Quality assurance specialist Work, Jobs in Norwich, Nfk (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
Pension Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
20h
Deputy Pharmaceutical Production Manager
Quadram Institute —Norwich
- £39,000 - £46,500 a year
- Full-time
- Organisational skills
- Communication skills
- Flexible schedule
13d
Principal / Senior Associate Environmental Consultant
Mott MacDonald —Norwich
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Agile
- Employee discount
Senior O+M Engineer (Wind Turbines)
Scottish Power —Lowestoft
- From £59,200 a year
- Data analysis skills
- Maintenance
- Analysis skills
- Annual leave
- Employee discount
Highways Supervisor
M Group —Halesworth
- Annual leave
- Employee assistance programme
Service Charges & Rent Manager
Saffron Housing Trust —Norwich
- £53,820 a year
- Full-time
- Microsoft Excel
- Customer service
- English
3h
Policy Wording/Contract Drafting Specialist, Delegated Authority
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
18h
Casual Education Mentor
Keys Children —Great Yarmouth
- £25 - £40 an hour
- Teaching
- Employee discount
- Referral programme
Quick apply
5d
Care Home Manager (Specialist Services)
Kingsley Specialist Services —Great Yarmouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
2d
Child Protection Expert
Norfolk County Council —Norwich
- £50,166 - £54,277 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Master's degree
- Employee discount
- Gym membership
6d
Production Leader
Elis —Fakenham
- £33,000 - £35,000 a year
- Hospitality
- Hotel
- No degree
- Employee assistance programme
Sales Specialist
Jewson civils frazer —Norwich
- Full-time
- Employee discount
- Referral programme
Project Manager
Corroless Eastern Ltd —Dereham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
13d
Therapeutic Childcare Worker
Silver Birch Care Holdings —Acle
- £26,364.00 - £29,304.60 a year
- Part-time
- Childcare
- In-person
- Care plans
- Employee assistance programme
- Employee discount
Quick apply
13d
Special Operations Performance Dietitian (ONSITE at 352 SOW/Mildenhall, UK)
KBR —Worlingworth
- Full-time
- Military
- BLS Certification
- English
- Annual leave
- Flexible schedule
NPD Packaging Developer Apprenticeship (Food Technologist Level 3)
Kinnerton Confectionery —Fakenham
- £24,784.76 - £33,000.00 a year
- Full-time
- Microsoft Word
- Bar
- Microsoft Excel
- Employee discount
5d
Accounts Assistant
Larking Gowen —Diss
- From £25,000 a year
- Full-time
- QuickBooks
- Annual leave
- Employee assistance programme
Apprentice Manufacturing Technician
Proserv —Great Yarmouth
- Part-time
- English
- Communication skills
- School
- Annual leave
Quick apply
12d
Occupational Therapist suitable for Newly Qualified
Outcomes First Group —Norwich
- Up to £53,200 a year
- Monday to Friday
- School
20h

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quality assurance specialist jobs near norwich, nfk

Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

quality assurance specialist jobs in norwich, nfk

Quality Assurance and Training Specialist

Pension Officer

Deputy Pharmaceutical Production Manager

Principal / Senior Associate Environmental Consultant

Senior O+M Engineer (Wind Turbines)

Highways Supervisor

Service Charges & Rent Manager

Policy Wording/Contract Drafting Specialist, Delegated Authority

Casual Education Mentor

Care Home Manager (Specialist Services)

Child Protection Expert

Production Leader

Sales Specialist

Project Manager

Therapeutic Childcare Worker

Special Operations Performance Dietitian (ONSITE at 352 SOW/Mildenhall, UK)

NPD Packaging Developer Apprenticeship (Food Technologist Level 3)

Accounts Assistant

Apprentice Manufacturing Technician

Occupational Therapist suitable for Newly Qualified

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