Business officer Work, Jobs in Mortimer Common, Ham (with Salaries)

Customer Experience Coordinator
Thames Water Utilites —Reading
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
3d
Operational Support Officer
HM Courts and Tribunals Service —Basingstoke
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
9d
Executive Administration Officer - Agrifood Futures
University of Reading —Reading
- £31,236 - £35,608 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
HR Assistant (Maternity cover)
Phyllis Tuckwell Hospice —Farnham
- £28,169 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
10d
Deputy Chief People Officer
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £112,782 - £129,783 a year
- Full-time
- Continuous improvement
- Recruiting
- Contracts
Chief Operating Officer at More House School
More House School —Farnham
- Full-time
- Management
- Human resources
- IT
Quick apply
2d
Operational Support Officer
HM Courts & Tribunal Service —Basingstoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
9d
EA to CFO
Arqiva —Winchester
- Up to £56,000 a year
- Full-time
- Hybrid work
- Research
- Mentoring
- Organisational skills
- Employee discount
Student Outcomes Officer
University of Reading —Reading
- £31,236 - £35,608 a year
- Full-time
- University
- Communication skills
- Annual leave
- Employee discount
Departmental Business Support Officer
UK Health Security Agency —Didcot
- £35,587 - £43,244 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Management
2d
Non-Executive Director and Chair of Audit and Risk - Loddon Homes
Wokingham Borough Council —Wokingham
- £4,000 a year
- Part-time
- Leadership
Senior Administrative Officer
Hampshire County Council —Alton
- £33,178 - £36,369 a year
- Call to connect
- Hybrid work
- Management
- Microsoft Office
- Databases
- Annual leave
- Employee assistance programme
1d
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Business Support Administrator
West Berkshire Council —Newbury
- £26,403 - £28,598 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee assistance programme
6d
Senior Administration Officer
Rushmoor Voluntary Services (RVS) —Farnborough
- £30,000 a year
- Temporary
- Customer service
- Microsoft Office
- Databases
- Free parking
- Annual leave
Quick apply
3d
Contract Manager
Glendale Countryside Ltd —Harwell
- £50,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Quick apply
12d
Community Safety Patrol Officer
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
9d
Project Support Officer
Civic Recruitment Limited —Slough
- £268.17 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Quick apply
9d
Community Engagement Officer
Apex Healthcare Services Limited —Reading
- From £13.50 an hour
- Full-time
- Supervising experience
- Project management
- In-person
Quick apply
202608: Prison Officer - HMP Huntercombe
Ministry of Justice —Reading
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave

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business officer jobs near mortimer common, ham

Customer Experience Coordinator

Thames Water Utilites -
Reading

Apply Now

Job details

Permanent | Full-time
£42,000 - £46,000 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement
Organisational skills
Customer interaction
Communication skills

Full job description

This is a high-profile customer and stakeholder-facing role supporting the delivery of our Biggest Ever Upgrade in 150 years, built within our capital delivery programme AMP8.

As well as engaging with customers about our projects, the successful candidate will also be promoting these to public figures such as elected councillors.

What you’ll be doing as a Customer Experience Coordinator

Lead the engagement and communication on each project from beginning to end. Stakeholders will include Local Government Councillors and officers, members and officers of Parish Councils and Residents Associations
Work within the project delivery teams to ensure that customer and stakeholders’ requirements are championed.
Ensure any complaints are responded to and resolved within set timeframes and promote customer commendations.
Work alongside the various Thames Water departments (i.e. Local Engagement team, Social Media Team and the Brand and Marketing Team) to ensure that our projects, including signage, are on brand and that any written communication uses the Thames Water tone.
Ensure webpages are created to promote and update our projects, and keep our customers informed.
Accountable for completion of all relevant documentation which forms part of the communication plans for each project, i.e. customer impact assessments and letters.
Represent Thames Water along with our project teams at customer, stakeholder and project meetings as required, including public drop-in sessions and Webinars.
Attend site visits and complete site surveys to confirm compliance with policies, e.g. signage. PPE.

Deliver excellent customer service and continuous improvement.
Support and promote our Biggest Upgrade in 150 years, understanding and explaining the benefits to our customers and stakeholders.

Base location – Hybrid – Clearwater Court, Reading

Working pattern – Monday to Friday 36 hours

Requirements for the role – Full valid UK driving licence.

What you should bring to the role

The essential criteria to help you succeed in this role are:

Strong communication and engagement skills
Balance competing demands to deliver solutions accepted by all parties.
Good organisational skills
Experience in customer engagement
Ability to liaise at all levels and influence accordingly.
Be a team player.
Full UK driving licence as travel to other sites is required.

What’s in it for you?

Competitive salary from £42,000 to £46,000 per annum
Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
Car Allowance
Performance-related pay plan directly linked to company performance measures and targets.
Generous Pension Scheme through AON
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, and life assurance.

Find out more about our benefits and rewards (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements, and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Apply Now

Refine Your Search

business officer jobs in mortimer common, ham

Customer Experience Coordinator

Operational Support Officer

Executive Administration Officer - Agrifood Futures

HR Assistant (Maternity cover)

Deputy Chief People Officer

Chief Operating Officer at More House School

Operational Support Officer

EA to CFO

Student Outcomes Officer

Departmental Business Support Officer

Non-Executive Director and Chair of Audit and Risk - Loddon Homes

Senior Administrative Officer

Head of Training

Business Support Administrator

Senior Administration Officer

Contract Manager

Community Safety Patrol Officer

Project Support Officer

Community Engagement Officer

202608: Prison Officer - HMP Huntercombe

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