Customer service planning coordinator Work, Jobs in Mole Valley, Sry (with Salaries)

Ecommerce Customer Service Executive - Ecommerce Bakery
Rachael's Kitchen —Worthing
- £26,500 - £29,000 a year
- Part-time
- Customer service
- Computer literacy
- English
- Employee discount
Quick apply
6d
Operational Change Coordinator
TIMES24 UK —Gatwick Airport
- £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Operations Coordinator
Invincible Drain Care Ltd —Sunbury
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
Quick apply
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
9d
Planner
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Employee discount
Quick apply
4d
Lifestyle & Wellness Co-ordinator
Bupa —Fleet
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Lifestyle & Wellness Co-ordinator (Weekends)
Bupa —West Byfleet
- £13.30 - £14.30 an hour
- Weekend availability
- Employee discount
- Gym membership
Quick apply
Crewing Operations Coordinator - Fixed Term
NEP Group Inc. —Crawley
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Facilities Coordinator - Admin
JIK-Integral UK Limited —Aldershot
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Logistics Coordinator
Porta Romana —Farnham
- From £26,436 a year
- Temporary
- Salesforce
- English
- In-person
- Free parking
- Employee discount
Quick apply
12d
Events and Activities Coordinator
Audley Group —Egham
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Project management
- No degree
- Employee discount
11d
Field Service Coordinator
Fortune Brands Innovations —Westerham
- Full-time
- Analysis skills
- Organisational skills
- IT
8d
Data & Insights Coordinator
Vivienne Westwood —London
- £28,800 - £29,050 a year
- Hybrid work
- Microsoft Excel
- Python
- Annual leave
- Employee assistance programme
6d
Transport Coordinator
Cencora —Feltham
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Sales Assistant
Travis Perkins —Alton
- £25,000 - £30,000 a year
- Weekend availability
- Sales
- Employee discount
CTD Project Coordinator
UPS —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Driver & Logistics Coordinator
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Driving
- Commercial driving
- School
- Annual leave
- Employee assistance programme
Quick apply
12d
Events Coordinator
Shark Club UK —Crawley
- £14 - £15 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply

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Ecommerce Customer Service Executive - Ecommerce Bakery

Rachael's Kitchen -
Worthing

Quick apply

Job details

Permanent | Part-time | Full-time
£26,500 - £29,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Computer literacy
GCSE
English
E-commerce
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Rachael’s Kitchen is recruiting for a Customer Service Executive to join our growing team based in our Worthing bakery.

Our staff are a huge part of what we do and who we are. They are the creative hands behind our gifting experience representing us across our two ecommerce brands; Rachael’s Kitchen and Bear’s Brownies. We're looking for a switched-on, hands-on Customer Service Exec to join our team. This is a varied role combining order processing, logistics coordination, and frontline customer service. You'll be at the heart of our daily operations, ensuring every order goes out perfectly and every customer receives exceptional service.

You will be a key member of the Rachael’s Kitchen office team and will be expected to be able to work under pressure and be self-motivated, working closely with the Customer Service Coordinator and members of the team to ensure smooth communication and thorough updates of orders as they progress.

If you're an all-rounder who thrives in a fast-paced environment where no two days are the same, this could be the perfect role for you.

Key Responsibilities:

Order Processing & Administration:

Print and process daily orders from our ecommerce system (WooCommerce)
Prepare courier labels and coordinate dispatch
Carefully note customer personalisation requests and special instructions
Manage orders for next-day delivery and future dates
Liaise with courier services to track and chase deliveries

Customer Service:

Respond to customer inquiries via email, phone, and live chat
Answer product questions and help customers with their orders
Handle customer service mailboxes efficiently
Resolve issues quickly and professionally
Provide a friendly, helpful service that reflects our brand values

You'll be constantly switching between today's urgent orders and planning ahead for upcoming days, juggling multiple priorities while maintaining high attention to detail.

What We're Looking For:

Essential:

Excellent communication skills - both written and verbal
Strong organizational skills and meticulous attention to detail
Computer literate and comfortable with IT systems (experience with ecommerce platforms is a bonus)
Natural problem-solver who thinks on their feet
Able to multi-task effectively in a busy, fast-paced environment
Proactive and takes initiative without needing constant direction
Team player with a can-do attitude
Professional telephone manner

You'll thrive with us if you:

Love variety and hands-on work
Stay calm and focused during busy periods
Are happy to turn your hand to whatever needs doing
Want to be part of a small business where you make a real difference
Take pride in getting things done effectively
Enjoy being part of a supportive team environment

What We Offer:

A fun, welcoming office environment with a great team culture
A varied role where you'll learn multiple aspects of the business
The satisfaction of directly contributing to customer happiness
Opportunity to grow as the business expands

This is an office hours role, Monday-Friday. This role will include some very occasional weekend work during key calendar gifting periods and hours may change during peak times such as Christmas, when we may go to a 7-day operations. This role is required to be office based and you will be expected to manage your own working hours and routine to best suit business needs.

This is a permanent position with full-time and part-time considered. After an initial 3-month probationary period access to the company contribution free private medical scheme will be granted as well as our bonus scheme.

Salary: £26,500-£29,000 per year depending on experience

Job Type: Full-time or Part-time

Additional pay:

Yearly bonus

Benefits:

Employee discount
Private medical insurance

Schedule:

Monday to Friday

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 3 years (preferred)
Administrative experience: 3 years (preferred)

Language:

English (required)

Work Location: In person

Pay: £26,500.00-£29,000.00 per year

Benefits:

Company pension
Employee discount
Private medical insurance

Ability to commute/relocate:

Worthing BN14: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)
E-commerce: 2 years (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service planning coordinator jobs in mole valley, sry

Ecommerce Customer Service Executive - Ecommerce Bakery

Operational Change Coordinator

Operations Coordinator

Customer Experience Coordinator

Planner

Lifestyle & Wellness Co-ordinator

Fresh Desk Administrator

Transport Compliance Coordinator

Lifestyle & Wellness Co-ordinator (Weekends)

Crewing Operations Coordinator - Fixed Term

Facilities Coordinator - Admin

Logistics Coordinator

Events and Activities Coordinator

Field Service Coordinator

Data & Insights Coordinator

Transport Coordinator

Customer Sales Assistant

CTD Project Coordinator

Driver & Logistics Coordinator

Events Coordinator

I want to receive the latest job alerts for customer service planning coordinator in mole valley, sry

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