In this exciting new opportunity based at our Longforgan office, you will play a crucial role in meeting TSG UK business requirements by accurately testing and repairing lab repairable items to ensure we consistently meet customer SLAs. This role requires a strong foundation in electronics, attention to detail, and an eagerness to learn new skills!
Key Responsibilities:
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Fault finding and repair of items deemed repairable by the business this can include dispenser control boards; desktop computer motherboards; payment terminals & tools for field technicians
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Working with other departments to ensure project deadlines & SLAs can be met where the lab plays a key role in stock availability.
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Using our stock management system to ensure stock levels on repairable items are kept at optimum levels
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Maintain a tidy and safe lab environment
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Warehouse and stock control responsibilities
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Identify breakdown trends and where applicable implement processes to allow field engineers to resolve the issues
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Track no Fault Found repairs, creating reports that can be used by field team(s) to re-educate and/or upskill team members
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any other duties as deemed appropriate by Management
Skills & Abilities Required (Essential):
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Experience fault finding to component level
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Electronics qualification or appropriate experience
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Computer hardware and software skills
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Good written and verbal communication
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Ability to pursue self - development opportunities
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Work well under pressure and can prioritise work load
Skills & Abilities Required (Desirable):
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Experience working in a warehouse environment
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Familiar with Microsoft office applications
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Experience in loading firmware, software & operating systems to hard drives, SSDs & integrated circuit chips
As per Health and Safety at Work Act 1974, Employee's must also
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Take care of their own health and safety and that of others
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Co-operate with their employers
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Not interfere with anything provided in the interest of health and safety
Reasons to join us:
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Competitive Salary
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Free Parking
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Cycle to work scheme
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Salary Sacrifice
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Life Assurance
Diversity, Equity and Inclusion; our commitment to DEI: TSG UK is an equal opportunity employer. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We recognise the value that a diverse and inclusive workforce brings to our business and customers, and we strongly encourage suitably qualified applicants from a wide range of backgrounds to join us at TSG.
