Sales Assistant
Location: Middlesbrough, TS1
Job Type: Full-time, Permanent
About Us
We are a well-established customer acquisition and brand marketing firm based in the heart of Middlesbrough. Due to recent expansion and increased client demand, we are currently seeking enthusiastic and driven Sales Assistants to join our growing team.
We pride ourselves on offering a supportive workspace, a vibrant team culture, and a fully structured training programme designed to help you succeed from day one.
Position Overview
As a Sales Assistant, you will be the face of our clients' brands, delivering exceptional customer service and driving brand awareness. This is an entry-level position where you will work in a fast-paced, face-to-face environment, engaging directly with members of the public to handle enquiries and secure new customers.
This role is highly suited to individuals looking to transition from retail, hospitality, or bar work into a professional sales and customer service career with clear internal progression routes.
Key Responsibilities
- Customer Engagement: Act as the first point of contact for prospective customers, delivering high-quality service and professionally representing major brands.
- Sales & Promotion: Present product features, benefits, and pricing structures clearly to customers to meet daily and weekly performance targets.
- Query Resolution: Address customer enquiries confidently, providing accurate information and resolving problems with a helpful, friendly approach.
- Campaign Support: Assist with localized face-to-face customer acquisition, promotional events, and brand awareness campaigns.
- Skill Development: Attend daily team briefings, product workshops, and ongoing communication skills training provided by senior mentors.
Candidate Requirements
- Communication: Excellent interpersonal skills with the ability to build immediate rapport with diverse groups of people.
- Mindset: A positive, resilient attitude with a strong determination to learn and achieve targets.
- Reliability: Punctual, dependable, and comfortable working within a high-energy team environment.
- Experience: No prior sales experience is required. We welcome applicants with a background in Retail, Hospitality, Customer Service, Bar Work, or Call Centres, as full training is provided.
Benefits and Rewards
- Comprehensive Training: Fully structured induction process and continuous 1-on-1 coaching.
- Career Progression: A 100% internal promotion policy, giving you clear pathways into Team Leader and Operational Management roles.
- Financial Incentives: A competitive base pay structure supplemented by regular performance bonuses and rewards.
- Company Culture: A highly collaborative and social environment with regular team-building events.
- Travel Opportunities: Incentives for top-performing team members to attend regional and national industry networking events.
How to Apply
If you are ready to kickstart your career in sales and customer service, please click Apply Now to submit your updated CV. Our Middlesbrough recruitment team will review all applications within 48 hours.
Job Type: Full-time
Pay: £28,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Work Location: In person
