Tech support analyst Work, Jobs in Marlow, Bkm (with Salaries)

Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
8d
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
13h
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- IT
- Restaurant
- Communication skills
Quick apply
2d
Deskside Analyst
Hachette UK —Didcot
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
3d
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- Azure
- Scripting
- IT
- Employee discount
3d
Service Analyst
Oxford University Press —Oxford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
3d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- JavaScript
- Communication skills
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person

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tech support analyst jobs near marlow, bkm

Tech Support Analyst

5G Communications Ltd.
High Wycombe

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Job details

£18,000 - £25,000 a year

Qualifications

TCP
Microsoft Outlook
5G
LAN
Windows
VoIP
Computer networking
DNS
Telecommunication
TCP/IP

Full job description

£18,000 to £25,000 per annum

High Wycombe

5G Communications has developed and evolved, in the last 20 years to establish themselves as one of the largest growing telecommunication suppliers. 5G pride themselves on supplying leading edge technology, B2B throughout the UK and turnover in excess of £15 million. This is an excellent opportunity to join a family run business that pride themselves on Passion, Respect, Integrity, Diligence and Excellence.

The successful Technical Support Engineer will join an already strong team and play a key part in the 1st and 2nd line technical support to our customers.

5G, are offering more than just a job, if you have the right attitude, desire to learn and are passionate about your work there will be further opportunities with the company, who promote from within.

Job Role

Resolving faults, and providing temporary solutions.
Take responsibility for the fault from first contact to resolution.
Diagnose and understand customers’ faults with broadband, lines, email, wireless, VPN, routers and VOIP.
Liaise with other departments with regard to customer issues/faults.
Report new faults to suppliers.
Chasing suppliers for updates and progression of faults.
Contacting Openreach engineers regarding line faults and SFI engineers regarding Broadband Faults. This may also mean becoming involved with IT support on the customer’s end and their maintainers.
Keep up to date and aware of the technical support issues, IT policies and best practice methods.
Register/transfer domains and configure POP3 email accounts.
Configure and troubleshoot POP3 / Exchange email clients, i.e. Outlook 2003/2010 Troubleshoot VOIP issues.
You must be capable of resolving the following issues within 15 minutes:
- Register new email address for existing domain customers and update Billing;
- Basic email configuration and support (Incoming and Outgoing SMTP Setting) for Microsoft Outlook / Express;
- Router configuration and configuration checks to an intermediate level including, for example, port forwarding and specific LAN settings.
- IP Addressing (Reconfigure Router with new Routed IP’s);
- NAT and Port Forwarding /Open Ports;
- 1st Line IPPBX and PBX, Hosted PBX configurations, IP Number diverts and IP MAC’s (Moves, adds and changes).

Do you have the following skills to enable you to do the role?

General basic knowledge on analogue and digital technology.
General knowledge of Microsoft Windows.
General technical Knowledge of networking.
Basic knowledge of PBX and PDQ equipment.
General knowledge of ISDN technologies.
General technical knowledge of the internet e.g. ADSL
General basic knowledge on TCP/IP.
Basic technical knowledge of web platforms.
Good knowledge of mail platform, IMAP, SMTP, POP3
General knowledge of DNS.
Exposure to mail clients.

If you can do the above and you have previous experience, preferably in telecoms, then we would love to hear from you.

For more information please don’t hesitate to apply for the role today

Apply Now

Refine Your Search

tech support analyst jobs in marlow, bkm

Tech Support Analyst

Application Support Analyst

Technology Support Analyst

Infrastructure Support Analyst

Service Desk Analyst

Application Support Analyst

1st Line Support Analyst

Application Support Analyst

Systems Support Analyst

2nd Line Support Analyst

IT Field Technical Analyst

Junior IT Support Analyst

Deskside Analyst

Associate Monitoring Analyst

Service Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

End User Computing Analyst

System Support Analyst

Service Desk Analyst

End User Computing Analyst

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£18,000 to £25,000 per annum

High Wycombe

Job Role

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