Key team leader Work, Jobs in New Malden, Gtl (with Salaries)

Operations Director
Lane7- Operations —London
- Up to £140,000 a year
- Full-time
- Hospitality
- Bar
- Travel
- Referral programme
Quick apply
14d
Regional Manager
WeBuyAnyCar —New Malden
- Up to £37,500 a year
- Rotating shift
- Management
- Driving
- Leadership
Quick apply
Service Team Manager
B&Q —London
- £36,500 - £41,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Room Leader
Grandir UK —London
- £13.55 - £14.65 an hour
- Full-time
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
VP, Customer Experience
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
Quick apply
13d
Head of Learning & Development
Searchlight Ventures —Westminster
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
- Customer service
- Time management
- Annual leave
Team Leader
Via Community Ltd —Merton
- £38,401 a year
- Full-time
- Leadership
- Communication skills
Customer Services Team Leader (2C-GPR Sutton Area)
Govia Thameslink Railway —Sutton
- £24,500 - £37,200 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
2d
UK Service Operations Leader
Carrier —Wimbledon
- £62,500 - £125,500 a year
- Full-time
- Customer service
- Engineering
- ERP systems
1d
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
11d
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- Serving
13d
Team Leader
Venu+ —Chessington
- £13.71 an hour
- Seasonal
- Microsoft Excel
- Management
- Windows
Quick apply
Head of Customer Success
Foundation Partners —London
- £65,000 - £80,000 a year
- Hybrid work
- Sales
- English
- Leadership
- Annual leave
- Employee discount
Quick apply
Enforcement Agent - West London
Dukes Bailiffs Limited —West London
- £32,500 - £100,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Health & wellbeing programme
- Flexitime
Quick apply
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Analysis skills
1d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring

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Operations Director

Lane7- Operations -
London

Quick apply

Job details

Full-time
Up to £140,000 a year
14 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Referral programme

Qualifications

Hospitality
Profit & loss
Leadership
Communication skills

Full job description

Operations Director – UK-based with regular travel across UK, Europe and Ireland

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for?

This is a rare and genuinely exciting opportunity to join Lane7 Group at a pivotal point in its international expansion. As Operations Director, you will provide senior strategic and operational leadership across the entire Lane7 Group estate, working directly with the CEO and Founder to set the direction of the business and ensure the group has the operational capability to support its ambitious growth plans.

The Role

You will lead a talented senior operations team including a Head of Operations who owns all site deliverables and standards, a Head of Gaming & Facilities, and a Health & Safety and Compliance Officer empowering them to deliver excellence across the estate while you focus on strategy, international expansion, and building the frameworks that will take Lane7 Group to the next level.

This is a role for a proven, commercially astute senior leader who is as comfortable shaping long-term strategy as they are rolling their sleeves up when the business needs it.

Key Responsibilities include:

Strategic Leadership

Define and execute the operational strategy across all Lane7 Group venues and territories, aligned to the group’s growth ambitions.
Partner with the COO and Board to shape expansion plans, new venue pipelines, and market entry strategies across the UK, Europe, and Ireland.
Build scalable operational frameworks, governance structures, and toolkits that support a rapidly growing multi-brand, multi-territory estate.
Lead the senior operations leadership team, setting clear direction, priorities, and accountability across all functions.

International Expansion

Lead the operational workstream for new venue openings across the UK, Germany, Ireland, and new European markets.
Develop and own the group’s new venue opening playbook, ensuring every launch delivers to full brand and operational standards.
Support site assessment, due diligence, and early-stage planning for new Lane7 Group venues.
Build and maintain the operational infrastructure required to manage a growing international estate effectively.

Commercial Performance & Governance

Hold overall P&L accountability across the Lane7 Group venue portfolio.
Work with the Head of Operations to monitor and drive commercial performance across the estate, stepping in at a strategic level where intervention is needed.
Provide regular operational performance reporting to the Board, with clear insight into trading, risks, and opportunities.
Ensure the group meets all regulatory, compliance, and governance obligations across every territory.

Senior Team Leadership

Line manage and develop the Head of Operations, Head of Gaming & Facilities, and H&S & Compliance Officer.
Create a high-performing, collaborative senior operations team with clear ownership, strong communication, and shared standards.
Partner with HR on senior talent acquisition, succession planning, and leadership development across the operations function.
Represent the operations function at Board and investor level, communicating performance, risks, and strategic priorities clearly & credibly.

Brand & Guest Experience

Be the ultimate custodian of the Lane7 Group guest experience across all brands and territories.
Work with the Head of Operations and brand teams to ensure operational delivery fully supports the group’s positioning and commercial objectives.
Use guest feedback, NPS, and market insight to inform strategic decisions and drive continuous improvement.

To be a success with Lane7, you’ll have:

Essential

A proven senior operations leader with multi-site, multi-territory experience in hospitality, leisure, entertainment, or F&B.
Experience operating at Director or equivalent level with P&L accountability across a significant venue portfolio.
A track record of leading senior operations teams and building high-performing functions.
Strong international operations experience, ideally across the UK and at least one European market.
Exceptional strategic thinking combined with the pragmatism to drive execution through others.
Outstanding communication and stakeholder management skills, including Board-level engagement.
A genuine passion for guest experience and social entertainment.

Desirable

Direct experience in competitive socialising, experiential entertainment, or premium bar and dining.
Multi-brand operational leadership experience.
Experience operating in Germany, Ireland, or other European markets.
A second European language is an advantage, though not essential.

What We’ll Offer

Salary - Up to £140k Per Annum (Depending on Experience)
Performance bonus
28 days holiday per year (Plus 1 day holiday for every year worked - Up to 5 years)
Private Health insurance & benefits through Vitality
Company pension contribution
Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Annual team awards party
Cycle2Work scheme partnered with Halfords
Refer a friend scheme

Fancy being part of it all? Apply Now

INDHEADOFFICE

Quick apply

Refine Your Search

key team leader jobs in new malden, gtl

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UK Service Operations Leader

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Chief of Staff

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I want to receive the latest job alerts for key team leader in new malden, gtl

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