Fraud manager Work, Jobs in New Malden, Eng (with Salaries)

Fraud Risk & Operations – Senior Manager
Pwc UK —London
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Banking
Senior Manager MLRO, Compliance
Affirm —London
- £120,000 - £168,000 a year
- Remote
- Analysis skills
- Employee stock purchase plan
6d
Special Investigations Manager - Claims Fraud
Hiscox —London
- Full-time
- Hybrid work
Credit Manager (Fraud)
Revolut —London
- £58,500 - £65,000 a year
- Data analysis skills
- SQL
Risk & Compliance Assurance Manager
Homeprotect —New Malden
- Hybrid work
- Analysis skills
- Machine learning
- Financial services
- Annual leave
- Employee assistance programme
Head of Fraud and Risk
PaymentGenes —London
- £130,000 a year
- Analysis skills
- Presentation skills
- Mentoring
- Annual leave
- Employee discount
14d
Analytics Manager, Full Stack (Fraud Analytics)
Affirm —London
- £136,000 - £184,000 a year
- Remote
- SQL
- Bachelor's degree
- Machine learning
- Employee stock purchase plan
Fraud Risk & Control Advisory - Senior Manager
Pwc UK —London
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
Assoc. Director, Internal Investigations
European Bank for Reconstruction and Development —London
- Part-time
- English
- No degree
- Organisational skills
1d
Senior Director of Fraud & Investigation
Trustpilot —London
- Machine learning
- Employee assistance programme
- Employee discount
Senior Product Manager, Biometrics Fraud
Entrust —London
- Full-time
- Hybrid work
- Sales
- Product management
- Communication skills
FinCrime Risk Manager (Fraud)
Revolut —London
- Communication skills
Senior Director, Fraud & Identity Solutions – UK & Europe
TransUnion —London
- Full-time
- Hybrid work
- IT
- Leadership
- Employee stock purchase plan
- Annual leave
Fraud Prevention Product Manager
LSEG (London Stock Exchange Group) —London
- Full-time
- Azure
- Computer Science
- AWS
Fraud & ID Business Development Manager (BDM)
Equifax —London
- Full-time
- Sales
- Business development
- Contracts
- Sick pay
Senior Product Manager - Financial Crime (Fraud Prevention)
Ebury —London
- Engineering
- System design
- Bachelor's degree
Quick apply
13d
Fraud Risk Manager (UK Bank)
Revolut —London
Head of Claims
ClaimSorted —London
- £150,000 - £200,000 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
International Consumer Banking - External Fraud Risk Control Manager - Vice President
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Fraud Director, Fintech
Viber —London
- Master's degree
- SQL
- AWS

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Fraud Risk & Operations – Senior Manager

Pwc UK -
London

Apply Now

Job details

Full-time

Qualifications

Leadership
Communication skills
Banking

Full job description

About the role

As a Senior Manager in our Fraud Risk & Operations team, you will support clients in designing, optimising, and transforming their fraud operations across the end‑to‑end fraud lifecycle. This role focuses on operational effectiveness, performance, customer outcomes, and scalability, ensuring fraud prevention, detection, and investigation functions are efficient, well‑controlled, and aligned to risk appetite. You will work with clients to enhance fraud operating models, improve case handling quality, embed governance and QA frameworks, leverage data and technology, and deliver operational transformation programmes. The role combines deep fraud domain expertise with operational delivery and change leadership.

What your days will look like

Lead reviews of fraud operations functions, including prevention, detection, investigations, recoveries, and customer remediation.
Assess fraud case handling quality, decisioning frameworks, escalation protocols, and governance controls.
Design and implement target operating models (TOMs) for fraud teams, including structure, capability, capacity, and location strategy.
Improve operational performance through KPI design, MI dashboards, productivity analysis, and workforce planning.
Enhance quality assurance (QA) frameworks to ensure consistency, regulatory compliance, and good customer outcomes.
Support fraud transformation programmes, including process redesign, automation, workflow tooling, and technology enablement.
Identify root causes of operational breakdowns, backlogs, leakage, or customer harm and develop remediation plans.
Advise on outsourcing, co‑sourcing, or managed service models for fraud operations.
Produce high‑quality reports and presentations for senior stakeholders, including Boards and Risk Committees.
Contribute to business development, proposals, and market‑facing thought leadership in fraud operations transformation.
Coach and develop junior team members and help build the firm’s fraud operations capability.

The role is for you if

You have strong experience within fraud operations, financial crime operations, or fraud investigation functions.
You have demonstrable experience reviewing or leading operational fraud teams.
You bring knowledge of fraud case management processes, QA frameworks, KPIs, SLAs, and regulatory expectations.
You have experience delivering operational improvement, remediation, or transformation programmes.
You demonstrate strong stakeholder management skills, with experience engaging operational leaders and risk functions.
You are able to analyse operational data and translate insights into practical improvements.
You have strong written and verbal communication skills.
You have experience in banking, payments, fintech, insurance, or other regulated sectors.
You have exposure to APP fraud, scams, card fraud, claims fraud, insider fraud, or customer remediation programmes.
You have experience with workflow tools, fraud systems, automation, or AI‑enabled case triage solutions.
You are familiar with regulatory reviews or Skilled Person engagements relating to fraud operations.

What you’ll receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Apply Now

Refine Your Search

fraud manager jobs in new malden, eng

Fraud Risk & Operations – Senior Manager

Senior Manager MLRO, Compliance

Special Investigations Manager - Claims Fraud

Credit Manager (Fraud)

Risk & Compliance Assurance Manager

Head of Fraud and Risk

Analytics Manager, Full Stack (Fraud Analytics)

Fraud Risk & Control Advisory - Senior Manager

Assoc. Director, Internal Investigations

Senior Director of Fraud & Investigation

Senior Product Manager, Biometrics Fraud

FinCrime Risk Manager (Fraud)

Senior Director, Fraud & Identity Solutions – UK & Europe

Fraud Prevention Product Manager

Fraud & ID Business Development Manager (BDM)

Senior Product Manager - Financial Crime (Fraud Prevention)

Fraud Risk Manager (UK Bank)

Head of Claims

International Consumer Banking - External Fraud Risk Control Manager - Vice President

Fraud Director, Fintech

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