Technical support engineer Work, Jobs in Mold, Fln (with Salaries)

Field Trainee Technical Support Engineer for GPS machine control
Sealand Survey Centre —Deeside
- £28,000 - £32,000 a year
- Full-time
- In-person
Quick apply
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- £28,598 a year
- Full-time
- Hybrid work
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- Travel
- SharePoint
- Annual leave
- Employee assistance programme
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Field Trainee Technical Support Engineer for GPS machine control

Sealand Survey Centre
Deeside

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
2 days ago

Benefits

On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Driving Licence
Firmware
Remote access software
Customer renewal management
TeamViewer
Customer support
Help desk

Full job description

Trainee Machine Control Support

The aim is to learn and provide support on GPS equipment used on Excavators, Dozers, Graders and a variety of construction equipment.

Machine Control is cutting-edge technology that precisely measures machinery using satellites in orbit over 12,500 miles away. We use a 3D model containing design data and compare the machine position in real-time, so the operator knows where to dig and at what depth. Simple in principle but this technology is shaping an industry by providing greater productivity and safety onsite.

Responsibilities/Duties

Be first line of support for customers experiencing technical issues – resolving them efficiently over the phone, using TeamViewer or by visiting site
Support Sealand staff by being technical point of contact
Assist with preparation of equipment for site – Gathering items, configuring equipment, testing and validating, updating firmware/software, labelling and cleaning
Provide training to end-users including machine operators, supervisors, site agents and senior leadership team
Proactively manage customer software subscriptions, contacting the end-user directly to provide service reminders and secure renewals
Tend to internal administrative tasks such as invoicing for site call-outs

Role Requirements

A successful candidate MUST:

Work both as a team player and individually using initiative
Be honest and respectful, working to a very high standard
Be comfortable in a high-pressure environment
Have good organisation skills
Be able to work away from home
Have a UK driving licence with no more than 6 points
Have confidence working with new people in new environments each day

A positive attitude and ability to learn is more valuable to us than experience.

Our experienced team are prepared to work with the right candidate and help develop their skills. You will be required to take regular drug tests to attend the sites.

Full training will be provided.

Salary will depend on your experience. Quarterly progress reviews will be carried out.

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

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technical support engineer jobs in mold, fln

Field Trainee Technical Support Engineer for GPS machine control

Technology Support Engineer - Brio Leisure

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