Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.
We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.
NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.
Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.
Our industry has traditionally attracted more men — and we’re changing that!
We actively encourage applications from women
Requirements:
- NEBOSH Diploma (or equivalent Level 6 qualification) in Occupational Health and Safety.
- Chartered Member of IOSH (CMIOSH), or demonstrably working towards chartership.
- Substantial senior‑level experience leading health and safety and compliance within a complex, operational environment.
- Experience overseeing health and safety in premises‑based environments, including depots, offices or operational facilities.
In this new post of Head of Health, Safety, Compliance and Facilities Management, you will provide strategic leadership and operational assurance for health, safety, compliance and facilities management across Norwich City Services Ltd.
You will be responsible for developing a strong, consistent safety culture across diverse frontline operations, protecting employees, contractors, service users and the public while ensuring full compliance with statutory, contractual and local authority governance requirements.
Some of your main responsibilities will include:
- Develop and deliver an integrated Health, Safety, Compliance and Facilities Management strategy, aligned to the company’s business plan, Board and shareholder expectations.
- Act as the organisation’s senior competent person for health and safety and related statutory compliance.
- Ensure compliance with all relevant legislation relating to health and safety, facilities management and property compliance.
- Provide strategic oversight of facilities management arrangements, ensuring buildings, depots and operational sites are safe, compliant and operationally effective.
- Lead and develop the Health, Safety, Compliance and Facilities Management team(s).
- Champion continuous improvement, innovation and proportionate risk management across services and sites
The ideal candidate will hold a NEBOSH Diploma (or equivalent Level 6 qualification) in Occupational Health and Safety and be a Chartered Member of IOSH (CMIOSH), or demonstrably working towards chartership.
Experience of overseeing health and safety in premises based environments, including depots, offices or operational facilities, managing high-risk activities and proven experience of developing and embedding organisation health and safety strategies is essential. In your role, you will possess strong risk assessment, investigative and analytical skills, ability to translate legislation into pragmatic, operationally workable solutions and excellent communication and influencing skills across diverse workforces.
Please refer to the job description/person specification for further details, such as the Essential and Desirable criteria.
Why Choose Us?
- Living Wage Employer
- Cycle to Work Scheme
- Supportive and inclusive environment and culture
- Employee Assistant Support and Occupational Health
- Commitment to learning and development
- 30 days of annual leave. Plus 8 bank holidays and a Christmas shutdown period.
This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace, part-time hours or a job share agreement will be considered.
Closing Date: Sunday, 26th July 2026 – please note this vacancy may close earlier if a high number of applications have been received.
Interview Date: Tuesday, 4th August 2026 - please note that this date may change based on the needs of the business.
Please note, if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.
Pay: £72,000.00-£85,000.00 per year
Work Location: In person
