eXPD8 are excited to be recruiting for a Merchandising Team Leader based in the Horsham area.. You will looking after the Guildford, Haslemere, Hassocks and Dorking areas
Weekly hours: Minimum 30 hours per week.
Availability: Monday to Friday, with occasional weekend work required to meet business coverage needs.
Team supervision: £14.25 per hour, approximately 18 hours per week.
Client merchandising: £12.85 per hour, approximately 12+ hours per week.
The Merchandising Team Leader is responsible for delivering operational plans across a defined district. This role leads day-to-day execution, supports Display Representatives, and ensures client activity is completed safely, consistently and to the required standard.
The role provides visible leadership, coaching and support to field-based colleagues, while helping the Regional Field Manager maintain strong performance, clear communication and reliable delivery
What you will do
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Lead day-to-day district activity so client work is completed safely, on time and to the right standard.
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Plan schedules and allocate field resource using Wixxy and other tools.
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Support, coach and communicate with Display Representatives so they are confident and effective in role.
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Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed.
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Monitor delivery, resolve issues early and escalate risks where needed.
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Build strong working relationships with Client Services, central teams and the Regional Field Manager.
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Keep plans, records and administration accurate and up to date.
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Support new initiatives and suggest practical improvements to ways of working.
What you will need
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Strong planning, organisation and time management skills.
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Ability to lead, motivate and coach field-based colleagues.
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Clear and confident communication skills.
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Strong relationship-building skills with internal and external partners.
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Retail, merchandising or customer service experience.
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Confident using mobile and desktop systems for scheduling, reporting and communication.
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Full driving licence and access to a vehicle.
eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.
If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it.
Based in or around Horsham and ready for your next role? Apply today!
Are you a merchandiser or do you work in retail and are looking for the next step in your career? Do you have a passion for managing people?
We're looking for a Merchandising Team Leader based in your area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. We work across a variety of categories including: Books and Entertainment, Fashion, Grocery, Health and Beauty, Beers, Wines and Spirits, and Toys.
About the role:
Working Hours: A minimum of 30 per week - 18 hours for team supervisory tasks and 12 hours for client merchandising
Rate: Team supervisory tasks at £14.85 per hour and merchandising tasks at £14.25 per hour
Ideal recruitment area: Guildford, Haslemere, Hassocks or Dorking area
Areas covered: Select postcodes within BN, RH & GU.
How you'll deliver excellence:
Team Leadership
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You'll oversee day‑to‑day activity in your district, making sure all work is completed on time and to the standards agreed with our clients.
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You'll manage and arrange merchandiser schedules for your district.
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You'll support recruitment and onboarding for your district.
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You'll train, support, and guide merchandisers so they're confident and capable in their roles.
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You'll give regular feedback by celebrating great work and addressing any performance concerns early.
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You'll be the main point of contact for your district and share timely updates through our feedback tools.
Compliance & Standards
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You'll make sure everyone follows the correct processes, standards, and safety guidelines.
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You'll ensure plans and schedules are accurate, realistic, and aligned with wider regional priorities.
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You'll maintain strong admin standards and accurate data in all systems.
Merchandising
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You'll ensure all merchandising and in‑store activity is completed correctly, following briefs and planograms where provided.
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You'll ensure displays, products, and POS materials are set up properly and look great for customers.
Other Duties
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You'll build positive relationships with store managers, in‑store teams, and internal support teams.
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You'll support new initiatives and help your team adapt to new ways of working.
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You'll look for opportunities to improve processes, execution quality, and the overall colleague experience.
What makes you excellent:
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Strong planning, organisation, and time management skills with the ability to manage competing priorities.
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Proven ability to lead, motivate, and coach field-based colleagues.
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Clear and confident communicator, able to engage stakeholders at all levels.
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Strong relationship-building skills with internal and external partners.
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Previous retail, merchandising, or customer service experience.
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Confident using mobile and desktop systems for scheduling, reporting, and communication.
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Full driving license and access to a vehicle.
What makes us excellent:
As part of your package, we offer:
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Incentive scheme
- Health cash plan (24-hour GP, counselling, dental, physiotherapy, and more)
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Life insurance
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Flexible holiday and pay
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Immediate access for you and your family to GroceryAid
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Access to PAYM8, allowing you to access your wage before your payday
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Unlimited refer a friend scheme
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Regular performance reviews with access to over 400 learning resources and progression opportunities
eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.
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