Voice engineer Work, Jobs in Manchester (with Salaries)

End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
Geo-Environmental Consultant
AECOM —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
First Line Technical Support Engineer ( VoIP )
ProVu Communications —Huddersfield
- £25,500 - £26,000 a year
- Full-time
- IT
- Linux
- In-person
- Sick pay
Quick apply
12d
Application Integration Engineer (Voice & Platform Systems)
Custodia —Knutsford
- £45,000 a year
- Hybrid work
- Analysis skills
- APIs
- Python
- Work from home
13d
Electrical Installation Technician (Entry Level)
Yunex Traffic —Lowton
- Overtime
- No experience needed
- Communication skills
- Gym membership
Front End Developer
Bright HR Limited —Manchester
- Up to £50,000 a year
- Full-time
- Management
- APIs
- Agile
- Employee assistance programme
- Employee discount
6d
Sales Engineer
COLAS ROADS UK —Warrington
- £38,000 - £42,000 a year
- Sales
- Microsoft Office
- Construction experience
- Annual leave
- Employee discount
14d
Project Controls Specialists - All Levels
Turner & Townsend —Manchester
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
UCaaS Implementation Engineer
Gamma —Manchester
- Full-time
- Azure
- Computer networking
- Communication skills
- Annual leave
Quick apply
8d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Azure
- Military
- Salesforce
Senior Test Engineer
Health Research Authority —Manchester
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Java
- JavaScript
- AI
1d
Bid Writer
CFS Systems —St Helens
- £32,000 - £40,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
1d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Senior Software Engineer - FTC
Public Library of Science —Manchester
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Renewable Service Engineer
Sureserve —Manchester
- £38,000 - £41,000 a year
- Employee assistance programme
- Employee discount
Quick apply
Software Engineer
Gamma —Manchester
- Full-time
- Azure
- No experience needed
- AWS
- Annual leave
Quick apply
Project Controls Consultant
AECOM —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
5d
Renewable Service Engineer
Aaron Services —Manchester
- £38,000 - £41,000 a year
- Full-time
- Employee assistance programme
- Employee discount
8h
Software Engineer
Pragma —Manchester
- Azure
- No experience needed
- AWS
- Annual leave

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End User Support Engineer I

Arch Capital Group Ltd. -
Manchester

Apply Now

Job details

Full-time

Qualifications

TCP
Azure
Incident management
Customer service
Windows
DHCP
Bachelor's degree
Remote access software
DNS
Mobile device management
Organisational skills
ServiceNow
IT
VMWare
TCP/IP
Citrix
Communication skills
Active Directory
Intune
Information Technology

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

End User Support will provide comprehensive support covering deskside, mobile phones & Laptops, telephony, AV and more. The role demands excellent problem-solving skills, clear communication, and the ability to operate within established processes and procedures.

Office attendance – 5 days per week

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staff
Identify, solve, and prevent the reoccurrence of technical problems affecting the Windows desktop OS, the applications installed on them, mobile end points, and voice services
Review and investigate all IT-related problems to determine cause and most appropriate solution and provide information and explanation to end users on problem resolution
Keep end user updated on the status of open trouble tickets and escalate more complex problems to EUS Support II engineers or other support teams
Continually update problem tickets including call notes with status and categorization changes
Responsible for the administration of the following end user support functions:
Physical and virtual desktop environments (Citrix preferred)
Telephone systems (RingCentral preferred)
Remote desktop access
Mobile end points (IOS environment)
Incident management / Understanding of SLAs
IT Equipment moves and setups within the business (Desk moves, office setups and decommissions)
Windows 11
Active Directory (Basic knowledge & Awareness)
Group Policy (Basic knowledge & Awareness)
Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment

Asset and license tracking (via CMDB)
Assist with conference room meetings including supporting Microsoft Teams and similar video conferencing tools
JOB SPECIFICATIONS Knowledge & Skills:1. A good understanding of assigned technology platforms including Citrix, VMware, V-Sphere, Microsoft Windows, Active Directory/Azure, Intune, Office products, installed application software and management utilities, desktop and laptop.2. Excellent organizational skills. Ability to manage time well in a fast-paced environment, prioritizing incidents & tasks frequently.3. Good understanding of mobile device management technologies and industry accepted security policies.4. Solid interpersonal and communication skills to deal effectively with all kinds of internal customers and external vendors.5. Effective Customer service skills.6. Excellent problem solving, diagnosing and troubleshooting skills.7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience:Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered.5+ years of experience in End User SupportExperience in supporting VIPs and providing white glove IT services is required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

Apply Now

Refine Your Search

voice engineer jobs in manchester

End User Support Engineer I

Geo-Environmental Consultant

First Line Technical Support Engineer ( VoIP )

Application Integration Engineer (Voice & Platform Systems)

Electrical Installation Technician (Entry Level)

Front End Developer

Sales Engineer

Project Controls Specialists - All Levels

IT Support Engineer

UCaaS Implementation Engineer

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Senior Test Engineer

Bid Writer

Customer Service Advisor

Senior Software Engineer - FTC

Renewable Service Engineer

Software Engineer

Project Controls Consultant

Renewable Service Engineer

Software Engineer

I want to receive the latest job alerts for voice engineer in manchester

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