Overview
Join our team as a Post Office Counter Clerk and become the friendly face of our postal services! you'll provide exceptional customer service, handle various clerical tasks, and ensure smooth daily operations at the post office counter. Your enthusiasm and organizational skills will help deliver a positive experience for every customer while maintaining efficient workflow. This paid position offers an engaging environment where your administrative talents can shine and make a real difference in the community.
Duties
- Greet customers warmly and assist with postal transactions, including mailing packages, selling postage, processing transactions, banking, bureau, etc
- Manage incoming calls with professional phone etiquette, providing accurate information and directing inquiries appropriately
- Organize and prioritize daily tasks to ensure timely processing of mail, parcels, and customer requests
- Handle cash register operations accurately, and balancing cash drawers at shift end
- Maintain cleanliness and organization of the counter area to promote a welcoming environment
- Support administrative duties such as filing, inventory management, and updating customer information with attention to detail
Experience
- Previous post office counter experience is preferred but not essential
- Excellent phone etiquette with the ability to communicate clearly and professionally
- Familiarity with basic administrative tasks such as filing, record keeping, and using office equipment is preferred
- Ability to multitask effectively while maintaining a friendly attitude in a customer-focused environment
Embark on a rewarding journey where your organizational skills and positive attitude help connect communities through reliable postal services. We’re excited to welcome motivated individuals eager to contribute their talents in a lively team setting!
Pay: £12.71 per hour
Work Location: In person
