Our learning platforms keep around 10,000 apprentices a year moving through their training, and we need someone who can own them properly. Not just keep them ticking over, but understand how they connect, spot where they're creaking, and make them better.
We've grown this role from the ground up before. This time we're looking for someone who's already been there and done that, so they can hit the ground running from day one.
WHO WE ARE
Apprentify Group is a portfolio of six companies, each with its own culture, personality and people. Across the group we support around 10,000 learners a year through apprenticeships, Skills Bootcamps, Adult Skills Fund provision, Free Courses for Jobs and commercial short courses. We work with high-profile clients including JD Sports, BT and Red Bull, and we've built a reputation for agility and quality, backed by an Ofsted Outstanding rating.
We're remote-first, fast-moving and honestly a bit chaotic. If you need everything mapped out before you start, this won't be the role for you. If you like a bit of ambiguity and get a kick out of fixing things properly, keep reading.
QUICK FACTS
Remote-first, UK based
Full-time, permanent
Reports into the learning technology function
Working across Canvas LMS, Bud and adjacent apprenticeship management systems
LIFE IN THE ROLE
You'll be the person who makes our learning platforms actually work. That means configuring and administering Canvas and Bud, building and maintaining digital learning programmes, and being the first port of call when something breaks.
A good chunk of the role is quality. You'll run structured QA checks on courses, checking formatting, accessibility, usability and whether things actually function the way they're supposed to. You'll work closely with curriculum, product, delivery and quality teams to turn programme requirements into learner journeys that hold up in practice.
You'll also have real scope to explore. We want someone who's genuinely curious about AI-enabled learning tools and emerging platforms, who'll research them, pilot them, and help us work out what's worth adopting. Over time you'll build into adjacent technical territory too, things like Microsoft 365, Azure, APIs and automation workflows, so there's plenty of room to grow the role rather than just maintain it.
You'll be the translator between technical systems and non-technical colleagues. Trainers and curriculum teams will come to you when something's not working, and you'll need to explain it in plain English and get it sorted, not just log a ticket and move on.
THE HONEST HARD BIT
You'll be working with systems and processes that are still evolving, sometimes without a clear playbook, and you'll need to be comfortable making progress anyway. You won't always have someone senior to hand a problem to. Part of the job is investigating things yourself, working out what's actually wrong, and only escalating once you've done the digging.
WHAT YOU BRING
Experience with at least one learning management system, apprenticeship management system or comparable enterprise platform
A track record of picking up unfamiliar technology quickly and putting it to practical use
Strong problem-solving instincts, with the patience to investigate an issue properly rather than guessing
Confident communication, including the ability to explain technical problems clearly to non-technical colleagues
Comfort working independently in a remote setup, while keeping the right people in the loop
Nice to have, not dealbreakers:
Direct experience with Canvas LMS, Bud or similar apprenticeship platforms
Exposure to AI-enabled learning tools, content generation workflows or tech pilots
Familiarity with data imports, reporting, APIs or system integrations
Basic HTML, CSS or JavaScript
Awareness of Microsoft 365, Azure or Entra ID
Experience with eLearning authoring tools such as Articulate Storyline, Rise or Adobe Captivate
IS THIS FOR YOU?
You've got some hands-on platform or systems experience and you're ready to own more
You're a genuine self-starter who doesn't wait to be told what to do next
You're curious about AI and new tools, and you actually go and try them out
You're comfortable when priorities shift and the playbook isn't fully written yet
You can hold your own technically without a big team wrapped around you
You communicate clearly, even when the problem is messy
This is not for you if:
✘ You need a fully defined process before you can get moving
✘ You'd rather escalate than investigate
✘ You're looking for a slow, predictable environment
✘ You want to stay purely hands-on and never touch the bigger picture
WHAT WE OFFER
At Apprentify, we believe in rewarding our people for the value they bring. Benefits include:
25 days annual leave, increasing to 30 with length of service
Option to purchase additional holiday days
Private medical insurance
Employee Assistance Programme
Company pension plan
Birthday leave
Paid charity day
Access to a benefits platform with discounts and cashback offers
Ongoing professional development and leadership support
A culture of high performance, innovation and impact, where your contribution directly shapes Apprentify's success
INTERVIEW PROCESS
1) Intro call with a recruiter to explore your experience and answer your initial questions
2) Informal call with the hiring manager to better understand the role requirements and assess fit
3) A practical task related to the role (a brief will be shared ahead of time)
At Apprentify, we are committed to creating a diverse and inclusive workforce that reflects the communities we serve. We welcome and encourage applications from people of all backgrounds, particularly those who are currently underrepresented in our workforce. We value different perspectives, lived experiences and ways of thinking, and we recognise the positive impact they have on our learners, our culture and our organisation. We are dedicated to removing barriers in our recruitment process and will provide reasonable adjustments where needed to ensure all candidates have a fair opportunity to succeed. If you have any questions about the application process or would like to discuss reasonable adjustments, please get in touch with us – we're here to support you.
