We’re Recruiting!
Neighbourhood Housing Officer – Guildford
Salary: £37,983 – £43,752 per annum (37 hours per week) + excellent benefits
Location: Millmead House, Guildford (GU2 4BB)
About the role
Are you passionate about making a real difference in communities? Join Guildford Borough Council as a Neighbourhood Housing Officer and help shape vibrant, thriving neighbourhoods where people are proud to live.
Working as part of our dedicated neighbourhood estates team, you’ll manage your own patch of around 600 properties across the borough. You’ll play a key role in delivering a high-quality, customer-focused housing service, building strong relationships with residents, and improving local environments.
Why Guildford?
Guildford is a beautiful borough in the South East, surrounded by areas of outstanding natural beauty. It offers a fantastic place to live and work, combining vibrant town life with stunning countryside.
What you’ll be doing
- Managing a portfolio of general needs properties
- Building strong relationships with residents and communities
- Working closely with Estate Inspectors and partner agencies
- Supporting neighbourhood improvements and community wellbeing
- Tackling tenancy and neighbourhood issues with a proactive approach
What we’re looking for
We’re seeking a motivated, forward-thinking individual who brings:
- Experience in social housing or working with communities
- A strong commitment to excellent customer service
- A positive, “can-do” attitude
- Excellent communication and interpersonal skills
- A sensitive, resident-focused approach
- Strong organisational skills
- Understanding of neighbourhood management and landlord responsibilities
What we offer
In return, we provide a competitive and supportive package, including:
- Incremental salary progression
- Generous annual leave allowance
- Flexible working arrangements
- Staff discount scheme
- Membership of the Local Government Pension Scheme
Apply now
If you’re ready to make a difference and be part of a supportive, forward-thinking team:
Visit www.guildford.gov.uk
Click “Contact Us” “Jobs” to apply.
Please makes sure you meet the requirements set out in the person specification and complete each section with examples of how you meet the requirement.
Closing date: 27th September 2026
Interviews: Week commencing 5th October 2026
Make your mark in Guildford – help build communities people love to call home.
'From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, as part of a major local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities: East Surrey and West Surrey. West Surrey will cover the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.
As we move toward this transition, we remain focused on delivering high‑quality, value‑for‑money services and staying true to our shared values: Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.
Joining us at this point in our journey offers a unique opportunity. You will gain valuable experience, benefit from extensive training and development, and play an active role in one of the most significant local government transformations in the past 50 years. You’ll be part of a collaborative, supportive organisation where your ideas and contributions will directly help shape the future of public services across West Surrey.
Together, we will ensure a smooth transition and continue to provide excellent services for residents now and into the future.
If you’re looking for a role where you can grow, make an impact and be part of meaningful change, we’d love to hear from you.'
