and must demonstrate how your personal skills, qualities, and experience align with the requirements of the role. Please ensure your statement references the criteria outlined in the person specification.

If successful at the sift stage, at interview, you will be assessed on the following:

Behaviours - assessed through:
- Behaviour 1 Making Effective Decisions
- Behaviour 2 Communicating and Influencing
- Behaviour 3 Delivering at Pace
Strengths

Expected timeline (subject to change)

Sift from 25/08/2026

Interview from 08/09/2026

Location MS Teams

Your interview will either be conducted face to face or by video. You will be notified of this if you are selected for interview. Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Visa Applicants

To sponsor a candidate under the Skilled Worker visa, a sponsorship licence is required. The Insolvency Service does not currently hold this licence and therefore, cannot legally sponsor Skilled Worker visa applicants.

Hybrid Working

Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.

Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 60% in the workplace, which includes the office, site visits, court etc.

Queries and Support

When contacting us or the Government Recruitment Service (GRS) using the contact details at the bottom of this advert, please include the 6-digit Vacancy ID, job title, your full name and, where applicable, your 8-digit Applicant ID in the email subject line. This will help us process your enquiry more efficiently.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : IES Workforce Planning
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

A candidate can raise a complaint to the Insolvency Service by emailing the contact point for applicants (as listed on the vacancy advert), if they think that: They have been discriminated against under the Equality Act 2010 there have been procedural irregularities at any stage of the recruitment process All complaints must be received by the contact point for applicants within 24 hours from the date the applicant is advised of their non-success at sift, assessment or interview. Complaints will be considered by an independent third-party outside of recruitment campaign. The decision will be conveyed to the applicant, in writing, within 5 working days of receipt of the complaint. The recruitment process will usually be put on hold until the complaint has been resolved. Complaints may also be made to the Civil Service Commission at any time if the individual believes their application has not been treated in accordance with the recruitment principles (appointment on merit through fair and open competition). However, complaints must first have been raised to the Insolvency Service

Apply Now

Refine Your Search

member services representative jobs in manchester, eng

I want to receive the latest job alerts for member services representative in manchester, eng

Related Searches

Explore jobs in more locations

Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information