The Opportunity:
We're looking for a Project Coordinator who will be able to successfully deliver projects by coordinating project information, monitoring progress, maintaining project
controls and ensuring effective communication between customers, suppliers and internal stakeholders. Working closely with the Technical Project Coordinator, operations team and support functions, the role is responsible for project coordination, reporting, purchasing administration, documentation control, compliance tracking and customer communication to help ensure projects are delivered safely, efficiently, on time and within budget.
Key Responsibilities:
Project Planning & Coordination
- Maintain project programmes, key milestones, action trackers and delivery schedules.
- Monitor project progress and highlight risks, delays or issues requiring attention.
- Support project mobilisation, execution and close-out activities.
- Coordinate activities between operational, engineering, commercial and SHEQ teams.
- Arrange project meetings, maintain action logs and follow up outstanding actions.
- Ensure project information is communicated effectively between stakeholders.
Project Controls, Systems & Reporting
- Maintain project information within ERP systems, ensuring project and commercial data remains accurate and up to date.
- Maintain project KPI dashboards, trackers and performance reports.
- Produce project status reports, cost summaries and management information.
- Monitor project costs, budgets and delivery performance against agreed targets.
- Track project actions, risks and performance metrics.
- Identify opportunities to improve project reporting, information management and project controls.
Compliance & Documentation
- Coordinate project documentation, including RAMS, drawings, inspection records, commissioning records and completion documentation.
- Maintain project document registers and support document control activities.
- Support maintenance of project records required for ISO 9001 and ISO 45001 compliance
- Monitor audit actions, non-conformances and corrective actions to ensure timely close-out.
- Ensure project information is stored and controlled in accordance with company procedures and customer requirements.
- Support project handover and close-out processes.
Customer & Stakeholder Communication
- Act as a day-to-day contact for project-related customer communications.
- Coordinate progress updates, project meetings and reporting requirements.
- Ensure customer requirements, actions and requests are communicated internally and progressed.
- Support the development of positive working relationships with customers, suppliers and internal stakeholders.
- Maintain accurate records of project communications and actions
Purchasing & Commercial
- Raise and process purchase orders in accordance with approved requirements.
- Monitor material deliveries and support supplier coordination activities.
- Maintain records of project costs, expenditure and commitments.
- Assist with quotation tracking, invoicing and commercial reporting activities.
- Support the Operations Manager with project cost monitoring and financial administration.
Continuous Improvement
- Support lessons learned reviews and project performance assessments.
- Identify opportunities to improve project controls, reporting, communication and information flow.
- Contribute to initiatives that improve efficiency, delivery performance and customer satisfaction.
- Support the implementation of improved processes and ways of working across projects.
Essential Qualifications & Experience:
- Experience in an operations support, coordination or administrative role within a manufacturing, engineering or project-based environment.
- Experience using ERP systems (e.g. Unit4 or similar).
- Strong proficiency in Microsoft Excel, Word and Outlook.
- Experience maintaining reports, trackers, KPI data or operational record.
- Strong organisational skills with the ability to manage multiple priorities.
- Confident communication skills, including telephone and email communication with customers and suppliers.
- High attention to detail and accuracy in data entry and reporting.
- Awareness of structured business or quality management systems and the importance of accurate data in supporting operational compliance.
Desirable Qualifications & Experience:
- Experience supporting purchasing, cost tracking or supplier coordination.
- Exposure to manufacturing, engineering or project delivery environments.
- Experience supporting customer communication or account coordination.
- Familiarity with ISO management systems (e.g. ISO 9001 and ISO 45001) and supporting audit or compliance activities.
- Business administration or operations-related qualifications.
Personal Attributes:
- Organisation and Accuracy: Works in a structured and methodical way,
ensuring systems, records and reporting are accurate, complete and
consistently maintained
- Communication and Coordination: Communicates clearly and
professionally with internal teams, customers and suppliers, ensuring
information is correctly understood and actions are effectively progressed.
- Systems and Operational Awareness: Understands how accurate data, ERP
systems and structured processes support operational performance,
efficiency and delivery reliability.
- Reliability and Ownership: Takes responsibility for completing tasks
accurately and on time, consistently following through on commitments and
ensuring work is completed to a high standard.
- Process Discipline and Compliance: Follows defined procedures and
ensures work is only progressed when required information, approvals and
documentation are in place. Has the confidence to pause or escalate when
standards are not met.
- Judgement and Escalation: Uses sound judgement to identify missing or
incomplete information and escalates appropriately to prevent errors or
incorrect progression of work.
- Initiative and Problem Solving: Proactively identifies issues, gaps or
inefficiencies and takes action to resolve them within agreed processes to
maintain operational flow.
- Customer and Stakeholder Focus: Maintains a professional and responsive
approach when dealing with customers and internal stakeholders, ensuring
communication is timely, accurate and supportive of positive working
relationships.
- Continuous Improvement Mindset: Actively seeks opportunities to improve
processes, systems and ways of working, while adapting effectively to
changing priorities and operational demands.
