Material handler Work, Jobs in North End, Ham (with Salaries)

Call Handler
Mountjoy —Portsmouth
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Plant Operative
SUEZ —Fareham
- £14.60 an hour
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
14d
Material Handler 2pm - 10.30pm Monday to Friday
DSC Nutrition Ltd —Horndean
- £14.50 - £15.00 an hour
- 8 hour shift
- Cleaning
- Warehouse experience
- In-person
- Employee discount
Quick apply
Material Handler (Packer - Goods Out) (12 month FTC)
GKN Aerospace —East Cowes
- Computer literacy
- Forklift
- Quality control
MRF Mobile Plant Operator
Veolia ES Hampshire Limited —Alton
- £31,626.51 a year
- Overtime
- Maintenance
- Quality control
- Annual leave
- Employee discount
Quick apply
2d

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Mobile Facilities Maintenance Technician
Richmond Motor Group —Portsmouth
IPAF qualified (or willing to work towards it) and comfortable working at height. Excellent training and career progression opportunities.
£32,000 a year
Quick apply
9d
Plant Operative
SUEZ —Fareham
Co-operating directly with customers and members of the public, providing excellent customer service. We are looking for an enthusiastic team player, who will…
£14.60 an hour
14d

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Call Handler

Mountjoy -
Portsmouth

Apply Now

Job details

Full-time
£27,976 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
GCSE
Microsoft Office Suite
Appointment booking and call handling
Data entry
Typing
Outbound calling

Full job description

Mountjoy specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.

We have an exciting opportunity for an enthusiastic Call Handler to join our dynamic team. This position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

This vacancy is to cover maternity leave and will be a fixed term contract.

You will be working in a call centre environment, making and receiving calls from Portsmouth City Council (PCC) Area Offices, our Direct Operatives and Subcontractors. Your prime responsibilities will be to receive repair appointments over the telephone, schedule and book appointments to available appointment slots, record accurate, timely and valuable repair appointment information into our job management systems and PCC’s Repairs and Property database.

You will also communicate with our Direct Operatives and Subcontractors, sending them to jobs and taking accurate and valuable job completion information when repairs have been completed.

KEY RESPONSIBILITIES

To ensure you understand your role in the end to end process of delivering the perfect repair for the customer, and the responsibilities of others.
To record accurate, timely and valuable information directly into Job Management Systems, Client Repairs and Property Database, or any other system(s) used to deliver the service including; the time of the repair, location, customer, trade required, description of the works actually required or completed, materials ordered, van stock used and any other relevant information that can help us to deliver great customer service, learn and improve.
To send operatives who become available to jobs in the most efficient and effective way ensuring they are productive eliminating or reducing travel and idle time.
When issues or queries are identified ensure, you escalate to your line manager/supervisor to ensure it gets acted on and resolved through to a conclusion.
Assist the team, Supervisors and Managers in recording data and key management information that helps and improves the service we provide to our customers.

SKILLS REQUIRED

A professional and courteous telephone manner at all times irrespective of the situation and escalate to your supervisor for support if required.
Able to deal with lots of activity, remain focused on the call/appointment you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have good computer and typing skills in MS Office and be comfortable and a quick learner in using job management systems.
Be able to take direction from your line manager /supervisor and provide updates and feedback regarding instructions given.
Be a team player, flexible in your working hours to support the delivery of the service, reliable and dependable.

KNOWLEDGE REQUIRED

Basic knowledge of building maintenance trades. (Desirable)
Good understanding of the Geographical Portsmouth City. (Desirable)

QUALIFICATION REQUIRED

GCSE or Equivalent Qualification in Maths and English.

EXPERIENCE

Experience of working in a Repairs and Maintenance call centre or any other call centre environment. (Desirable)

Apply Now

Refine Your Search

material handler jobs in north end, ham

Call Handler

Plant Operative

Material Handler 2pm - 10.30pm Monday to Friday

Material Handler (Packer - Goods Out) (12 month FTC)

MRF Mobile Plant Operator

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