Warehouse Manager
Location: Plymouth
Department: Operations
Reports to: Board of Directors
Salary: Competitive, dependent on experience
Hours: Full-time, Monday–Friday with Saturdays allocated on a rota
About The Role
We are looking for an experienced and confident Warehouse Manager to take overall responsibility for the day-to-day operation of our busy warehouse.
The role will oversee multiple teams and functions, including Quality Check, Repairs, and our Computing & Gaming Department, ensuring each operates efficiently, accurately and to a consistently high standard.
This is a hands-on management role suited to someone with strong leadership skills, discipline and a strong management presence. The successful candidate will be confident setting expectations, maintaining standards and holding people accountable.
Key Responsibilities
- Take overall responsibility for the warehouse and its day-to-day operations.
- Manage and oversee multiple warehouse teams
- Allocate resources and priorities effectively across departments.
- Lead, motivate and hold employees accountable for performance and standards.
- Ensure stock is received, processed, stored and dispatched accurately and efficiently.
- Maintain high standards of organisation, cleanliness and warehouse discipline.
- Monitor stock accuracy and investigate discrepancies.
- Set and monitor operational KPIs, productivity and team performance.
- Identify inefficiencies and implement improvements to processes and procedures.
- Ensure company policies, health & safety requirements and operational procedures are followed.
- Work closely with senior management and other departments to meet business requirements.
- Take ownership of operational issues and resolve problems quickly and effectively.
- Support recruitment, training and development of warehouse employees.
The Person
We are looking for someone who is:
- A confident leader with a strong management presence.
- Highly organised, disciplined and structured in their approach.
- Comfortable managing multiple teams and competing priorities.
- Confident setting clear expectations and enforcing high standards.
- Decisive and able to make effective operational decisions.
- Hands-on and willing to get involved when required.
- Calm under pressure and able to maintain control in a busy environment.
- Proactive, commercially minded and focused on continuous improvement.
- Experienced in managing people, targets and operational performance.
Experience
Previous experience as a Warehouse Manager or within operations management is advantageous, but experience within the technology, refurbishment or e-commerce industry is not required.
We are particularly interested in candidates who can demonstrate strong transferable skills, including:
- Proven experience leading and managing teams.
- Strong discipline, organisation and attention to detail.
- Experience working in structured, target-driven environments.
- Strong problem-solving and decision-making skills.
- The ability to remain calm and decisive under pressure.
- A proactive approach to improving processes and performance.
Industry knowledge can be learned. The leadership, discipline and ability to manage people effectively are the qualities we are looking for.
Pay: £32,000.00-£36,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Store discount
Work Location: In person
