Policy advisor Work, Jobs in Melsonby, Nyk (with Salaries)

Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
People Advisor
The Danesmoor Group —Newton Aycliffe
- Full-time
- Management
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
6h
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Seasonal Sales Advisor - Durham
Whittard of Chelsea —Durham
- £11.78 - £12.71 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount
Occupational Health Advisor
KP Snacks —Billingham
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
0.5 Occupational Health Advisor
New College Durham —Durham
- £49,377 - £50,783 a year
- Part-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
6d
Fitness Advisor
3d Leisure Catterick —Catterick Garrison
- £12.71 an hour
- Part-time
- Anatomy knowledge
- First Aid Certification
- In-person
Quick apply
8d
Environmental Advisor
Power T&D —Darlington
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Life insurance
Quick apply
HSE Manager
Smurfit Westrock —West Auckland
- Full-time
- IT
- Leadership
- Communication skills
- Employee assistance programme
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Middlesbrough
- Weekend availability
- Oracle
- Salesforce
- English
Finance Benefit and Debt Advisor
Employment —Northallerton
- Up to £30,000 a year
- Full-time
- Travel
- Negotiation
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
10d
HR Advisor (3 month FTC)
Lionweld Kennedy Group —Middlesbrough
- Part-time
- Human resources
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
Health and Safety Advisor
ACCENT housing —Stockton-on-Tees
- £40,316 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
8d
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
HR Advisor (3 month FTC)
Lionweld Kennedy —Middlesbrough
- Full-time
- Human resources
- Communication skills
- Time management
- Free parking
- Employee assistance programme
20h
Technical Service Advisor
MAN Truck & Bus UK —Stockton-on-Tees
- £33,000 a year
- Full-time
- Customer service
- Administrative experience
- IT
5d
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
4d
Customer Sales Advisor
Halfords —Middlesbrough
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Senior Information Security Consultant
Waterstons —Durham
- £50,000 - £64,000 a year
- Hybrid work
- Business development
- IT
- Communication skills
- Employee assistance programme
- Sick pay

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Customer experience advisor

believe housing -
Bishop Auckland

Apply Now

Job details

£27,073 - £28,426 a year

Benefits

Annual leave
Company pension

Full job description

closing date: Sunday 2 August 2026 salary: £27,073 – £28,426 pro rata per annum location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for a part time Customer Experience Advisor to join the believe housing team (22.2 hrs per week).

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience
accurately complete all administration work in a timely manner and in accordance with policies and procedures
validate customer information and update appropriate I.T. systems and records as required in a timely manner
achieve personal KPI’s and effectively contribute to achievement of all team targets
be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service
contribute to the induction and training of new team members.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 pro rata per annum and:

Up to 33 days annual leave pro rata, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

If you wish to find out more about this opportunity contact Gary Lormor Customer Experience Manager at [email protected].

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

Closing date for applications is 11.59pm on Sunday, 2 August 2026
All applicants must go through our website.
Interviews to be confirmed

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

policy advisor jobs in melsonby, nyk

Customer experience advisor

People Advisor

Service Advisor (Customer Service)

Seasonal Sales Advisor - Durham

Occupational Health Advisor

0.5 Occupational Health Advisor

Fitness Advisor

Environmental Advisor

HSE Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

Finance Benefit and Debt Advisor

Service Advisor - Toyota

HR Advisor (3 month FTC)

Health and Safety Advisor

Power Platform Solutions Architect

HR Advisor (3 month FTC)

Technical Service Advisor

Retail Sales Advisor - Stockton

Customer Sales Advisor

Senior Information Security Consultant

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We’re on the lookout for a part time Customer Experience Advisor to join the believe housing team (22.2 hrs per week).

About the role

What’s on offer?

Apply now

interested?

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