Junior hardware engineer Work, Jobs in Nir (with Salaries)

Junior IT Engineer
Yellowcom —Belfast
- £26,000 - £30,000 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
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Junior IT Engineer

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£26,000 - £30,000 a year
7 days ago

Benefits

Health & wellbeing programme
Company car
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Software deployment
Incident identification
Microsoft Exchange
Incident response
SharePoint
Customer support
Cybersecurity
Communication skills
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

About the Role

Yellowcom is seeking a proactive and technically skilled IT Engineer to join our growing Modern Workplace team. This is a hands-on role supporting clients across Scotland, Northern Ireland and Ireland, delivering secure, efficient IT solutions and exceptional customer service.

The successful candidate will have strong experience with Microsoft 365, endpoint management, cybersecurity technologies and Kaseya solutions. You will be responsible for supporting end users, maintaining secure client environments, deploying new solutions and assisting with project delivery.

Key Responsibilities

Provide remote and on-site technical support to end users across multiple client environments.
Deploy, configure and maintain laptops, desktops and mobile devices using Microsoft Intune and Endpoint Manager.
Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams and OneDrive.
Support Microsoft 365 migrations, including Exchange Online, SharePoint and OneDrive projects.
Manage device deployment and lifecycle processes using Autopilot and Intune.
Monitor and maintain endpoint health, automation and patch management using Kaseya Datto RMM.
Support security solutions including Datto AV, Datto EDR, Microsoft Defender and ransomware protection technologies.
Manage endpoint backup and recovery solutions.
Support secure remote access technologies including VPNest.
Monitor Dark Web ID alerts and assist with security incident response activities.
Troubleshoot hardware, software, networking and connectivity issues.
Maintain accurate documentation, asset registers and client configuration records.
Deliver clear, professional communication to customers and colleagues at all times.
Identify opportunities for automation and service improvements within client environments.

Essential Skills & Experience

Proven experience in an IT Support Engineer, Field Engineer or MSP Engineer role.
Strong knowledge of Microsoft 365 administration, including:
Exchange Online
SharePoint Online
Teams
OneDrive
Experience managing devices through Microsoft Intune and Endpoint Manager.
Experience with Microsoft Entra ID (Azure AD), MFA and Conditional Access.
Hands-on experience with Kaseya solutions, including:
Datto RMM
Datto AV
Datto EDR
Advanced Software Management (Patch Management)
Endpoint Backup
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Experience working across multiple customer environments.
Ability to manage competing priorities in a fast-paced support environment.
Full UK driving licence preferred.

Desirable Skills & Certifications

Microsoft Certifications:
MD-102 Endpoint Administrator Associate
MS-102 Microsoft 365 Administrator Associate
AZ-104 Azure Administrator Associate
Experience with PowerShell scripting and automation.
Experience with Kaseya IT Glue, Autotask PSA or other Kaseya platforms.
Experience with Datto networking products.
Knowledge of Cyber Essentials and Cyber Essentials Plus requirements.
Understanding of ITIL principles and service management best practices.

What We Offer

Competitive salary and benefits package.
Ongoing training and professional development.
Support for Microsoft and industry certifications.
Exposure to a wide range of Microsoft cloud, cybersecurity and managed service technologies.
Opportunity to work within a growing technology business serving organisations across the UK and Ireland.
Career progression opportunities within Yellowcom's IT and Modern Workplace division.

Key Technologies

Microsoft 365
Microsoft Intune
Microsoft Entra ID
Microsoft Defender
Kaseya Datto RMM
Datto AV & EDR
Advanced Software Management
Endpoint Backup
VPNest
Spanning Backup
Dark Web ID
PowerShell
SharePoint Online
Teams
Exchange Online

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company car
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Do you live within commuting distance to our office?
What types of environments have you worked in?
A PC is running slow. What is your troubleshooting process?

Work Location: In person

Quick apply

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