2nd line support Work, Jobs in Mountsorrel, Lec (with Salaries)

IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
3d
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
8d
IT Engineer (1st/ 2nd Line Support)
CEMA LTD —Nottingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Windows
- SQL
- Free parking
Quick apply
4d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Senior ICT Technician
Redhill Academy Trust —Radcliffe on Trent
- £28,305 - £30,692 a year
- Windows
- Communication skills
- School
- Annual leave
- Employee assistance programme
Second Line Analyst
Computacenter —Nottingham
- Organisational skills
- SharePoint
- Communication skills
Software Developer
Mortgage Advice Bureau —Derby
- Up to £45,000 a year
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
- Annual leave
- Employee discount
Quick apply
3d

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IT Support Analyst

TavasTechs Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Qualifications

Driving Licence
Customer service
Windows
IT support
Computer networking
IT
Communication skills

Full job description

IT Support Analyst

Salary: £30,000 to £35,000

Job Type: Permanent

Location: On-site – Leicester and Rugby

A full UK Driving Licence and a car are mandatory

About the Company

Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Analyst to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments.

About the Opportunity

This IT Support Analyst position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed.

Roles and Responsibilities

Deliver 1st and 2nd line IT support to over 600 users
Troubleshoot and resolve incidents involving hardware, software, networks, and telephony
Support system administration tasks, including user setup, monitoring, and maintenance
Assist with testing and deploying new systems, hardware, and updates
Work closely with third-party support partners where required
Uphold IT security standards and participate in business continuity activities
Maintain documentation and asset records to ensure accuracy and compliance
Provide excellent customer service to staff at all levels
Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment)

Your Skills and Experience

Previous experience in a 1st/2nd line IT Support or Service Desk environment
Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking
Familiarity with Microsoft 365, Google Workspace, and common business applications
Experience with IT ticketing systems.
Strong communication and customer service skills, with a proactive and positive approach
Good problem-solving ability and willingness to learn new technologies
Capable of working independently while contributing effectively to a wider team
Flexibility to travel between Leicester and Rugby sites as required.
A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses

Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals.

To apply for the IT Support Analyst role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

Pay: £30,000.00-£35,000.00 per year

Application question(s):

Are you eligible to work in the UK without requiring visa sponsorship now or in the future?
Are you flexible to work fully onsite between the Leicester and Rugby offices, and occasionally travel to other sites as required?

Work Location: In person

Quick apply

Refine Your Search

2nd line support jobs in mountsorrel, lec

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2nd Line IT Support Technician

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1st Line IT Service Desk Analyst

2nd Line Support Engineer - Nottingham based

IT Engineer (1st/ 2nd Line Support)

Support Engineer

Service Desk Analyst

Senior ICT Technician

Second Line Analyst

Software Developer

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