Maintenance associate Work, Jobs in Mirfield, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Multiskilled Associate/FLT Driver
Newcold Ltd —Wakefield
- £29,483 a year
- Full-time
- Warehouse experience
- Communication skills
- Free parking
Quick apply
23h
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Sheffield
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
Sales Associate
NEXT —Sheffield
- Part-time
- Sales
- Merchandising
- IT
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Flexible schedule
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
11d
Associate Director - FM Operational Readiness
Turner & Townsend —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Docucare Associate
Xerox —Sheffield
- Full-time
- Driving
- IT
- Leadership
13h
Service Technician
Crane Payment Innovations —Sheffield
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
8d
Service Technician
Crane NXT —Sheffield
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
8d
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Digital Content and Merchandising Executive
SharkNinja —Leeds
- Salesforce
- Employee stock purchase plan
- Annual leave
Inventory Control & Quality Assurance Operations Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Data analysis skills
- Supervising experience
- Bachelor's degree
8d
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Project management
Associate Client Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
Director, Operations Training & Workforce Development
Metropolitan Council —Heywood
- £134,971.20 - £219,128.00 a year
- Weekend availability
- Master's degree
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
4d
Part Time Sales Associate, Tommy Hilfiger - Meadowhall
Tommy Hilfiger —Sheffield
- Part-time
- Hospitality
- Communication skills
6d
Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Leeds
- Overtime
- Military
- English
- Driving
- Flexible schedule
ICQA Area Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Data analysis skills
- SQL
- Bachelor's degree
1d
09 Senior Associate - SE - Field Service
Nilfisk Ltd —Bradford
- No weekends
- Annual leave
- Employee discount
Quick apply
17h

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

maintenance associate jobs in mirfield, wyk

Service Desk Analyst - Tier I

Multiskilled Associate/FLT Driver

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Sales Associate

Reliability Maintenance Engineering Technician

Leasing Associate

Associate Director - FM Operational Readiness

Docucare Associate

Service Technician

Service Technician

TAP Driver Trainer, E2E Field Learning Excellence

Digital Content and Merchandising Executive

Inventory Control & Quality Assurance Operations Manager

Process Safety Senior Consultant (Associate)

Associate Client Advocate

Director, Operations Training & Workforce Development

Part Time Sales Associate, Tommy Hilfiger - Meadowhall

Military TAP Driver Trainer (Haydock, Redditch, Leeds or Coalville), E2E Field Learning Excellence

ICQA Area Manager

09 Senior Associate - SE - Field Service

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