Senior technical support engineer Work, Jobs in Manchester, Eng (with Salaries)

3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Senior Staff Process Engineer – Diffusion
Nexperia Germany GmbH —Manchester
- £62,000 - £69,000 a year
- 12 hour shift
- Microsoft Powerpoint
- Doctoral degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Senior DevOps Engineer - AWS Infrastructure Architect
DeliveryApp —Manchester
- Full-time
- DevOps
- English
- Communication skills
Quick apply
Senior Process Engineer
JN Bentley —Manchester
- Full-time
- Engineering
- Travel
- Training & development
- Annual leave
Quick apply
Modern Workplace Solutions Engineer
LIMA Networks LTD —Salford
- £65,000 a year
- Full-time
- Azure
- Continuous improvement
- SharePoint
Quick apply
Senior Workplace Engineer
Capgemini Sogeti —Manchester
- SharePoint
Process Engineer - Senior / Principal
Actemium UK —Chorley
- Full-time
- No degree
- Travel
- Mentoring
Quick apply
Senior Planning Engineer - Defence
Turner & Townsend —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Time management
Quick apply
Senior Infrastructure Engineer - Projects
Dataspire Solutions Ltd —Manchester
- £50,000 - £59,000 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- In-person
- Free parking
- Annual leave
Quick apply
Senior Engineer / Reliability Engineer
Kraft Heinz Company —Wigan
- Engineering
- Maintenance
- Continuous improvement
Senior DevOps Engineer
Vix Technology & Kuba —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- DevOps
- AWS
- Bachelor's degree
Quick apply
Modern Workplace Solutions Engineer
LIMA —Salford
- £65,000 a year
- Azure
- Continuous improvement
- SharePoint
- Employee assistance programme
Senior Process Engineer, Water
AECOM —Manchester
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Senior Workplace Engineer
Capgemini —Manchester
- SharePoint
Senior Process Engineer
Assystem —Bolton
- Hybrid work
- Engineering
- Travel
- In-person
Senior Mapping Localization Engineer
Voxelmaps —Manchester
- £85,000 - £105,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Senior Information Manager
AECOM —Manchester
- Hybrid work
- Engineering
- Bachelor's degree
- No degree

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3rd Line Support Engineer

Humnize
Manchester

Apply Now

Job details

Full-time
£40,000 - £45,000 a year

Qualifications

Technical troubleshooting
MCSA
MCSE
Mentoring junior staff
Ticket management
Microsoft Exchange
Sonicwall
Network infrastructure
Firewall
Mentoring
Customer support
Network monitoring
Cybersecurity
Microsoft Azure
Server management
Help desk

Full job description

Be the Go-To 3rd Line Expert in a Busy, Friendly MSP

Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly.

About the Role

This is a hands-on 3rd line support role where you’ll be the right-hand person to the senior engineer. You’ll handle complex escalations, guide and mentor 1st and 2nd line colleagues, and help keep tickets moving efficiently. It’s a varied role that will see you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect.

What You’ll Be Doing

Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues.
Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on help when required.
Work across technologies including Azure, AWS, and cPanel, as well as on-premises environments.
Manage and maintain core infrastructure such as domain controllers, Exchange servers, and Hyper-V converged clusters.
Configure, monitor, and troubleshoot networking equipment including Fortinet, Sonicwall, and Draytek firewalls.
Maintain robust backup solutions including Veeam and MSP Backup.
Apply best practices in cyber security to protect client systems.

About You

Strong background in IT support with proven 3rd line capability.
Solid networking and Windows OS knowledge (certifications like MCSA/MCSE a plus).
Experience in MSP environments and comfortable working across multiple client setups.
Able to explain technical issues clearly to both colleagues and clients.
A team player who thrives in a collaborative environment.

Why Join?

Be a key member of a friendly, supportive team.
Salary of £40k–£45k (negotiable for the right person).
Full-time, office-based role with flexibility where needed.
Opportunity to deepen your skills and knowledge working alongside experienced engineers.

Apply Today

If you’re looking for a 3rd line role where you’ll be trusted to take ownership of the tough stuff, while working with a close-knit, supportive team, we’d love to hear from you.

Apply Now

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senior technical support engineer jobs in manchester, eng

3rd Line Support Engineer