Customer success manager Work, Jobs in Northampton, Nth (with Salaries)

Business Development/Account Manager
SiteTrackPRO —Northampton
- £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Free parking
- Work from home
Quick apply
Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Business Development Manager
Powerforce —Northampton
- £28,000 - £30,500 a year
- Full-time
- Sales
- Business development
- Negotiation
- Employee discount
- Life insurance
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Account Manager
Origin Business Finance Ltd —Northampton
- £130,000 - £160,000 a year
- Full-time
- Salesforce
- In-person
- Free parking
Quick apply
Business Development Manager
Welcomm Communications Ltd —Market Harborough
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Milton Keynes
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Business Development Manager
Ezy Cars Limited —Northampton
- £47,500 - £55,500 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Store Manager Designate
Home Bargains —Northampton
- £46,891 a year
- Training & development
- Retail management
- Leadership
- Store discount
- Annual leave
Quick apply
2d
Corporate Business Manager
William Morgan Group —Northampton
- £35,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
8d
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
8d
Business Development Manager
Antalis Ltd —Northampton
- £45,000 - £55,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Quick apply
16h
Strategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Bachelor's degree
Senior Strategic Account Manager
James and James Fulfilment Ltd. —Northampton
- £55,000 - £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Sick pay
Quick apply
2d
Business Development Executive
Welcomm Communications Ltd —Market Harborough
- From £25,284 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Xtra Local Territory Sales Manager (TSM)
National Retail Controller - Wholesale —Northampton
- Part-time
- Business development
- Communication skills
- Time management
Quick apply
Partnerships & Sales Lead
TrackZero —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
Strategic Partnerships Manager - Digital Identity (DPP)
SML Europe Limited —Corby
- £55,000 - £60,000 a year
- Full-time
- Marketing
- In-person
- Communication skills
Quick apply
Key Account Development Manager - Waste
Safetykleen —Husbands Bosworth
- £40,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
6d

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customer success manager jobs near northampton, nth

Business Development/Account Manager

SiteTrackPRO
Northampton

Quick apply

Job details

Full-time
£35,000 a year

Benefits

Free parking
Company car
Work from home

Qualifications

Outbound sales
Driving Licence
Sales experience within construction industry
Sales
Client engagement
Customer service
Business development
Customer relationship management
Content marketing
B2B sales
Relationship management
Live product demonstrations
Customer interaction
Product demonstrations
Networking
Account management
Business lead generation
Marketing

Full job description

Why Join One of the UK's Fastest Growing Construction Software Companies?

SiteTrackPRO is a fast-growing construction software company helping contractors across the UK streamline their businesses. We're not a huge corporate business where you're just another salesperson.

Having spent the last seven years developing and refining our platform, we've established ourselves as a respected name within the industry and are continuing to grow rapidly. We're now looking for an ambitious Business Development & Account Manager to help drive the next stage of our growth.

This is a fantastic opportunity to join a small, ambitious business where you'll play an important role in the company's future. No two days are the same, and you'll be involved in much more than simply making sales.

You'll take ownership of the entire customer journey—from the first conversation through to onboarding, training and long-term account management—becoming a trusted advisor to your customers.

As SiteTrackPRO continues to grow, so will your opportunities.

The Role

As our Business Development & Account Manager, you'll be responsible for identifying new business opportunities, demonstrating SiteTrackPRO, converting prospects into customers and ensuring every customer gets maximum value from the software.

Unlike many sales roles, your relationship with customers doesn't end once they've signed up. You'll remain their main point of contact, helping them get the most from SiteTrackPRO while building long-term relationships.

You'll also play an active role in our marketing activity, contributing ideas for campaigns, creating content and helping increase our brand presence within the construction industry.

Key Responsibilities

Business Development

Proactively generate new business through outbound calls, emails and networking.
Follow up warm enquiries generated through our website and existing customer referrals.
Qualify potential customers to understand their business and determine whether SiteTrackPRO is the right fit.
Arrange and deliver engaging software demonstrations via Microsoft Teams and in person.
Build strong relationships with business owners and decision-makers.
Guide prospective customers through their free trial.
Follow up throughout the trial period to answer questions and maximise engagement.
Close new business and achieve monthly sales targets.
Keep CRM records accurate and up to date.

Customer Onboarding & Account Management

Manage the onboarding process for all new customers.
Deliver training sessions to office staff and users.
Become the primary point of contact for your customer accounts.
Build long-term relationships and provide ongoing support.
Proactively check in with customers to ensure they're getting maximum benefit from SiteTrackPRO.
Identify opportunities for additional licences or future business where appropriate.
Initially manage some existing customer accounts to develop your product knowledge and gain an understanding of common customer requirements.

Marketing

Help create engaging content for social media and marketing campaigns.
Contribute ideas for promotional activity and customer engagement.
Schedule and publish marketing content.
Support the business at exhibitions, trade shows, conferences and networking events.
Help increase awareness of the SiteTrackPRO brand across the UK.

About You

We're looking for someone who enjoys building relationships, is naturally confident speaking to people and is motivated by helping customers find solutions that genuinely improve their business.

You'll ideally have experience in sales, account management or customer success, although previous software sales experience isn't essential—we're happy to invest in the right person with the right attitude.

You should be:

A confident communicator both face-to-face and over video calls.
Friendly, professional and approachable. Able to build long-term customer relationships.
Self-motivated and organised + a strong problem solver
Comfortable managing your own workload.
Keen to learn new software and technology.
Willing to travel across the UK when required.

Desirable

Previous B2B sales experience.
Software or SaaS sales experience.
Marketing or social media experience.
Construction industry knowledge (beneficial but not essential).
Full UK driving licence.

The Type of Person Who'll Thrive Here

This role is ideal for someone who:

Enjoys talking to people and building genuine relationships.
Wants more than a traditional sales role.
Likes taking ownership of their work from first contact through to long-term customer success.
Is motivated by seeing the direct impact of their work on customers and the business.
Wants to join a growing company where they'll have the opportunity to influence how things are done.
Is ambitious and excited by the opportunity to grow alongside the business.

As SiteTrackPRO continues to grow, there will be opportunities to take on greater responsibility, influence the direction of the sales and customer success function, and progress into senior commercial or management roles.

What You'll Receive

£35,000 basic salary + Uncapped monthly commission.
Monday-Friday, 8:30am-4:30pm. 28 days holiday.
Three-month probation period.
Office-based training before moving to a hybrid working pattern (3 days office / 2 days remote).
Fully expensed company car provided upon successful completion of probation and once you're confidently managing your own customer portfolio independently.
Business mileage and fuel expenses covered for customer meetings and work-related travel (personal use fuel not included).
Excellent opportunities for career progression within a fast-growing software company.

Pay: £35,000.00 per year

Benefits:

Company car
Free parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in northampton, nth

Business Development/Account Manager

Customer Service Advisor

Business Development Manager

JUNIOR SALES ADVISOR

Senior Account Manager

Business Development Manager

Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped

Business Development Manager

Store Manager Designate

Corporate Business Manager

Head of FM Key Accounts

Customer Success & Renewals Specialist

Business Development Manager

Strategic Sales Property

Senior Strategic Account Manager

Business Development Executive

Xtra Local Territory Sales Manager (TSM)

Partnerships & Sales Lead

Strategic Partnerships Manager - Digital Identity (DPP)

Key Account Development Manager - Waste

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