Outreach Work, Jobs in Norwich, Eng (with Salaries)

Call Centre Agent WANTED!
ZAFRA —Norwich
- £12.71 an hour
- Part-time
- Data entry
- In-person
Quick apply
Outreach Support Worker
Step Ahead Services —Norwich
- £13 an hour
- Part-time
- Experience working with children
- Cleaning
- In-person
Quick apply
Aftersales Outreach Specialist
Thurlow Nunn —Norwich
- £26,507.98 a year
- Full-time
- Databases
- Organisational skills
- Communication skills
Quick apply
4h
SDR Outreach - US Hours
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Communication skills
- Time management
- Free parking
- Referral programme
Customer Sales Representative
Careline365 —Norwich
- £12.81 an hour
- 8 hour shift
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Family Support Worker ( Part Time bank role)
AG Family Support —Norwich
- £14 - £16 an hour
- 12 hour shift
- English
- Experience working with children
- Driving
- Flexible schedule
Quick apply
Outbound sales Consultant - SDR
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Communication skills
- Time management
- Free parking
- Referral programme
Content Manager EARLY TEAM- uk
Finelight Media —Norwich
- £26,250 a year
- Organisational skills
- Annual leave
Residential Children's Practitioner CWD - Casual
Norfolk County Council —Norwich
- £13.90 an hour
- Weekend availability
- Experience working with individuals with disabilities
- Experience working with children
Sales Development Representative - Spanish Speaking
Epos Now —Norwich
- £28,436 a year
- Full-time
- CRM software
- Spanish
- Communication skills
Outreach Worker
Norfolk County Council —Dereham
- £26,000 - £34,000 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
Statistician
Quadram Institute —Norwich
- £38,000 - £46,500 a year
- Full-time
- Master's degree
- Communication skills
- Time management
13d
Apollo - Inspire Innovator
East Coast College —Lowestoft
- £25,160.50 - £25,490.00 a year
- Temporary
- Organisational skills
- Communication skills
- Gym membership
Quick apply
Sales Manager (Partnerships Agency)
We Forge Partnerships Ltd —Norwich
- £29,500 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Communication skills
- Work from home
- Gym membership
Quick apply
Residential and Edge of Care Workers
Norfolk County Council —Great Yarmouth
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Experience working with children
- Employee discount
- Gym membership
Sales Executive
RecruitmentJunky —Norwich
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Flexitime
- Employee discount
Quick apply
Project Manager
Finelight Media —Norwich
- £26,250 - £27,500 a year
- Hybrid work
- Business development
- Project management
- Communication skills
AR Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- In-person
Quick apply
7d
Postive behaviour and Wellbeing Support Worker- Driver Required.
CJP Outreach —Bungay
- £14 an hour
- Nights as needed
- Communication skills
- Employee discount
- Referral programme
Quick apply
1h
Full Time Team Leader Driver Essential
CJP Outreach —Bungay
- £15 an hour
- Full-time
- Team management
- Mentoring
- Training & development
- Paid training
- Employee discount
Quick apply
1h

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Call Centre Agent WANTED!

ZAFRA -
Norwich

Quick apply

Job details

Part-time | Full-time
£12.71 an hour

Qualifications

Customer service call handling
Charity and third-sector experience
Client engagement
Fundraising and philanthropy experience
Fundraising
Data entry
B2B sales
Outbound calling
Telemarketing

Full job description

About the role

ZAFRA is looking for confident and adaptable Outbound Call Centre Agents to join the team in our Norwich office.

You will make outbound calls across a variety of campaigns, primarily on behalf of charities and not for profit organisations. Calls will mainly be made to existing donors, supporters, previous supporters and prospective supporters.

Campaigns may include:

Donor and supporter reactivation
Regular giving and donation upgrades
Legacy and gifts in wills conversations
Supporter engagement
Prospect calling
Membership and survey campaigns

We also work with clients in other sectors, so you will need to be comfortable adapting your approach to different campaigns, organisations and audiences.

A substantial proportion of the initial work will involve calling on behalf of organisations in the pro life charity sector. You must therefore be willing and able to represent these organisations professionally and respectfully, regardless of your personal views.

This role would suit someone who enjoys speaking with people, can build rapport over the telephone and is comfortable moving between different types of conversations and campaigns.

What you will be doing

Making outbound calls to donors, supporters, previous supporters and prospects
Speaking with people about different charity campaigns and areas of work
Reconnecting with previous or inactive supporters
Discussing potential donation upgrades with existing donors
Holding sensitive and respectful legacy and gifts in wills conversations
Following campaign scripts while keeping conversations natural and engaging
Providing clear and accurate information about the organisation or campaign
Asking relevant questions and recording responses accurately
Updating campaign records during and after calls
Working towards agreed quality and performance targets
Representing ZAFRA and our clients to a high standard

Full training will be provided for every campaign.

What we are looking for

You should have:

Some previous telephone, fundraising, sales or call centre experience
Confidence speaking with people over the telephone
A friendly, clear and professional communication style
The ability to build rapport and hold natural conversations
The confidence to discuss donations and ask for support appropriately
The sensitivity to handle legacy and other personal conversations respectfully
The ability to adapt to different campaigns and audiences
A willingness to make calls for pro life charity organisations
Good attention to detail and accurate data entry skills
A reliable and positive approach to work

Previous experience in telephone fundraising or the charity and not for profit sector would be an advantage, but it is not essential.

What we offer

Full time and part time opportunities
Monday to Friday working
A friendly and supportive office environment
Full campaign training and ongoing coaching
Experience working across a variety of campaigns and sectors
Opportunities to develop your telephone communication and fundraising experience

About ZAFRA

ZAFRA is a voice outreach and outsourcing company with offices in Norwich, Bury St Edmunds and South Africa, working with organisations across the charity, not for profit and commercial sectors.

We deliver supporter engagement, donor reactivation, regular giving upgrades, legacy conversations, prospect calling, surveys, membership, lead generation and appointment setting campaigns.

Our focus is on professional and respectful conversations that represent each client properly and provide a positive experience for everyone we contact.

How to apply

Please apply through Indeed with your CV and a brief summary of your previous telephone or call centre experience.

ZAFRA is an equal opportunities employer and welcomes applications from people of all backgrounds and beliefs.

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

outreach jobs in norwich, eng

Call Centre Agent WANTED!

Outreach Support Worker

Aftersales Outreach Specialist

SDR Outreach - US Hours

Customer Sales Representative

Family Support Worker ( Part Time bank role)

Outbound sales Consultant - SDR

Content Manager EARLY TEAM- uk

Residential Children's Practitioner CWD - Casual

Sales Development Representative - Spanish Speaking

Outreach Worker

Statistician

Apollo - Inspire Innovator

Sales Manager (Partnerships Agency)

Residential and Edge of Care Workers

Sales Executive

Project Manager

AR Analyst

Postive behaviour and Wellbeing Support Worker- Driver Required.

Full Time Team Leader Driver Essential

I want to receive the latest job alerts for outreach in norwich, eng

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