Technical support agent Work, Jobs in Manchester, Eng (with Salaries)

Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
4d
Compliance Administrator
Williams Stanley and Co —Manchester
- £29,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
Quick apply
Customer Service Agent (Italian Speaking) - Inbound B2B
Deliveroo —Manchester
- £27,700 a year
- Weekend availability
- CRM software
- English
- Communication skills
- Life insurance
Senior Product Designer
Street Group —Manchester
- £50,000 - £68,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
NCSC AI Security Architect
GCHQ —Manchester
- £55,758 a year
- Part-time
- Remote
- Azure
- AWS
- Presentation skills
- Annual leave
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Dialler Manager
TFLI Limited —Prestbury and Tytherington
- £33,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Gym membership
Quick apply
Head of Partnerships
Street Group —Manchester
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- APIs
- Flexible schedule
Quick apply
6d
UX Designer
Travel Counsellors —Manchester
- Hybrid work
- AI
Quick apply
AI Solutions Business Analyst
ServisBOT —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Engineering
- Work from home
Quick apply
3d
AI Engineer - (Grade "F")
Lloyds Banking Group —Manchester
- £92,701 - £119,966 a year
- Full-time
- Azure
- Master's degree
- AWS
4d
Agentic Platform Architect / Systems Administrator
BGBx —Manchester
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Manchester
- £3,800 a month
- Full-time
- Sales
Quick apply
Paralegal – Commercial Debt Litigation
Horwich Farrelly Solicitors —Manchester
- Analysis skills
- Annual leave
- Employee assistance programme
Conveyancer
Eventus Recruitment Group —Manchester
- £36,000 - £60,000 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme
Planning Agent
Aira —Manchester
- Hybrid work
- CRM software
- Annual leave
- Employee discount
Quick apply
Site Agent
Bethell Construction Ltd —Kearsley
- Full-time
- Microsoft Office
- Supervising experience
- Contracts
AI Software Engineer
BGBx —Manchester
- £65,000 - £75,000 a year
- Remote
- Azure
- Master's degree
- JavaScript
- Annual leave
- Life insurance
Quick apply

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Live Chat Specialist

Street Group -
Manchester

Quick apply

Job details

Full-time
£25,500 - £27,000 a year

Benefits

Cycle to work scheme
Work from home
Paid volunteer time
Car scheme

Qualifications

IT support
IT

Full job description

Manchester (Hybrid, up to 2 days WFH) | Up to £27,000

Who we are

Street Group is one of the UK's fastest-growing PropTech businesses, and we're on a mission to change the property industry for good.

Founded in Manchester in 2015 by brother and sister Tom and Heather Staff, we build technology that makes the experience of buying, selling, renting and letting genuinely better - for agents and the people they serve. Our products, Street.co.uk, Spectre and Insights, are already transforming how thousands of agencies across the UK operate. And we're not done yet.

The role

We're looking for someone who genuinely loves helping people, has a passion for technology, and wants to be the first point of contact for the agents and clients who rely on our platform every day.

This is a live chat-first support role. A reactive, fast-paced, and varied. No two days are the same. You'll be troubleshooting product queries, escalating technical issues to our engineering teams, and making sure our clients are always getting the most out of what we build.

As your product knowledge grows, so does your responsibility. The more you learn, the more complex the problems you'll get to solve.

What you'll be doing day to day

Becoming the go-to expert on Street.co.uk and Bridge owning your product knowledge and building on it constantly. Responding to client queries primarily via live chat, but also by email, phone and video where needed.

Making the call on when to escalate knowing what you can solve yourself and when to bring in the engineering team. Proactively making sure clients understand and are getting the most from every new product update. Capturing client feedback and feature requests and making sure the right people hear them. Working with clients of all sizes - from small independents right through to large multi-branch agencies.

A bit about you

You'll have commercial experience in live chat or IT support, and a genuine interest in technology that goes beyond the day job. You communicate brilliantly written and verbal and you're just as comfortable talking to a frustrated client as you are explaining a technical issue to a developer. You can manage multiple things at once without dropping the ball, and you stay calm and positive when the pressure is on.

You're a self-starter. You don't wait to be told you spot what needs doing and you get on with it. You take pride in your work, you're adaptable, and you genuinely care about the experience you're creating for the people you support.

If you love autonomy, are naturally curious, and want to have a real impact inside a fast-growing company we think you'd fit right in.

Why join Street Group?

Hybrid-working you can work from home up to 2 days per week

Guilt-Free R&R £1000 towards a holiday after your first year with the team (we'll even cover the tax!)

Joining a culture that supports your development and encourages growth

£500 yearly L&D budget for your career development

Your birthday on us. We pay, you stay away

'Give something back'. We give 2 paid days volunteering on us

Enhanced maternity, paternity & adoption pay

Mental health & well-being support via Health Assured

Regular well-being initiatives

Joining a new team in an exciting business with huge ambition

Be a part of something bigger. Everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day

A chance to work on cutting-edge technology

Comfortable, relaxed office space and office dogs welcome!

Fully stocked fridge and beers (or an alternative) on us every Friday afternoon

Company and team off-sites, events and happy hours

Cycle to work scheme

Electric car salary sacrifice scheme

Feel good about sustainability. We're a climate-positive company!

Salary

Up to £27,000, dependent on experience. Sometimes the perfect person is more or less experienced than we anticipated and when that happens, the planned range goes out the window. If that might be you, apply and let us know.

We're committed to building a diverse and inclusive team and work hard to lead by example. Candidates must be eligible to live and work in the UK.

Interview process

3 stages: Introductory call with our Talent team Hiring Manager interview and in-person live chat task Final interview.

We want the process to work for you. If you need any adjustments or there's anything we should know, just tell us.

Research has shown that women often rule themselves out of applying unless they meet every single requirement. If that's you please apply anyway. We'd love to hear from you.

A note on using AI in your job application

As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual.

How we use AI in the hiring process
Candidate experience is really important to us, and our Talent team use AI notetakers on interviews so that they can focus purely on their conversation with you. All decisions are made by humans - not AI. Let us know if you have any questions!

Compensation Range: £25.5K - £27K

Quick apply

Refine Your Search

technical support agent jobs in manchester, eng

Live Chat Specialist

IT Support Technician

Compliance Administrator

Customer Service Agent (Italian Speaking) - Inbound B2B

Senior Product Designer

1st line Service Desk Agent

NCSC AI Security Architect

Technology Analyst - Operations (UK Remote)

Dialler Manager

Head of Partnerships

UX Designer

AI Solutions Business Analyst

AI Engineer - (Grade "F")

Agentic Platform Architect / Systems Administrator

JUNIOR SALES ADVISOR

Paralegal – Commercial Debt Litigation

Conveyancer

Planning Agent

Site Agent

AI Software Engineer

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