Client relations manager Work, Jobs in Mirfield, Wyk (with Salaries)

Presentations Operations Manager
Williams Lea —Leeds
- £43,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
- Referral programme
4d
HR & Recruitment Coordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
8d
Deputy Head of Facilities
Calderdale and Huddersfield Solutions Ltd —Huddersfield
- £56,698 a year
- Full-time
- Conflict management
1d
Client Relations Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Business development
- Communication skills
Quick apply
Sales Negotiator
Manning Stainton —Pudsey
- £23,500 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
9d
Weekend Sales Negotiator
Manning Stainton —Leeds
- £6,545 - £10,000 a year
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Client Service Manager - Pension Administration
Aon Corporation —Sheffield
- Continuous improvement
- Contracts
- Training & development
9d
Lettings Negotiator
Manning Stainton —Leeds
- £23,500 - £27,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Senior/Employee Relations Manager
Shoosmiths —Leeds
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
8d
HR Operations Assistant/Advisor
AHR Architects Ltd —Huddersfield
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Contracts
Quick apply
8d
Investigator (Student Misconduct)
University of Sheffield —Sheffield
- £48,822 - £65,509 a year
- Part-time
- Hybrid work
- Computer literacy
- Organisational skills
- Typing
- Annual leave
- Employee discount
11d
Broker Relationship Manager
D. M. Keith —Leeds
- £40,000 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Service Delivery Manager
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Full-time
- Management
- Experience working with individuals with disabilities
- Rehabilitation centre
Senior Commissioning Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Temporary
- Analysis skills
- Human resources
- Organisational skills
- Annual leave
2d
Sales Negotiator
Ryder & Dutton —Glossop
- Up to £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Senior Strategic Marketing Manager – Private Client, Business Services & International
Irwin Mitchell —Sheffield
- Leadership
22h
Business Development Manager, Yorkshire
Puma Capital Group —Leeds
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Sales
Senior Content Strategy Manager
Irwin Mitchell —Sheffield
- Social media management
- Team management
- Leadership
Office Manager/EA
Begbies Traynor Group —Sheffield
- Full-time
- Microsoft Outlook
- Research
- Databases
- Annual leave
Portfolio Manager – Equity & Partnership
Public Sector Resourcing —Leeds
- £51,073 - £59,570 a year
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
11d

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client relations manager jobs near mirfield, wyk

Presentations Operations Manager

Williams Lea -
Leeds

Apply Now

Job details

Full-time
£43,000 a year
4 days ago

Benefits

Private dental insurance
Tech scheme
Discounted gym membership
Private medical insurance
Referral programme

Qualifications

Succession planning
Customer relationship building
Operations management
Stakeholder collaboration
Client engagement
Financial reporting
Stakeholder liaison
Coaching
Employee relations
Microsoft Office Suite
Cost control
Client relationship development
Microsoft Office
Performance management
Quality assurance
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Client services
Recruiting
Customer support
Professional development mentoring
Training & development
Leadership
Communication skills
Operations leadership experience
Stakeholder management

Full job description

Presentations Operations Manager
Salary: £43,000 per annum, plus company benefits

Location: Leeds, LS10 1AB
Contract: Permanent, full time

Hours: 37.5 hours per week
Shifts: Mon-Fri. Flexibility to work day, evening, and overnight shifts is required.

Break: 30 mins
Work model: Full time onsite

Williams Lea seeks a Presentations Operations Manager to join our team!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

As Presentations Operations Manager, you will lead the Leeds Presentations team, ensuring the delivery of exceptional customer service, high-quality presentation support, and outstanding operational performance for our main account.

You will be responsible for service delivery, people leadership, financial performance, and continuous improvement, ensuring contractual SLAs, KPIs, and business objectives are achieved. Working closely with clients, stakeholders, and colleagues across Leeds and London, you'll drive team performance, develop talent, optimise resources, and identify opportunities to enhance efficiency and customer experience.

This is a hands-on leadership role requiring a creative individual with strong operational management skills, commercial awareness, and a passion for delivering service excellence.

Key Responsibilities

Service Delivery & Operations

Lead the day-to-day operation of the Leeds Presentations team.
Ensure delivery of a high-quality, accurate, and client-focused service.
Monitor workflow, capacity, and utilisation to achieve SLA, KPI, and budget targets.
Drive continuous improvement in processes, productivity, and customer experience.
Resolve operational issues and mitigate risks to maintain service excellence.
Maintain and review operational procedures, quality standards, and compliance requirements.
Collaborate with London-based teams to ensure consistency in service delivery, quality, and resource management.

People Leadership

Lead, coach, and develop Team Leaders and Presentation Operators.
Conduct performance reviews, regular 1:1s, and development planning.
Support recruitment, onboarding, succession planning, and talent development.
Manage attendance, absence, performance, and employee relations matters in line with company policies.
Foster a collaborative, inclusive, and high-performing team culture.
Ensure key communications are effectively shared across the team.

Client & Stakeholder Management

Build and maintain strong relationships with clients and internal stakeholders.
Act as a key point of contact for service feedback, escalations, and improvement opportunities.
Monitor client satisfaction and identify opportunities to enhance service delivery.
Ensure a professional, consultative approach in all client interactions.

Financial & Commercial Management

Support budget management and cost control initiatives.
Monitor operational performance, overtime, and resource utilisation.
Analyse performance data and provide operational and financial reporting.
Identify risks and opportunities to support business growth and contractual performance.

Key Competencies and Skills

Experience with the Microsoft Office Suite.
Experience with Adobe Creative Suite or presentation design services.
Proven experience leading operational teams within a service-driven environment.
Strong people management, coaching, and performance management skills.
A customer focused mindset with a commitment to service excellence.
Excellent communication and stakeholder management skills.
Strong problem-solving, planning, and organisational abilities.
Experience using data and metrics to drive performance improvements.
Ability to work effectively under pressure and manage multiple priorities.
Experience working within a corporate or professional services environment.
Familiarity with situational leadership principles.

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays (pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

View our Privacy Notice https://www.williamslea.com/privacy-statement

Apply Now

Refine Your Search

client relations manager jobs in mirfield, wyk

Presentations Operations Manager

HR & Recruitment Coordinator

Deputy Head of Facilities

Client Relations Manager

Sales Negotiator

Weekend Sales Negotiator

Client Service Manager - Pension Administration

Lettings Negotiator

Senior/Employee Relations Manager

HR Operations Assistant/Advisor

Investigator (Student Misconduct)

Broker Relationship Manager

Service Delivery Manager

Senior Commissioning Officer

Sales Negotiator

Senior Strategic Marketing Manager – Private Client, Business Services & International

Business Development Manager, Yorkshire

Senior Content Strategy Manager

Office Manager/EA

Portfolio Manager – Equity & Partnership

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