Learning and development program manager Work, Jobs in Merton, Gtl (with Salaries)

Witness and Victim Engagement Support Programme Manager
Police Federation of England and Wales —Leatherhead
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Senior Makerspace Manager
Cresconova Labs —Chelsea
- £35,000.00 - £47,517.67 a year
- Full-time
- Engineering
- Master's degree
- Working with children
Quick apply
Program Manager , Learning & Development
Rakuten Global —London
- Full-time
- Project management
- Organisational skills
- Leadership
Learning & Development Manager
COMO Metropolitan London —London
- Up to £49,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
Learning and Development Manager
Tikehau Capital —London
- Full-time
- Analysis skills
- Project management
- Organisational skills
Sessional Lecturer
Hammersmith & Fulham Council —Hammersmith
- £29.64 - £36.03 an hour
- Weekend availability
- Spanish
- Management
- Psychology
Global L&D Operations Senior Manager
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SharePoint
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
5d
Senior Learning and Development Partner
Workiva —London
- Full-time
- Management
- Bachelor's degree
- No degree
Global BST Learning and Development Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
Clinical Document Management Learning Manager
Novartis —London
- £49,140 - £91,260 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Contracts
Program Manager , Learning & Development
Rakuten —London
- Full-time
- Project management
- Organisational skills
- Leadership
Senior Program Manager_ Large Transformation
Infosys —London
- PMP
- Master's degree
- Analysis skills
Transformation Manager - BCG Vantage
Boston Consulting Group —London
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Care Home Quality Improvement Manager
Excelcare Holdings —Bromley
- Up to £66,462 a year
- Full-time
- Hospital
- Care experience
- Travel
- Free parking
- Employee discount
Quick apply
14d
Sr. Program Manager, Strategic Accounts UK
Penguin Solutions —Staines-upon-Thames
- £56,000 - £70,000 a year
- Remote
- Computer Science
- PMP
- Engineering
8d
Program Manager
ALTEN —London
- Full-time
- Remote
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Learning Program Manager
Fractal Analytics —London
- Full-time
- Hybrid work
- Project management
- Travel
- Financial services
5h
Sr Product Mgr II - Product Portfolio Research and Development
RELX —London
- £70,900 - £118,100 a year
- Full-time
- Analysis skills
- Product management
- AI
- Employee assistance programme
- Employee discount
Employee Experience & Engagement (Learning & Development) Manager
Millennium Management —London
- Administrative experience
- Bachelor's degree
- Human resources

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learning and development program manager jobs near merton, gtl

Witness and Victim Engagement Support Programme Manager

Police Federation of England and Wales -
Leatherhead

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Benefits

Free parking
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
On-site parking

Qualifications

Microsoft Office
Communication skills

Full job description

Description

The Witness and Victim Engagement Support Programme Manager (WAVES) will act as the central point of contact for the programme, providing oversight and coordination to ensure consistent and effective delivery of the programme across PFEW’s 43 branches. They will be responsible for ensuring that PFEW complies with the WAVES policy and the effective implementation of this throughout the branch network.

This role is responsible for launching the WAVES, embedding the policy framework, and maintaining programme governance. The post holder will oversee the system of case referrals, ensure arrangements exist for the secure handling of sensitive information, and monitor outcomes to guarantee fairness, trust, and confidentiality. They will play a key role in programme development, incorporating member and representative feedback to ensure WAVES remains responsive, effective, and up to date.

Key Responsibilities

Lead the launch and implementation of the WAVES across all branches ensuring the policy framework is followed.
Work alongside the Learning and development team to oversee the roll-out of training to representatives and case handlers (training is delivered by Learning and Development team) to ensure adequate trained representatives at each branch.
Maintain programme policies and procedures, ensuring alignment with regulatory changes and good practice.
In exceptional cases only, be the escalation point for branches and members to resolve casework allocation decisions to ensure the confidence of the member in support and representation arrangements is maintained.
Monitor and review casework across branches to ensure fairness, consistency, and effective support.
Track case volumes and distribution, escalating risks relating to capacity or workload.
Produce regular reports on caseload trends, programme activity, performance outcomes and recommendations for improvements.
Promote continuous improvement and share good practice across branches.
Build programme capacity to meet increased demand, where required.
Uphold PFEW’s ethical wall, safeguarding impartiality and preventing conflicts of interest.
Ensure compliance with confidentiality, data protection, and safeguarding requirements at all times.
Foster trust with members through professional, empathetic, and impartial case handling.
Build and manage relationships with Branch Secretaries.
Manage the centralised victim and witness reporting function.
Provide a centre of expertise to branches on the operation of the policy and appropriate advice and support arrangements for victims and witnesses.
When and if required, identify, recruit and manage additional resource for the WAVES central team ensuring an efficient and effective department.

Skills, Knowledge and Expertise

Experience in casework management, programme coordination, or oversight in sensitive/confidential environments.
Demonstrated ability to handle highly confidential information with integrity and discretion.
Strong organisational, attention to detail, problem solving skills, with experience coordinating workload across multiple teams or locations.
Excellent interpersonal and communication skills, with the ability to build trust and influence stakeholders.
Proven ability to work within professional boundaries and uphold ethical requirements.
High level of accuracy and attention to detail in record-keeping and reporting. Expereince of working with and analysing sets of data.
Proficiency in case management systems and Microsoft Office applications.
Experience of working with victims, witnesses, or vulnerable individuals.
Knowledge of trauma-informed approaches would be an advantage.
Familiarity with criminal justice system, policing environments, membership organisations, or trade unions would be an advantage.
Experience of launching large-scale programmes or initiatives in comparable organisations would be an advantage.

Please note that these duties and responsibilities are not exhaustive and may be changed

from time to time in line with the reasonable requirements of the Police Federation and as
directed by the line manager, on behalf of the CEO/Director.

Benefits

We offer multiple benefits to our HQ employees including: working flexibly, hybrid working, competitive salary, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

About Police Federation of England and Wales

The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.

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Refine Your Search

learning and development program manager jobs in merton, gtl

Witness and Victim Engagement Support Programme Manager

Senior Makerspace Manager

Program Manager , Learning & Development

Learning & Development Manager

Learning and Development Manager

Sessional Lecturer

Global L&D Operations Senior Manager

People Enablement Specialist

Senior Learning and Development Partner

Global BST Learning and Development Specialist

Clinical Document Management Learning Manager

Program Manager , Learning & Development

Senior Program Manager_ Large Transformation

Transformation Manager - BCG Vantage

Care Home Quality Improvement Manager

Sr. Program Manager, Strategic Accounts UK

Program Manager

Learning Program Manager

Sr Product Mgr II - Product Portfolio Research and Development

Employee Experience & Engagement (Learning & Development) Manager

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