Customer relations representative Work, Jobs in Maryport, Cma (with Salaries)

Quality Control Manager
SIS Pitches —Maryport
- Continuous improvement
- Quality control
11d

Related jobs to explore

Based on your search for customer relations representative

Customer Engagement Executive
North West Recycling —Carlisle
Seek to increase both quantity of customers and turnover value of customers. To take, close and process customer sales and orders from a range of customer types…
£28,000 - £30,000 a year
Quick apply
11d
Service Manager
Family Action —Cumberland
We aim to provide support for young carers (aged 18 and below) and parent carers (a parent or other primary caregiver who provides ongoing, substantial support…
£29,768.80 - £33,214.40 a year
Quick apply

I want to receive the latest job alerts for customer relations representative in maryport, cma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near maryport, cma

General Manager jobs in Birmingham

Facilities Manager jobs in Essex

Quality Control Manager jobs in Scotland

Project Manager jobs in Belfast

Quality Control Manager jobs in Manchester

Quality Control Manager jobs in London

Quality Control Manager

SIS Pitches
Maryport

Apply Now

Job details

11 days ago

Qualifications

Document control
EHS
Non-conformance investigation
Quality management change control procedures
Stakeholder liaison
Internal quality management system auditing
Quality control within general manufacturing industry
Compliance audits
Internal department liaison
ISO 9001
Continuous improvement
Continuous improvement cycles oversight
Quality control
Physical stocktaking
Stocktaking
Quality management system (QMS) implementation
Instrumentation calibration
Internal quality assurance
Corporate regulatory compliance oversight

Full job description

JOB DESCRIPTION

Group Company:

SIS Manufacturing Limited

Job Title:

Quality Control Manager

Reporting to:

Head of Operations

Location:

Maryport , Cumbria

MAIN OBJECTIVES

To monitor and measure the quality standards of finished goods to ensure that all artificial turf products that leave the Factory are fit for purpose, in compliance with the production specification and is representative of the Company's commitment to the highest quality standards in the sports surface and artificial turf market.

To assist in the development, implementation, review and continual improvement of quality standards and quality management systems.

To assist in the daily running of Operations and provide support cover in the absence of the Head of Operations.

To oversee the management of the ISO 9001 certification system.

To manage and co-ordinate the control documentation, audit and certification processes relating to ISO/certified business management systems

RESPONLIBILITIES/ ACCOUNTABILITIES/ TASKS

Quality Control

To be aware of all current product specifications, production methods, testing methods and testing criteria in relation to the production of artificial turf and in particular the carpet latex backing process.

To inspect, test, monitor and measure raw materials used in the manufacturing process, including, but not necessarily limited to:
- Latex viscosity & coverage, including solids content, pH, etc.
- Polyurethane raw materials.
- Yarn specification & quality
- Backing specification & quality including decitex & colour

To inspect, test, monitor and measure internal production processes, materials and turf products before, during and after production including, but not necessarily limited to:
- Perforations
- Pile height
- Stitch length
- Tuft anchorage
- Oven temperatures
- Weight Checks
- Moisture content
- Visual defects streaks, loops, long ends, latex on face, shrinkage

To ensure that finished goods which have passed all quality control are removed from process for onward distribution.

To ensure that finished goods which fail testing or are rejected, are appropriately and clearly labelled and removed to a clearly marked quarantined area.

To report and discuss inspection and test data with Technical Personnel, the Management Team and Supervisors as appropriate, including feeding back information relating to quality issues to key stakeholders.

To maintain accurate written and digital records on measurement data, completing all QC paperwork as required, in a timely manner. All records to be centrally available to key stakeholders.

To report faults effectively and immediately; and recommend adjustments or changes where relevant. To implement changes if authorized to do so and ensure any changes are documented in the controlled management system. To implement agreed corrective actions.

To be responsible for, and liaise with the Maintenance team regarding, the maintenance, servicing and calibration of any test and monitoring equipment; and any process equipment which has a direct impact on quality control e.g. ovens.

To assist in the investigation of quality customer complaints and quality incidents as required; including management and maintenance of all non-conformances.

To hold regular Quality Control meetings with the Management Team.

Attend weekly Production & Manufacturing Meetings.

Oversee and if necessary, complete stocktakes.

Quality & Health & Safety Systems Administration

To assist with the arrangement of plant insurance inspections and maintaining statutory inspection records, including insurance inspections.

To work with management teams and employees to ensure Health and Safety standards are met and adhered to.

Ensuring Health and Safety mandatory requirements and processes are completed.

To oversee and participate in the management of the business systems management certifications, including but not limited to ISO 9001 and FIFA.This shall include the annual management review process, internal audits and legislative reviews.

To ensure compliance with controlled procedures and that project files conform to procedures and systems controls.

To co-ordinate and administer collation of data and project documentation for project files in compliance with certifications systems; ensuring that all project files are accounted for each project undertaken.

To liaise with staff regarding ISO requirements.

To prepare files for third party audit and verification and to assist auditors where required.

To update ISO environmental and health & safety registers on an annual basis.

To undertake internal ISO audits.

To provide reports for management meetings.

General

To assist in the daily operations of the manufacturing plant.

To cover for the Head of Operations when required.

To provide cover when required to ensure that no operational process is run in the absence of at least one senior operative.

KEY INTERFACES:

External Interfaces

Quality auditors & certification bodies
Regulatory Authorities
Test equipment suppliers
Suppliers (where required)

Internal Interfaces

Chief Operating Officer
Managing Director
Process Operatives
Backing Plant Operatives and Supervisors

HEALTH & SAFETY:

To comply with all company health, safety and environmental management policies, works procedures and instructions to ensure a safe and healthy workplace.

To wear all personal protective equipment as directed.

COMPLIANCE & SOCIAL RESPONSIBILITY:

To comply with all company policies and procedures as apply to your role and/or your employment generally, ensuring that you represent the Company to the highest business and ethical standards.

To contribute towards the continual improvement of the business in terms of the corporate objectives and good governance of the SIS Group.

Apply Now

Refine Your Search

customer relations representative jobs in maryport, cma

Quality Control Manager

Related jobs to explore

I want to receive the latest job alerts for customer relations representative in maryport, cma

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected