Voice engineer Work, Jobs in Manchester, Eng (with Salaries)

End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
Application Integration Engineer (Voice & Platform Systems)
Custodia —Knutsford
- £45,000 a year
- Hybrid work
- Analysis skills
- APIs
- Python
- Work from home
1d
Graduate Process Engineer
GHD —Manchester
- £11,000 a year
- Engineering
- Bachelor's degree
- Mentoring
- Employee discount
- Referral programme
Mid-level Android Engineer
Pion —Manchester
- Full-time
- Remote
- Annual leave
- Employee discount
Quick apply
10d
Process Engineer
Tarmac —Buxton
- Military
- Engineering
- IT
- Employee discount
2d
Engineering Supervisor
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Change Manager
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Agile
- IT
Renewable Service Engineer
Sureserve —Manchester
- £38,000 - £41,000 a year
- Employee assistance programme
- Employee discount
Quick apply
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- Maintenance
- IT
Engineering Manager
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Principal Mechanical Design Engineer
Equans —Didsbury
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Senior UX Designer
Northrop Grumman —Salford
- £42,700 - £70,400 a year
- Travel
- Software development
- Communication skills
Lead Data Engineer
Northrop Grumman —Manchester
- £60,000 - £86,000 a year
- Hybrid work
- SQL
- AWS
- Travel
- Relocation assistance
Maintenance Manager
Heineken International B.V. —Manchester
- £60,000 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Continuous improvement
- Employee discount
Quick apply
14d
Senior DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- DevOps
- SQL
- AWS
- Relocation assistance
Lead Engineer
HILTI —Manchester
- Engineering
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Mid Software Engineer
Bauer Media Group —Manchester
- Java
- AWS
- APIs
Senior Applied Machine Learning Engineer - Catalogue Intelligence
OnBuy —Manchester
- £65,000 - £75,000 a year
- Full-time
- Remote
- SQL
- Machine learning
- Python
- Annual leave
- Employee assistance programme
Quick apply
Assistant Risk Manager
AtkinsRéalis —Manchester
- Full-time
- Hybrid work

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End User Support Engineer I

Arch Capital Group Ltd. -
Manchester

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Job details

Full-time

Qualifications

TCP
Azure
Incident management
Customer service
Windows
DHCP
Bachelor's degree
Remote access software
DNS
Mobile device management
Organisational skills
ServiceNow
IT
VMWare
TCP/IP
Citrix
Communication skills
Active Directory
Intune
Information Technology

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures.

Office attendance – 5 days per week

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff
Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services
Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution
Keep end user updated on the status of open trouble tickets and escalate more complex problems to EUS Support II engineers or other support teams
Continually update problem tickets including call notes with status and categorization changes
Responsible for the administration of the following end user support functions:
Physical and virtual desktop environments (Citrix preferred)
Telephone systems (RingCentral preferred)
Remote desktop access
Mobile end points (IOS environment)
Incident management / Understanding of SLAs
IT Equipment moves and setups within the business (Desk moves, office setups and decommissions)
Windows 11
Active Directory (Basic knowledge & Awareness)
Group Policy (Basic knowledge & Awareness)
Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment

Asset and license tracking (via CMDB)
Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools
JOB SPECIFICATIONS Knowledge & Skills:1. A good understanding of assigned technology platforms including Citrix, VMware, V-Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop.2. Excellent organizational skills. Ability to manage time well in a fast-paced environment, prioritizing incidents & tasks frequently.3. Good understanding of mobile device management technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience:Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered.5+ years of experience in End User SupportExperience in supporting VIPs and providing white glove IT services is required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

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Refine Your Search

voice engineer jobs in manchester, eng

End User Support Engineer I

Application Integration Engineer (Voice & Platform Systems)

Graduate Process Engineer

Mid-level Android Engineer

Process Engineer

Engineering Supervisor

Change Manager

Renewable Service Engineer

Product Support Engineer

Engineering Manager

Principal Mechanical Design Engineer

Senior UX Designer

Lead Data Engineer

Maintenance Manager

Senior DevOps Engineer

Lead Engineer

Customer Service Advisor

Mid Software Engineer

Senior Applied Machine Learning Engineer - Catalogue Intelligence

Assistant Risk Manager

I want to receive the latest job alerts for voice engineer in manchester, eng

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