Service delivery manager Work, Jobs in Monument Station (with Salaries)

B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
12d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
INFINITY GROUP —London
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Sales
- Annual leave
Quick apply
Service Delivery Manager
Preventr Services Group —London
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
Quick apply
15h
Licensing and Service Delivery Manager
Office of Rail and Road —London
- £32,965 - £38,810 a year
- Full-time
- Hybrid work
- Presentation skills
15h
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
Quick apply
Team Member (Delivery)
NEXT —London
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
1d
Service Delivery Manager
Ekco —London
- Hybrid work
- Management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
7d
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
7d
Service Delivery Manager (Global)
Brookfield Asset Management —London
- Full-time
- Continuous improvement
- IT
- Leadership
eCommerce Manager - remote
Hornblower —London
- £45,000 a year
- Remote
- Analysis skills
- Project management
- Product management
Quick apply
13d
Service Delivery Officer
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
7d
Service Delivery Manager
Centellic —London
- Full-time
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
12d
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Service Delivery Manager
WallStreetDocs —London
- Full-time
- Organisational skills
- Financial services
- Communication skills
Service Delivery Manager
Currys —London
- Full-time
- Hybrid work
- Customer service
- IT
- Leadership
- Annual leave
1d
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree

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B2B Delivery Manager

Laundryheap
London

Quick apply

Job details

Full-time
12 days ago

Qualifications

CRM software
Microsoft Excel
Sales
Microsoft Office
Analysis skills
Project management
Bachelor's degree
Organisational skills
Business
Communication skills

Full job description

We are looking for a proactive, detail-oriented B2B Delivery Manager to own the onboarding of new business

clients and ensure their transition into live operations is seamless. This role sits at the intersection of Sales, Account

Management and Operations, and is accountable for making sure every new B2B customer's first orders are planned,

resourced and delivered without disruption.

You will be the internal owner of the onboarding journey - translating commercial agreements into operational

readiness, coordinating closely with Operations and Logistics/Fleet teams, and acting as the first point of escalation if

anything threatens a client's early experience. If you are highly organised, thrive on cross-functional coordination,

and take pride in flawless execution, we would like to hear from you.

Key Responsibilities:

• Own end-to-end onboarding for new B2B accounts, from sales handover through to a stable go-live

• Act as the primary liaison between new B2B clients and internal Operations teams during the onboarding

period, ensuring clear communication and timely resolution of issues

• Work with Operations and Logistics/Fleet teams to confirm capacity, routing and driver allocation are in place ahead of a

client's first orders

• Build and maintain onboarding playbooks and checklists tailored to client type, volume and market

• Proactively identify operational risks ahead of go-live and drive resolution before they impact the client

• Monitor performance through the first orders and early order cycles, resolving issues in real time

• Coordinate go-live timelines and readiness across Sales, Account Management, Operations and Logistics/Fleet teams

• Conduct a structured post-onboarding review with the client and internal stakeholders, confirming satisfaction

before formal handover to Account Management

• Maintain clear documentation and reporting on onboarding pipeline status and go-live outcomes

• Manage Product stakeholders to feed onboarding and client insights into the product roadmap, influencing

change requirements that improve processes and the wider B2B service model

• Represent the Laundryheap brand with professionalism throughout the onboarding process, ensuring a

consistently excellent client experience

Requirements:

• Bachelor's degree in business, operations, logistics or a related field

• Minimum 2-3 years' experience in delivery/onboarding management, operations or a customer-facing role,

ideally within logistics, on-demand or platform businesses

• Strong project management and organisational skills, with the ability to manage multiple onboarding projects

simultaneously

• Exceptional communication and interpersonal skills, comfortable coordinating across Sales, Operations and

clients

• Proven ability to manage and influence stakeholders, including Product teams, to shape process and service

model improvements

• Strong analytical thinking and problem-solving abilities; comfortable working with data to track onboarding

performance

• Proficiency in Microsoft Office, especially Excel; familiarity with CRM software (such as Salesforce or

HubSpot) is a plus

• A proactive, solutions-oriented mindset and the ability to stay calm and effective under pressure

If you are a self-starter who thrives on getting new clients off to a flawless start and building strong cross-functional

relationships, we would love to hear from you!

Quick apply

Refine Your Search

service delivery manager jobs in monument station

B2B Delivery Manager

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager

Service Delivery Manager

Licensing and Service Delivery Manager

Service Delivery Manager

Team Member (Delivery)

Operations Manager (Delivery and Schemes)

Service Delivery Manager

Delivery Manager

Reception Manager

Service Delivery Manager (Global)

eCommerce Manager - remote

Service Delivery Officer

Service Delivery Manager

Senior Programme & Service Delivery Directors

Service Delivery Manager

Service Delivery Manager

Senior Service Delivery Manager

I want to receive the latest job alerts for service delivery manager in monument station

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