Senior technical support Work, Jobs in Nir (with Salaries)

Business Analyst - Retail Operations & Process Automation
Bathshack —Antrim
- £32,000 - £36,000 a year
- Full-time
- Data analysis skills
- Travel
- Warehouse experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Senior Professional and Technical Officer (SPTO)
Northern Ireland Civil Service —Belfast
- £47,304 - £49,515 a year
- Hospital
- Presentation skills
2d
Senior Technical Project Manager
Education Authority —Belfast
- £60,886 - £64,147 a year
- Full-time
- Bachelor's degree
- Training & development
- Leadership
6d
Senior Technical Support Engineer
Cloudsmith —Belfast
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Software development
- Annual leave
7d
Commercial Contracts: Value Optimisation – Senior Associate
Pwc UK —Belfast
- Full-time
- Hybrid work
- Business development
- Travel
- Contracts
Senior Manager - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast
EY —Belfast
- Research
- Business development
- Analysis skills
Senior Manager, Transformation Delivery Lead (Private), ServiceNow, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Leadership
- Communication skills
13d
Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
Digital Senior Delivery Manager
Office for National Statistics —Belfast
- £56,861 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Communication skills
7d
Service Delivery Manager
CGI —Belfast
- Full-time
- Continuous improvement
- Travel
- Budgeting
Quick apply
Assistant Project Manager
ARK Bros Professional Services UK Ltd. —Belfast
- £2,750 - £3,750 a month
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Citi Developer Concierge – Application Support Technical Specialist - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
14d
Digital Product Manager (hybrid/remote) (multiple levels)
Allstate —Belfast
- Hybrid work
- Product management
- Mentoring
- Leadership
- Employee assistance programme
Technology Project Coordinator
CETIS Engineering & Technology Services UK Ltd. —Belfast
- £2,500 - £3,250 a month
- Full-time
- Google Suite
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Senior Software Engineer (Product)
Stora —Belfast
- From £75,000 a year
- Full-time
- Remote
- Software troubleshooting
- Master's degree
- Mentoring
- Annual leave
- Work from home
Senior Consultant, Senior Business Analyst, ServiceNow, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Mentoring
- Communication skills
13d
Senior QA Analyst
Expleo —Belfast
- Hybrid work
- Computer Science
- Java
- SQL
8d
Technology Project Specialist
CETIS Engineering & Technology Services UK Ltd. —Belfast
- £2,750 - £3,750 a month
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Consultant/Senior Consultant, AI Quality Assurance, Quality Engineering, Technology & Transformation, Solutions
Deloitte —Belfast
- Hybrid work
- AI
- Communication skills
- SDLC
Senior Consultant - Energy Transition Power & Utilities - Technology Consulting - UKI - Belfast
EY —Belfast
- Research
- Business development
- Analysis skills

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senior technical support jobs near nir

Business Analyst - Retail Operations & Process Automation

Bathshack -
Antrim

Quick apply

Job details

Full-time
£32,000 - £36,000 a year
5 days ago

Benefits

Health & wellbeing programme
Additional leave
Company pension
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Business analysis
Data analysis skills
Process improvement
Warehouse experience
Retail experience
Technical roadmaps
AI
Communication skills

Full job description

Bathshack is one of the UK and Ireland's fastest-growing bathroom retailers, and we're looking for a Business Analyst who genuinely understands how a busy, multi-channel retail operation runs , someone who has spent real time in warehouse, logistics, retail or similarly fast-paced operational settings, and now wants to use that grounding to fix the friction points that slow a growing business down.

You'll be embedded across warehouse, logistics, finance, customer service and e-commerce, tracking down inefficiencies and turning them into slick, scalable solutions , some of them powered by AI, others a simpler process fix or system integration.

Ideally, you’ll be based in our Antrim Head office, with the ability to travel to our other locations. Some working from home may also be possible.

What you'll be doing

Getting embedded across departments - warehouse, logistics, finance, customer service and e-commerce - to understand how things really work
Identifying inefficiencies and friction points, and building a prioritised transformation roadmap
Experimenting with AI tools and building lightweight AI-powered tools and automations to solve real operational problems
Writing clear briefs for internal developers or external agencies, and owning projects through to delivery
Building trusted relationships across the business so problems surface to you early

A bit about you

3–5 years' experience in a business analyst, operations or process improvement role
Genuinely curious, with energy for understanding how complex operations work
Hands-on experience with AI tools, keen to experiment and build, not just observe
Strong communication skills, able to translate operational problems into clear technical briefs
Organised enough to manage a roadmap and multiple concurrent projects
Experience in a retail, warehouse or office environment

It would be great if you have

Experience with low-code/no-code platforms
No development background required - just enough understanding to know what's technically feasible

Why This Role is Interesting

A rare opportunity to build a transformation function from scratch in a fast-moving retail business

Direct access to senior leadership and genuine influence over how the business evolves
Cross-functional scope - no two weeks will look the same
AI is central to the role, not an afterthought - you'll have real freedom to experiment
The e-commerce team is already ahead of the curve on automation and AI; you'll have experienced colleagues to learn from and build with
Real career growth potential as the transformation roadmap expands and the function matures

Why Bathshack?

Salary of £32,000–£36,000 Dependant on Experience
Your birthday off - celebrate your day, on us.
Milestone awards - additional holiday at 3 and 5 years’ tenure.
Perks card - exclusive discounts on retail, travel, and more.
Staff discount - Because your bathroom deserves the best too.
Employee Assistance Programme for 24/7 wellbeing support.
Pension options including salary sacrifice.
Recognition through our Mighty Duck scheme and ongoing professional development via Bathshack Academy.

Our Values

Trust & Team Spirit – Support each other, succeed together.
Ultimate Customer Focus – We're dedicated to helping customers win..
Bold, Brave & Market Leading – We think big, build with purpose, and never settle.
Smart & Sustainable Growth – Growing with intention, ambition and speed.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the role.

Can I use AI to prepare for interviews with Bathshack?
Preparation is fine. Interviews are completed without AI support so we can get to know you directly.

Pay: £32,000.00-£36,000.00 per year

Benefits:

Additional leave
Company events
Health & wellbeing programme
On-site parking

Application question(s):

Are you currently living within a commutable distance of Antrim, or able to relocate within the next 4 weeks?
Have you worked in a retail, warehouse, logistics, or manufacturing operations environment?

Experience:

in business analyst, ops, or process improvement role?: 3 years (required)

Work Location: In person

Quick apply

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