Complaints manager Work, Jobs in Milton Keynes, Bkm (with Salaries)

Team Manager
Milton-Keynes-Council —Milton Keynes
- £55,224 - £60,688 a year
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
1d
Deputy Manager
Aspire Childrens Care —Milton Keynes
- From £40,000 a year
- Full-time
- Childcare
- Management
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
General Manager
The Wheatsheaf —Milton Keynes
- £38,000 - £45,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Banking
Customer Service & Aftercare Manager
KRD Catering Equipment —Northampton
- £40,000 - £45,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
Quick apply
10h
Operational Support Officer
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
1d
Department Manager - Till and Customer Service
Frosts Garden Centre Ltd —Milton Keynes
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
Quick apply
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Trainee European Import Operator
Simarco —Bedford
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Branch Manager - Milton Keynes
SIXT UK —Milton Keynes
- Team management
- Recruiting
- Organisational skills
- Free parking
- Paid training
Quick apply
Operational Support Grade - HMP Woodhill (Prison Support Role)
Ministry of Justice —Milton Keynes
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Registered Manager of 16-17 Supported Accommodation
YMCA South Midlands —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
General Manager
Hide & Seek Café Bar —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Inventory control
- Continuous improvement
- Store discount
- Employee discount
Quick apply
Customer Success Agent
Lanas Healthcare Technology Ltd —Milton Keynes
- Monday to Friday
- Continuous improvement
- Typing
- Communication skills
- Annual leave
- Work from home
Quick apply
3d
General Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quick apply
Security/Cleaning Account Manager
BidvestNoonan —Northampton
- £47,000 a year
- Full-time
- Communication skills
Quick apply
Senior Administration Officer - Pre-Release Team (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Security Duty Manager - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
- £45,059 a year
- Weekend availability
- First Aid Certification
- Travel
- Training & development
10d
Secure Spaces Operations Manager
FCDO Services —Milton Keynes
- £59,955 - £62,634 a year
- Full-time
- Presentation skills
- Training & development
- Leadership
14d
Woodhill Learning Centre Manager
Ministry of Justice —Milton Keynes
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
9d

I want to receive the latest job alerts for complaints manager in milton keynes, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

complaints manager jobs near milton keynes, bkm

Team Manager

Milton-Keynes-Council -
Milton Keynes

Apply Now

Job details

£55,224 - £60,688 a year
1 day ago

Benefits

Annual leave
Company pension
Employee discount
Car scheme

Qualifications

Complaint handling
Continuous improvement
Partnership building
Team motivation leadership
Communication skills

Full job description

Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

Job Introduction

We’re recruiting a Team Manager to join our Adult Social Care service.

At Milton Keynes City Council, we’re dedicated to making a difference for local people every day. We work together as one council, putting residents at the heart of everything we do and supporting some of the most vulnerable members of our community. Our values are simple: we are Dedicated, Respectful and Collaborative.

As Team Manager, you’ll provide leadership to a team of health and social care professionals, ensuring high quality services are delivered to adults across Milton Keynes. You’ll help shape service improvements, support colleagues to perform at their best and ensure we continue to meet local and national expectations for adult social care.

This is a rewarding leadership role for an experienced professional who is ready to influence service delivery, drive improvement and make a positive difference to the lives of others.

We’re happy to offer an informal conversation or a chance to meet us before you apply. To arrange this, please contact Osei Fofie via [email protected] to arrange.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 29th September 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Hear directly from our social workers - Social Workers' testimonials

Discover careers in Adult Social Care at Milton Keynes City Council - Social Work Careers in Adult Services

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

Lead and develop a team of health and social care professionals to deliver high quality services for adults across Milton Keynes.
Provide visible leadership, direction and support to colleagues, partner agencies and stakeholders.
Manage team performance through supervision, appraisal, coaching and the effective application of policies and procedures.
Monitor and manage budgets, ensuring resources are used effectively and financial targets are achieved.
Drive continuous improvement by meeting national and local performance targets and identifying opportunities to enhance services.
Investigate complaints and complex issues, ensuring timely resolutions and positive outcomes for residents.

Ideal Candidate

A professionally qualified Social Worker, Nurse, Occupational Therapist or equivalent relevant professional qualification, together with a management qualification or equivalent experience.
Evidence of ongoing professional development and a commitment to maintaining up-to-date knowledge and best practice.
An experienced leader who can motivate, support and develop colleagues while creating a positive and inclusive team culture.
A proven track record of delivering high quality services within a complex frontline environment and achieving positive outcomes.
The ability to build strong relationships with residents, colleagues and partner organisations while balancing competing priorities and expectations.
Confidence in making decisions, managing challenging situations and responding calmly to crisis situations when required.
Strong communication skills with the ability to explain complex information clearly and use plain English in both written and verbal communication.

Safer Recruitment

Safer Recruitment applies to this role. This means that, before any appointment is confirmed, we’ll carry out a range of pre-employment checks to help ensure the safety and wellbeing of children, young people and vulnerable adults. These checks may include identity verification, where candidates will be required to provide original identification documents, including a full birth certificate, employment history and reference checks, qualification checks and an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). check where required.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.

We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

Apply Now

Refine Your Search

complaints manager jobs in milton keynes, bkm

Team Manager

Deputy Manager

General Manager

Complaints Handler

Customer Service & Aftercare Manager

Operational Support Officer

Department Manager - Till and Customer Service

Team Leader

Trainee European Import Operator

Senior Branch Manager - Milton Keynes

Operational Support Grade - HMP Woodhill (Prison Support Role)

Registered Manager of 16-17 Supported Accommodation

General Manager

Customer Success Agent

General Manager - New Club Opening

Security/Cleaning Account Manager

Senior Administration Officer - Pre-Release Team (South Central)

Security Duty Manager - Midsummer Place, Milton Keynes

Secure Spaces Operations Manager

Woodhill Learning Centre Manager

I want to receive the latest job alerts for complaints manager in milton keynes, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected