Customer experience verifications Work, Jobs in Newport, Nwp (with Salaries)

Customer Service Agent
IVC —Bristol
- £26,992.14 a year
- Hybrid work
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Administrative Assistant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
9d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Building Society Cashier
M2 Estate Agents —Usk
- £26,500 a year
- Part-time
- Basic maths
- Financial services
- In-person
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Unclaimed Asset Coordinator
Computershare —Bristol
- From £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Work from home
1d
Standby Operations Administrator
Equiniti —Cardiff
- Full-time
- Financial services
- Communication skills
- Annual leave
- Employee discount
Administrative Assistant
RELX —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
9d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Verification Engineering Trainee (f/m/div)
Infineon Technologies AG —Bristol
- Temporary
- Engineering
- English
- Analysis skills
Manager, Business Security
AirAsia —Newport
- Full-time
- Analysis skills
- Bachelor's degree
- IT
- Health & wellbeing programme
- Annual leave
Developer
SmartSearch —Cardiff
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee assistance programme
Quick apply
Clothing Technician
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- No degree
- Health & wellbeing programme
- Work from home
Quick apply
Supply Chain Coordinator Line Manager
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Warehouse experience
- Health & wellbeing programme
- Work from home
Quick apply
9d
Head of Logistics - Pet Drugs Online
IVC —Bristol
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
9d
Business Development Executive
SmartSearch —Cardiff
- Full-time
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Critical Environment Field Service Engineer
Microsoft —Newport
- £46,400 - £80,400 a year
- Full-time
- Azure
- Microsoft Office
- Bachelor's degree
Family Engagement Manager (Scale 2)
Prison Advice and Care Trust —Wotton-under-Edge
- £14,726.25 - £29,452.50 a year
- Part-time
- Customer service
- Organisational skills
- IT
Solution Consultant (Modern Workplace)
Pax8 Global —Bristol
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme

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customer experience verifications jobs near newport, nwp

Customer Service Agent

IVC -
Bristol

Apply Now

Job details

£26,992.14 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount

Qualifications

Customer service
Communication skills
Time management

Full job description

Customer Service Advisor

Pet Drugs Online - Keynsham, Bristol

Hybrid working - minimum 3 days per week on site

At Pet Drugs Online, our people are at the heart of everything we do. As one of the UK’s largest and most trusted suppliers of veterinary medicines and pet products, we’re passionate about helping pet owners access the products they need while delivering an outstanding customer experience.

Part of the IVC Evidensia family, we combine the scale and stability of a leading veterinary organisation with the culture of a fast-moving, customer-focused business.

We are seeking a Customer Service Advisor to join our friendly and supportive team in Keynsham. This is an excellent opportunity for someone who enjoys helping customers, solving problems and delivering exceptional service across multiple communication channels.

How You’ll Make a Difference

As a Customer Service Advisor, you’ll be the first point of contact for many of our customers, helping them navigate their orders, resolve queries and receive the support they need.

You’ll work across phone, live chat, email and social media channels, ensuring every interaction is handled professionally, efficiently and with a customer-first mindset.

Working Pattern

Hybrid working with a minimum of 3 days per week in our Keynsham office

Weekly alternating shifts:

8:00am – 4:30pm

8:45am – 5:15pm

Current Saturday rota of 1 in every 3 Saturdays

Key Responsibilities

Handling inbound customer sales and service enquiries

Supporting customers via telephone, email, live chat and social media channels

Helping customers register online and process orders

Liaising with suppliers regarding collections, deliveries and product queries

Communicating order updates, delays and delivery information

Investigating and resolving customer complaints professionally and efficiently

Maintaining accurate customer records and documentation

You Might Be a Great Fit If...

We’re looking for a customer-focused individual who enjoys working in a fast-paced environment and takes pride in delivering excellent service. You’ll bring:

Experience working within a customer service or contact centre environment

Strong communication and interpersonal skills

Excellent problem-solving and time management abilities

Experience managing performance against KPIs

A results-driven approach with a commitment to quality service

The ability to adapt to changing priorities and customer needs

A supportive and collaborative approach to teamwork

Confidence working independently while contributing positively to the wider team

How We’ll Support You

At Pet Drugs Online, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:

A supportive and collaborative team environment

Ongoing learning and development opportunities

Clear progression pathways within customer service and wider business functions

A values-led culture focused on customer care, teamwork and continuous improvement

A dog-friendly office environment

What We Offer Our Team

5 weeks’ annual leave plus bank holidays

Additional holiday entitlement with length of service

Your birthday as a paid day off

Hybrid working arrangements

Company pension scheme (Employee 5% / Employer 3%)

Healthcare Cash Plan

Employee Assistance Programme and wellbeing support

Family-friendly policies

Cycle to Work scheme

Staff discounts on products and veterinary services

Access to employee discounts and cashback offers

Free parking

Regular engagement activities and company events

Dog-friendly workplace

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and a culture where everyone can thrive.

Whether you're building your customer service career or looking for your next challenge, Pet Drugs Online offers the support, opportunity and community to help you grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer experience verifications jobs in newport, nwp

Customer Service Agent

Administrative Assistant

Customer Enablement Specialist

Building Society Cashier

Senior Service Desk Analyst

Unclaimed Asset Coordinator

Standby Operations Administrator

Administrative Assistant

Service Desk Team Leader

Operations Associate

Verification Engineering Trainee (f/m/div)

Manager, Business Security

Developer

Clothing Technician

Supply Chain Coordinator Line Manager

Head of Logistics - Pet Drugs Online

Business Development Executive

Critical Environment Field Service Engineer

Family Engagement Manager (Scale 2)

Solution Consultant (Modern Workplace)

I want to receive the latest job alerts for customer experience verifications in newport, nwp

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