Senior payments operations manager Work, Jobs in Manchester, Eng (with Salaries)

Senior Payments Operations Manager
Capital on Tap —Manchester
- £500 - £750 a week
- Financial services
- Leadership
Senior Operational Manager - Lung Cancer Screening
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Driving
- Travel
10h
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
5d
Subcontractor Payments Senior
OCU Group —Stockport
- Full-time
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
3d
Senior Product Manager
Informed Solutions —Altrincham
- Hybrid work
- Sales
- Business development
- Product management
- Gym membership
- Referral programme
Quick apply
Senior Vice President, International Payments Product Management
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- No degree
- Product management
Senior Product Marketing Manager
AccessPay —Manchester
- Up to £65,000 a year
- Full-time
- Hybrid work
- Sales
- AI
- Communication skills
Senior Specialist, Investor Services Operations
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- AI
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Analysis skills
- Continuous improvement
- IT
Senior Specialist, Client Processing Team Lead
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- AI
Senior Technical Consultant
Medtronic —Manchester
- £52,000 - £78,000 a year
- Full-time
Program Manager, EU Product Insurance Business Operations, Payments Business Operations
Amazon EU SARL (UK Branch) —Manchester
- Full-time
- Spanish
- Microsoft Excel
- SQL
Senior Procurement Specialist - HVP
Bilfinger SE —Carrington
- Engineering
- Contracts
- IT
Hotel accounts Manager
Mere Court Hotel —Knutsford
- Part-time
- Hospitality
- Hotel
- Continuous improvement
- Free parking
Quick apply
13d
Senior Specialist, Client Processing
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- AI
Team Leader
RRG Group —Salford
- £28,000 - £37,500 a year
- Full-time
- Management
- Team management
- In-person
- Employee discount
Quick apply
Fraud Operations Manager
JDSPORTS —Rochdale
- Overtime
- Microsoft Excel
- Oracle
- SQL
- Store discount
- Employee discount
Quick apply
1d
Senior Specialist, Shareholder Services
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
- Financial services
- AI
Assistant Commercial Manager
Amey Ltd —Manchester
- Microsoft Excel
- IT
- Annual leave
Quick apply
Senior Accounts Payable Specialist
DWF —Manchester
- Full-time
- Microsoft Excel
- Mentoring
- Communication skills

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senior payments operations manager jobs near manchester, eng

Senior Payments Operations Manager

Capital on Tap -
Manchester

Apply Now

Job details

£500 - £750 a week

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Financial services
Leadership

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Manchester | 3 days per week in office

Payment Operations/Customer Operations
You will be the first person in our brand new payments and cards team at Capital on Tap. You will be responsible for the execution, reconciliation, and troubleshooting of multi-currency payment rails and card infrastructure across the US and UK markets

What You'll Be Doing ️

Take full accountability for architecting and running our newly created Payment Operations department in a fast paced environment, converting strategic business goals into a nimble, highly efficient, and customer-centric operational reality.
Manage daily transaction workflows, clearing real-time payment queues and resolving exceptions across Faster Payments and CHAPS infrastructure to maintain optimal intraday liquidity and uninterrupted payment flows.
Manage and scale card operations, taking frontline accountability for payment recalls, and the end-to-end offline payment chargeback dispute pipeline.
Oversee the operational execution of the UK Direct Debit scheme, ensuring robust controls are in place to manage the indemnity claim process efficiently while protecting business balances.
Build and oversee strong control frameworks to reduce financial loss and operational risk.
Act as the primary operational contact for critical partners (e.g., ClearBank, Pay.UK), driving daily scheme compliance, monitoring infrastructure health, and resolving complex transaction bottlenecks.
Define and track KPIs to measure performance
Serve as the final frontline escalation point for payment system outages or processing drops, driving quick resolution and conducting post-incident reviews to prevent future issues.

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

We're Looking For

Substantial leadership experience in financial services and card/payments scaling, with deep structural knowledge of UK and US domestic clearing systems (Faster Payments, CHAPS, Fedwire, ACH) and frontline settlement mechanisms, specifically optimised for high-velocity, high-value business and corporate transactions.
An adaptable and pragmatic leader with a hands-on, solutions-driven approach to problem solving.
A proven track record of leading high-performing teams in a fast-paced environment.
An analytical thinker skilled in interpreting complex data and driving evidence-based decision-making.

Interview Process

Stage 1: 30 minutes with a Talent Partner
Stage 2: 60 minutes with a Head of
Stage 3: 60 minutes with the Customer Operations Director

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

senior payments operations manager jobs in manchester, eng

Senior Payments Operations Manager

Senior Operational Manager - Lung Cancer Screening

Senior IT Service Manager

Subcontractor Payments Senior

Senior Product Manager

Senior Vice President, International Payments Product Management

Senior Product Marketing Manager

Senior Specialist, Investor Services Operations

Senior Manager - Real Time Delivery Manager EMEA

Senior Specialist, Client Processing Team Lead

Senior Technical Consultant

Program Manager, EU Product Insurance Business Operations, Payments Business Operations

Senior Procurement Specialist - HVP

Hotel accounts Manager

Senior Specialist, Client Processing

Team Leader

Fraud Operations Manager

Senior Specialist, Shareholder Services

Assistant Commercial Manager

Senior Accounts Payable Specialist

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