Mobility specialist Work, Jobs in Meopham, Ken (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
14d
Mobility Specialist
Allied Vehicles —London
- £0.01 a year
- Monday to Friday
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £280,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
5d
Training & Development Specialist
Siemens —London
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
Senior KYC/Enhanced Due Diligence (Global), Specialist
Northern Trust Corp. —London
- Full-time
- Business
- Communication skills
Retail Excellence Program Manager
Watchfinder —West Malling
- Full-time
- Microsoft Powerpoint
- Training & development
- Communication skills
Excavation & Reinstatement Operatives
Equans —Sittingbourne
- Nights as needed
- Driving
- Construction experience
- Employee discount
People Services Specialist
Everest Group, Ltd. —London
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
Traffic Management Operative
Equans —Sittingbourne
- Full-time
- Maintenance
- Employee discount
Immigration Manager
Synapri —London
- £400 a day
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Event Specialist
Candex —London
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Quality control
Transfer of Work
Scalian —London
- Hybrid work
- Spanish
- Engineering
- Data analysis skills
Quick apply
Technology Support Specialist
Latham & Watkins LLP —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
People Operations Specialist
KAYAK —London
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Solutions Manager
Equans —London
- Full-time
- Engineering
- Master's degree
- Presentation skills
- Annual leave
- Employee assistance programme
Kearney Product Marketing Specialist - Product Excellence & Renewal Laboratory
Kearney —London
- Full-time
- Marketing
- Bachelor's degree
- Travel
Support Worker - No Weekends!
Young Epilepsy —Lingfield
- £12.71 - £13.65 an hour
- Full-time
- Free parking
- Employee discount
Quick apply
IPS Employment Specialist
Shaw Trust —Royal Tunbridge Wells
- £29,566 - £33,070 a year
- Annual leave
- Employee assistance programme
5d
Online Community Coordinator
Scope —London
- £26,225 a year
- Weekend availability
- Hybrid work
- Recruiting
- Work from home
- Employee discount
6d
Senior Mobility Specialist - Germany Immigration Lawyer
Remote —London
- Remote
- English
- Mentoring
- AI
- Relocation assistance
- Annual leave
8d

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Royal Tunbridge Wells

Quick apply

Job details

Full-time
14 days ago

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in meopham, ken

Mobility Support Specialist

Mobility Specialist

Customer Support Specialist (UK-Slick)

Training & Development Specialist

Senior KYC/Enhanced Due Diligence (Global), Specialist

Retail Excellence Program Manager

Excavation & Reinstatement Operatives

People Services Specialist

Traffic Management Operative

Immigration Manager

Event Specialist

Transfer of Work

Technology Support Specialist

People Operations Specialist

Senior Solutions Manager

Kearney Product Marketing Specialist - Product Excellence & Renewal Laboratory

Support Worker - No Weekends!

IPS Employment Specialist

Online Community Coordinator

Senior Mobility Specialist - Germany Immigration Lawyer

I want to receive the latest job alerts for mobility specialist in meopham, ken

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